Questions & Answers
- Model:
- DLE3400W
- |
- SKU:
- 6397855
Q: QuestionCan these units be stacked and if so does it come with kit?
Asked by Jim.
- A:Answer The ENERGY STAR® Certified LG 7.4 cu. ft. Ultra Large Capacity Electric Dryer, Model # DLE3400W is a stackable dryer that can be stacked onto a compatible LG Front Load Washer using the 27" LG Stacking Kit, Model # KSTK1. The stacking kit does not come with the dryer. It has to be purchased separately...^IFV
Answered by LG Digital Customer Care

Q: QuestionIs there wifi on this dryer? I see “smart diagnosis” app icon but don’t see a wifi to connect to the app? After six months of usage I feel the sensor dry option is out of sync. My clothes are damp somewhat still after a normal cycle.
Asked by Wasabichan.
- A:Answer This dryer does not have WiFi. I believe it DOES have "Smart Diagnosis", which transmits data to your phone via sound. See: https://www.lg.com/us/support/help-library/smart-diagnosis-front-load-washer-CT00000305-1436379013843 for more info.
Answered by DavidB
Q: QuestionWhat is the height of this unit when stacked?
Asked by Jen.
- A:Answer This unit is approximately 77½ " when stacked with a washer. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionIs there a drum light that turns on when the door is open? Thank you.
Asked by LGuser.
- A:Answer This model of clothes dryer DOES NOT have a light that comes on when you open the door.
Answered by daveloveroftech
Q: QuestionDoes the DLE3400W model come with a tumble dry cycle?
Asked by WCWcycling.
- A:Answer The ENERGY STAR® Qualified LG 7.4 Cu. Ft. 8-Cycle Electric Dryer with FlowSense™ - White, Model # DLE3400W does not have a cycle called "Tumble Dry". It has an Air Dry cycle that is designed for items that require heat-free drying. The temperatures for the other drying cycles on the dryer can be adjusted. The Wrinkle Care option is designed to tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened which is helpful in preventing wrinkles when you are unable to remove items from the dryer immediately....^IFV
Answered by LG Digital Customer Care

Q: QuestionWhere I hookup the cord I can only hook up 2 wires I think the grounding cord tiny bracket is missing
Asked by Hotrod.
- A:Answer Are you using a 3-wire or 4-wire connection with the ENERGY STAR® Qualified LG 7.4 Cu. Ft. 8-Cycle Electric Dryer with FlowSense™ - White, Model # DLE3400W, and are you using a 4-wire plug or direct wiring to a conduit? You may want to consult with a qualified electrician about the wiring. The dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited. Pages 23 - 26 in your owner's manual have explicit instructions and illustrated diagrams showing the wiring for both a 3-wire and 4-wire connection. You can watch a video for a 4-wire power cord installation in our Help Library at https://www.lg.com/us/support/help-library/4wire-power-cord-installation-laundry-dryer-CT10000011-1428694381350 and you can watch...^IFV
Answered by LG Digital Customer Care

Q: QuestionI’d buy the washer that stacks with this does the dryer plug into the washer or they both have to be plugged into outlet ?
Asked by Jessawl8.
- A:Answer Hi Jessaw18. Like all other major appliances, the ENERGY STAR® Certified LG 7.4 Cu. Ft. 8-Cycle Electric Dryer with FlowSense™, Model # DLE3400W or its matching washer has to be plugged into its own individual outlet (i.e. a dedicated outlet) They dryer doesnot plug into the washer. Electric dryers have to be plugged into a 240V outlet while washers have to be plugged into a 120V outlet. Gas dryers plug into a 120 V outlet as well...^IFV
Answered by LG Digital Customer Care

Q: QuestionIs this a good size for drying an area rug? Maybe up to a 5'x7' rug?
Asked by jmags.
- A:Answer You will not be able to fit a rug that is 5'x7' into the ENERGY STAR® Certified LG 7.4 cu. ft. Ultra Large Capacity Electric Dryer, Model # DLE3400W unless you can fold the rug up but then it will not dry completely when folded...^IFV
Answered by LG Digital Customer Care

Q: QuestionWhat is the manufacturer warranty?
Asked by Timc.
- A:Answer Hello there, Timc. Thank you for reaching out to us. We understand you're looking for information on the manufacturer's warranty for the LG 7.4 Cu. Ft. Stackable Electric Dryer with FlowSense. The warranty for this unit is a 1-year general warranty on parts and labor, and a 3-year warranty on the drum. https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-electric-dryer-with-flowsense-white/J7G564PK4P Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs the outer tub drum held by bolts or cemented sealed like the one I show in pic?
Asked by Jaymo78.
- A:Answer Hi there, Jaymo78. We understand your inquiry about the LG 7.4 Cu. Ft. Stackable Electric Dryer (DLE3400W). Unlike a washer, a dryer does not have an outer tub. The drum of the dryer is held in place by rollers and a belt, and it is not sealed with cement. The purpose of the dryer is to tumble clothes with hot air, and the design allows for the air to flow through the drum and out the vent. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-electric-dryer-with-flowsense-white/J7G564PK4P We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs the Model:DLE3400W compatible with my WDP3W dryer pedestal? Thanks!
Asked by JacobS.
- A:Answer Hello there, JacobS. Thank you for your question regarding the compatibility of the LG DLE3400W dryer with the WDP3W pedestal. We understand your concern about ensuring that your pedestal aligns with your new dryer model. The WDP3W pedestal is designed to fit LG's older front-load washers and dryers. However, for newer models like the DLE3400W, based on the specifications, we recommends using the WDP6W pedestal. To ensure optimal compatibility and support, we recommend using the WDP6W pedestal with your DLE3400W dryer. This will provide the appropriate elevation and storage solution designed for your model. https://www.lg.com/us/appliances-accessories/lg-wdp6w-pedestal-storage-drawer Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your understanding. —Renzo
Answered by LG Digital Customer Care

