Questions & Answers

Q: QuestionWhat operating systems? We use Win 10 on Dell tower PCs plus also have Apple iPad & iPad pro

Asked 6 years ago by Alex.

• A:Answer This product will only work with your Dell computer as it needs a USB port in order to function.

  Answered 6 years ago by Logitech

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Q: QuestionDoes this have a microphone and if it does can I turn it off and still record/stream/go live?

Asked 1 year ago by Daniella.

• A:Answer Hey! Yes, the Logitech StreamCam Plus has two built-in microphones. However, you can use a separate microphone instead, depending on the program you're using.

  Answered 1 year ago by Logitech

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Q: QuestionCan you zoom in and out with this camera?

Asked 4 years ago by Anonymous.

• A:Answer Hello, Yes you can zoom in and out with this camera through the Logitech Capture Software. Here is the link to download if you have not done so already: https://support.logi.com/hc/en-us/articles/360025141614. -Danielle from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionWhat is the cable length?

Asked 6 years ago by PT.

• A:Answer Hello PT, the cable length on the StreamCam Plus Webcam is 5 ft (1.5 m) USB - C3.1 cable.

  Answered 6 years ago by Logitech

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Q: QuestionCan I use this on my ps4 to broadcast on yt

Asked 6 years ago by Jordn.

• A:Answer At this time, the StreamCam Plus Webcam is only compatible with either a Windows or Mac computer. You will have to use a Playstation Camera if you want to be able to broadcast to YouTube.

  Answered 6 years ago by Logitech

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Q: QuestionCan you live stream on FB?

Asked 6 years ago by JaBo.

• A:Answer Yes, you can live stream on FB using this product.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this product work with FaceTime on MacOS? I have had experience with some other webcams that technically work with MacOS, and certain software like Zoom or OBS, but do not work with FaceTime.

Asked 2 years ago by anonymous.

• A:Answer Hey! Yes, StreamCam works with FaceTime on MacOS.

  Answered 2 years ago by Logitech

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Q: QuestionCan this webcam be used for video calls? This would be with my PC. The PC is a HP Pavilion 500-424 Desktop PC. Yes, It's several years old.

Asked 3 years ago by HotRodX5557.

• A:Answer Yes it does

  Answered 2 years ago by MartaR

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Q: QuestionWhat are the specifications for the lens of this camera? In particular, what is its f-stop?

Asked 5 years ago by prof2000.

• A:Answer Hi, here are the lens specs for the StreamCam Plus Webcam: Premium Full HD Glass lens f/2.0 - focal length 3.7mm Field of View: 78° (diagonal).

  Answered 5 years ago by Logitech

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Q: QuestionDoes this cam have a light? Not a led light to show you the camera is on, a real light to light up a room or a person if the environment is dark? Review says yes your posted specs say no.

Asked 5 years ago by Paul.

• A:Answer No, there is nothing except a light to let you know it is powered on and in use.

  Answered 5 years ago by Pmpro

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Q: QuestionDoes this camera support virtual background like the 922?

Asked 5 years ago by Rob.

• A:Answer Hello Rob! It absolutely does, I would suggest downloading our free Logitech Capture software to use with your StreamCam Plus Webcam, that can be downloaded here: https://www.logitech.com/en-ca/product/capture

  Answered 5 years ago by Logitech

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Q: QuestionIs this camera compatible with a PlayStation 5? My son is looking to do live streaming

Asked 5 months ago by Mo.

• A:Answer No, the Logitech StreamCam Plus is generally not compatible with the PlayStation 5 for direct live streaming; it's designed for PC/Mac streaming platforms.

  Answered 5 months ago by Logitech

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Q: Questiondoes this camera have shutter speed adjustment? the only way to get a good recording picture from a CRT (Tube TV/ Arcade cabinet) is to be able to adjust the shutter speed.

Asked 11 months ago by RetroCRTGamer.

• A:Answer There is no native shutter speed adjustment for the camera.

  Answered 11 months ago by ArtyMcParty

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Q: QuestionCan this webcam work with Windows Hello? If not, then which one?

Asked 1 year ago by Zeddicuss.

This question was asked about the related product: Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Off-White

• A:Answer Unfortunately, the Logitech StreamCam is not officially certified for Windows Hello facial recognition. It's primarily designed for streaming and content creation, not biometric security.

  Answered 1 year ago by Logitech

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Q: QuestionI have this camera and I bought an adapter for it. My camera now glitches out on stream labs and discord so im assuming its the adapter I bought. Is there a better adapter for said camera?

Asked 1 year ago by 16OZCOFFFEECUP.

• A:Answer It's likely that the adapter you're using is causing the glitches on Streamlabs and Discord. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 year ago by Logitech

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Q: QuestionIs this camera wide enough to show a conference room with 10-15 people?

Asked 1 year ago by ds65.

• A:Answer Hey! Logitech stream cam plus comes with the field of view covering 78° (diagonal). Hence the object visual and orientation depends upon the distance and the field of view.

  Answered 1 year ago by Logitech

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Q: QuestionCan I turn off the microphone and still record/stream/go live?

Asked 1 year ago by Daniella.

• A:Answer Hey! Yes, the Logitech - StreamCam Plus 1080 Webcam does have a built-in microphone. The microphone can be disabled while still recording or streaming. You can typically control the microphone through the software you are using to record or stream.

  Answered 1 year ago by Logitech

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Q: QuestionI have a samsung with the camera in the computer. I can receive clear accurate pictures but regardless of light my image is very yellow and fuzzy. Can I connect this camera and how will that impact or will it override the camera in the computer?

Asked 1 year ago by mbce.

• A:Answer Hey! Yes, you can connect the Logitech - StreamCam Plus to your computer. However, it doesn't record or film on its own, and you need to run Logi Tune software where you can also customize the settings on your PC to do so.

  Answered 1 year ago by Logitech

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Q: QuestionCan this unit zoom in and out?

Asked 2 years ago by Steady.

• A:Answer I have yet to find any way to do that. No.

  Answered 2 years ago by AnonymousVerified Purchase

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