Questions & Answers

Q: QuestionDoes this TV mount come with a built-in sound bar attachment?

• A:Answer Yes, this TV mount has a built-in sound bar attachment that stylishly connects your sound bar to the TV.

Q: QuestionWhy is it easy to pull this mount down?

• A:Answer This mount is easy to pull down because it is counterbalanced with four automotive-grade hydraulic pistons and has a heat-sensing pull down handle.

Q: QuestionWhat is the degree of swivel this mount offers?

• A:Answer This mount offers up to 35 degrees of swivel in both directions, or up to 60 degrees in one direction.

Q: QuestionHow does this mount help with cable management?

• A:Answer This mount features an in-arm wire channel that conceals cables without inhibiting movement.

Q: QuestionWhat is the maximum weight capacity of this TV mount?

• A:Answer This TV mount has a maximum weight capacity of 115 lbs.

Q: QuestionHow far out from the wall is TV on this mount when in the resting (up) position?

Asked 4 years ago by SamA.

• A:Answer The wall to the back of my TV is 4.5” in the up position

  Answered 4 years ago by Homebody

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Q: QuestionCan it hold Sonos Arc or Samsung Q990C?

Asked 1 year ago by Soum.

• A:Answer It should work with the Sonos Arc or any other speaker that has mounting holes in the rear of the speaker. For other speakers (e.g. Sonos Beam) with mounting holes in the bottom, you will need to buy a wall bracket and attach the bracket to the tv mount first.

  Answered 1 year ago by DaveSVerified Purchase

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Q: QuestionThe vertical dimension of the mount is 25.3". Our available vertical joist space is 21" plus air space on the lower edge. Can the mount be satisfactorily fastened onto 21" or do we need to add wood to the wall to be used for fastening the mount? Thank you

Asked 2 years ago by Jane.

• A:Answer Just installed 1 of 2 of these mounts I purchased last week, this was for a classroom. I was easily able to hit 3 studs with 16" centers with the wall plate. I ended up only using the 4 wood bolts provided. I would certainly say that you will fine in your situation that wall plate is about 50"-52" wide (without measuring)

  Answered 2 years ago by DrSherlockVerified Purchase

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Q: QuestionDoes Best Buy offer installation on this?

Asked 3 years ago by TayR.

• A:Answer The geek squad came out and left without trying. I ended up hanging it myself.

  Answered 5 months ago by Anonymous

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Q: QuestionDoes this work with a Samsung Frame TV or other manufacturer's similar models? Also does BestBuy sell the motorized mount MM815?

Asked 2 months ago by officer.

Q: QuestionSamsung's Frame is compliant with VESA 300X400 mm. Is this compatible with that?

Asked 3 months ago by FrameTVguy.

Q: QuestionCan u use this bracket over a wood fireplace?

Asked 10 months ago by Sue.

• A:Answer Yes, as long as you measure the head space required to allow you to retract the TV above the mantel. The instructions have recommendations as to space to allow for the TV you are mounting. There are video demos showing how it is mounted.

  Answered 10 months ago by DannyOVerified Purchase

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Q: QuestionDo you carry this product?....MM815 Motorized Drop Down & Swivel TV Mount MSRP: $ 699.95 I have a sonus Ultra Arc sound bar that will need to be mounted to the mantle mount under the TV.

Asked 10 months ago by Kivlin.

• A:Answer There is a mount to accomodate a sound bar. You must check the fit on their website and measure your available space for the TV plus soundbar for the mantelmount to operate like their videos.

  Answered 10 months ago by DannyOVerified Purchase

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Q: QuestionWhy does the MantleMount site say 26” of drop, vs. here it says 29”? Which one is right?

Asked 1 year ago by Thatguywithhighmantle.

• A:Answer If you are unsure, the Best Buy team can figure it out for you. There are several configurations, and if it is confusing, they can do it correctly.

  Answered 10 months ago by DannyOVerified Purchase

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Q: QuestionIs MantelMount - (Pull Down TV Wall Mount for Most 45" - 90" TVs - Black) compatible to hold Bose Soundbar 900? I'll be mounting Samsung 75 inch TV (75.2 pounds) along with Bose Soundbar 900 (17 pounds) together.

Asked 1 year ago by Raja.

Q: QuestionDo you have qualified installers for the mantel mounts and what is the cost to install with t.v. Thank you! Dan

Asked 1 year ago by DanCook.

• A:Answer The base cost of installation should be $379.98. The tv mounting is $249.99 then add-on service of $129.99 for the "advanced surface".

  Answered 8 months ago by GuyWhoDoesThis

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Q: QuestionI'm looking to purchase the 2024 Samsung 65” Class S95D Series OLED 4K Glare-Free Smart Tizen TV that states it's VESA Wall Mount Standard is 400mm x 300mm. Can I use this MantelMount with a 600mm x 600mm? If not what MantelMount to you recommend?

Asked 1 year ago by compatibility.

Q: QuestionDoes this mount is compatible with Samsung The Frame TV 75 inches?

Asked 1 year ago by Kalpesh.

Q: QuestionCan this be mounted directly to fireplace brick? If so, is any extra hardware required?

Asked 1 year ago by Jim.