Questions & Answers

1-10 of 25 Questions
  • Question
    How does this machine work I put 7 towels in it and it soaks up all the water I need more water than that   (7 Answers)

    By badboy August 17, 2016.

    Answers
    • Best 
      Answer

      You put the machine on deep water cycle....it works every time!

      By Oilfield74 November 4, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Hello,can I wash comforters in it and up to what size?   (5 Answers)

    By sunshine September 23, 2016.

    Answers
    • Best 
      Answer

      I wash my king size comforter...no problems and it still has room

      By Oilfield74 November 4, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does this machine lock you out after it starts wash cycle?   (5 Answers)

    By MWFseeksNewWasher October 30, 2016.

    Answers
    • Best 
      Answer

      Yes but you can access it by pushing the pause button which unlocks it so you can add more items, then you close the lid push the pause button again and it will re-lock and sense the adjustment and resume washing.

      By Dawg16 December 12, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    How long is a standard wash cycle? I have been avoiding HE since the wash cycles take longer. Thanks.   (10 Answers)

    By MichRes August 17, 2016.

    Answers
    • Best 
      Answer

      You can pick a cycle that takes about 54 minutes. The spin cycle takes a lot of water out, so on the other end, drying takes less time

      By derbygirl September 26, 2016.

    • Question
      I heard the high effectiency washer doesn't use enough water in machine to get the smell out of your laundry after wash. How can that be corrected?   (10 Answers)

      By lovey May 3, 2016.

      Answers
      • Best 
        Answer

        Never had any problems with the smell, but doesn't really get them to clean, not only that, but it leaves white residue, all over your dark clothes, mu wife has to wash items twice, NOT GOOD. I would stay away from this machine if I where you...

        By Handymanshandyman June 11, 2016.

      • Question
        How is noise level   (5 Answers)

        By Joe November 6, 2016.

        Answers
        • Best 
          Answer

          My machine is in a laundry room between my kitchen and family room and the noise of the machine varies but it isn't loud enough to bother tv vieiwing, conversations or anything else. Its far more quieter than my previous machine that was about 5 years old. Most of the time we don't even notice its running. Sometimes when we go to switch loads because we thought it was done we discovered it wasn't because it was still running so quiet.

          By Dawg16 December 12, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does anyone have the height dimension with the lid open?   (5 Answers)

        By Amy November 20, 2016.

        Answers
        • Best 
          Answer

          With the lid open it is 57" high. It is 43-1/2" to the top of the machine with the lid closed. My aunt has an older model and cannot open the door to her wall cabinet above the washer to get her detergent. I just have open shelves so it is fine.

          By toolgram December 27, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is this a belt drive or direct drive machine   (3 Answers)

        By Anonymous July 30, 2016.

        Answers
        • Best 
          Answer

          This top-loading washer is direct drive.

          By CommunityAnswer July 30, 2016.

        • Question
          Is there anything I can do to stop the strikes from being on my dark clothes without rewashing or re-rinsing? this has been the problem since day 1. i have another Maytag washer that is the size below this XL one &I don't have these issues.   (2 Answers)

          By mysterylady September 7, 2017.

          Answers
          • Best 
            Answer

            Mysterylady, We apologize for inconvenience. We do some recommendations: 1. If you have never cleaned your washer, it can have soil, minerals and detergent residue that can build-up and redeposit on clothes. Think of it as the soap scum in your shower. Because of the low volume of water, you must clean an HE washer cleaner monthly, or more often as needed. 2. Add both to the empty washer drum first before adding laundry so the product disperses in water to evenly clean the load. If you have a washer with an automatic detergent dispenser, it may be clogged with lumps of detergent (even liquid products will clump) that are not dissolving. Remove all detergent/fabric softener/bleach dispensers and clean with hot water mixed with 1/2 cup distilled white vinegar. Fill each dispenser with heated pure distilled white vinegar and allow to sit for at least 30 minutes. Then run a wash cycle with no laundry in the drum to clear out the dispensers. If you are still having the concern, please email us at Maytag_Reviews@Maytag.com with your name, number, address, copy of review, model and serial number of the Washer. We will be glad to look further into this.

            By MaytagTeam September 8, 2017.

            • Brand Representative
        • Question
          What are the outside dimensions?   (2 Answers)

          By Anonymous July 3, 2017.

          Answers
          • Best 
            Answer

            Hi, this model is 39.5 inches tall x 27.5 inches wide x 28 inches deep. We hope this helps!

            By MaytagTeam July 5, 2017.

            • Brand Representative

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