Q: QuestionIs this unit good for rv use
Asked by 5thwheelowbr.
- A:Answer Hi, there. Thanks for your interest. The LG Dryer (DLE3400W) model is a standard 27-inch electric dryer designed for residential use. While it cancan technically be used in an RV if sufficient space and proper electrical requirements (240V, 30A outlet) are met, it may not be the most practical option due to its size and power needs. For RV applications, you might consider a compact or ventless dryer designed for smaller spaces. https://www.lg.com/us/washers-dryers/lg-dle3400w-electric-dryer. If you need help finding the best fit, feel free to reach out to us on social media @LGUSSupport. We'd be happy to assist. ^Juvy
Answered by LG Digital Customer Care

Q: QuestionCan I stack this model on WM3270CW? If so, what stacking thing do I need? Thx!
Asked by Alex.
- A:Answer Hello, Alex. The ENERGY STAR® Certified LG 7.4 cu. Ft. Ultra Large Capacity Electric Dryer, Model # DLE3400W, and the ENERGY STAR® Certified LG 5.0 cu. Ft. Mega Capacity Front Load Washer in White, Model # WM3470CW, are both stackable units, and both have a 27" width. You will need the LG 27'' Laundry Front Load Stacking Kit, Model # KSTK4 to stack them...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionMy apartment has a dryer vent that is 44Ft long. Is that length okay for this dryer?
Asked by andre.
- A:Answer Hi there, Andre. Great question about the LG DLE3400W Electric Dryer. For proper operation, the maximum recommended vent length is 65 feet for a 4-inch rigid metal duct when no elbows are used. However, each 90-degree turn in the duct reduces the maximum length by about 6 feet. If your vent system includes multiple turns, the effective vent length could be shorter. To ensure optimal dryer performance and safety, consider having a professional inspect your vent system. https://www.lg.com/us/washers-dryers/lg-dle3400w-electric-dryer#pdp_specs Feel free to contact us at @LGUSSupport for further assistance! —Renzo
Answered by LG Digital Customer Care

Q: QuestionIf I use the back exhaust vent of the dryer, can I use a flexible hose to vent outside? (I was once told LG dryers will not allow a flexible vent hose on it's dryers is that true?) Thanks for your reply.
Asked by Marion.
- A:Answer Hello there, Marion. Thank you for your question about venting the LG DLE3400W Electric Dryer. We understand the importance of safe and efficient venting for your dryer. While flexible vent hoses are commonly used, we recommend using rigid or semi-rigid metal venting to maintain optimal airflow and ensure safety, as per our official guidelines. Using flexible vent hoses may restrict airflow, potentially impacting performance. https://www.lg.com/us/washers-dryers/lg-dle3400w-electric-dryer#pdp_specs If you have any more questions or need additional details, please feel free to reach out to us on social media @LGUSSupport, and our team will be glad to assist. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan you change the swing of the door L-R Right to left?
Asked by Bobo.
- A:Answer Hi there! Thank you for your inquiry about the LG DLE3400W Electric Dryer. We understand that you’re interested in changing the door swing from right to left. Yes, you can definitely change the door swing on this model! To do so, you will need to follow the instructions in the user manual for a door reversal. This typically involves: Removing the screws that secure the door hinge. Repositioning the hinge to the opposite side. Adjusting the strike plate on the dryer frame. If you need a detailed guide or assistance during this process, please feel free to send us a private message on social media @LGUSSupport, and we'll be happy to help! We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: QuestionWill Best buy remove the old Dryer and if so, what would be the cost?
Asked by Chris.
- A:Answer Hello there! Thank you for your question about the DLE3400W. The removal of your old dryer depends on the services provided by Best Buy. Typically, authorized retailers like Best Buy may offer haul-away services for an additional fee. We recommend reaching out to Best Buy directly to confirm the availability and cost of this service. If you need any further assistance or have additional questions, feel free to send us a private message on Social Media @LGUSSupport. We're here to help! Thank you again for your inquiry! —Avril
Answered by LG Digital Customer Care

Q: QuestionCan this unit be stacked with an LG 704VWUQ04390 unit? I need to replace my dryer and don't want to replace the washer as well.
Asked by stackable.
- A:Answer Hello there! Thank you for your question about stacking the DLE3400W dryer with your existing LG washer, model 704VWUQ04390. As long as both units are compatible in terms of size and design, you should be able to stack them using an LG stacking kit. It’s essential to ensure that the washer and dryer align correctly for stability and safety. For further details on compatibility and the appropriate stacking kit, please send us a private message on Social Media @LGUSSupport. We'll be happy to assist you! Thank you for considering LG. —Avril
Answered by LG Digital Customer Care

Q: QuestionWhat is the height without the base adjusters.
Asked by Jenniferf05.
- A:Answer Thank you for your interest in the LG Dryer (DLE3400W) model. The height of the LG DLE3400W electric dryer without the base adjusters is 38 inches. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLE3400W.ABWEEUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIs the power cord sold separately?
Asked by Arod.
- A:Answer Thank you for your interest in the LG Dryer (DLE3400W) model. Yes, the power cord for the LG DLE3400W dryer is sold separately. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLE3400W.ABWEEUS. ^Cris
Answered by LG Digital Customer Care

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