A:AnswerHello there, thank you for your question about the DLEX4000W dryer. While this model is stackable for saving space, it can also be set up side by side on the floor without any issues. You have the flexibility to choose the setup that works best for your space. If you have any further questions or need assistance with the installation, please feel free to send us a private message on social media at @LGUSSupport. We’re here to help!
Thank you for your patience!
—Avril
A:AnswerHey there, Ben. We appreciate you asking the questions and for bringing this to our attention. We want to ensure that you are able to get the proper assistance with your units and troubleshoot the issue. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, your model and serial number and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
A:AnswerYou should not have to replace the outlet itself, but should be able to change out the cord coming from the machine. A new cord can be purchased at Best Buy or anywhere appliances are sold.
A:AnswerA. Yes, The LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence - Black Steel Wi-Fi can be disabled by disconnecting the router to your network. ~Tanisha
A:AnswerHi there. The LG DLEX4000W dryer is designed to be vented to the outside to ensure proper airflow and efficient drying performance. When it comes to venting the dryer, there are guidelines to follow to ensure effective venting over a long run. The recommended maximum vent length for the LG DLEX4000W dryer is 64 feet (19.5 meters). This measurement includes the straight vent length and any bends or elbows in the venting system. Longer vent runs can lead to reduced airflow and potential drying issues. To optimize the venting efficiency, it is best to minimize the number of bends, turns, and elbows in the venting system. Each bend or elbow can restrict airflow and may require additional length compensation. It is essential to use rigid or semi-rigid metal venting material rather than flexible plastic or foil venting. Metal venting offers better airflow and reduces the risk of lint buildup, which can be a fire hazard. Use a vent hood on the exterior of your home to prevent pests and debris from entering the vent. Ensure there is sufficient clearance around the vent hood to avoid obstruction. Regarding the need for a fan to help with venting on a long run, it depends on the specific setup and conditions. If the vent run is approaching or exceeding the recommended maximum length, and if there are many bends or elbows, a booster fan may be beneficial to enhance airflow. Booster fans are designed to improve the air movement through the venting system and can be installed in-line with the duct.
The required CFM (Cubic Feet per Minute) for a booster fan would depend on the specific venting configuration and the extent of the vent run. To determine the appropriate CFM rating for the booster fan, it is advisable to consult with a professional HVAC technician or a qualified appliance installer. They can assess the venting setup, consider any obstructions or restrictions, and recommend the suitable CFM rating for the booster fan based on the specific circumstances.
A:AnswerHello! Great Question! Here is our LG Help link with some information on stackable dimensions: https://www.lg.com/ca_en/support/product-help/CT20098071-1429187925116. ~Rita
A:AnswerNice question, Chris! Unfortunately, this 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence (DLEX4000W) is only stackable with the washer model WM4000HWA. ^Jolly
A:AnswerLet us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
A:AnswerOurs was installed with a flexible hose but installer had snaked the hose. The dryer was not working, as described in the manual, because the passage was crimped off. Installer returned, shortened the hose to make a slightly angled but nearly direct connection to the vent (no snaking this time) and it has worked smoothly since, 6 months now.
A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
