Questions & Answers

Q: QuestionIf I buy the three pack can I use one in a different location (my vacation home)?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer the full 3 pack yes, you could use those separately. The 1 eero 2 beacons however you cannot.

  Answered 7 years ago by DrewskiVerified Purchase

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Q: QuestionDo I need an Iphone to use this device?

Asked 8 years ago by Scottman.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer No. I have an android HTC with family mobile and the app works great. You do not need an iphone.

  Answered 7 years ago by geraldweisjrVerified Purchase

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Q: QuestionDo I need to host system if I only have one laptop to connect

Asked 8 years ago by Anonymous.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer No. It will work with just one laptop, just set it up using your phone.

  Answered 7 years ago by EMC2Verified Purchase

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Q: QuestionCan you use the eero without a computer to get wifi for cell phone service

Asked 8 years ago by Hitman.

• A:Answer Yes your should be able to. You actually use the app on app on your phone to set up the network.

  Answered 7 years ago by HeREIGNS82Verified Purchase

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Q: QuestionDo I need wifi installed?

Asked 8 years ago by Nathan102058.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer You need some kind of internet service from a provider.

  Answered 7 years ago by JJSFLVerified Purchase

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Q: QuestionHow much is the inest after u buy the model each month

Asked 8 years ago by Patty.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer No monthly charges after units are installed. However, eero does offer additional security services and ad blocking features on a subscription basis. But those services are optional.

  Answered 8 years ago by AJinTX

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Q: QuestionIs this a WiFi system or do I still have to have my own WiFi? If so is there a monthly charge for the WiFi?

Asked 8 years ago by Chygyrl.

• A:Answer This is a WiFi system and the best I have owned so far. In my case the Eero starter pack replaced an existing system. We ended up with a marked increase in download speeds and much better reliability. The business about a monthly charge only refers to an additional service that you can obtain from this company, but it is not necessary for the operation of these units.

  Answered 8 years ago by ElectricRaccoonVerified Purchase

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Q: QuestionDoes this system work with Verizon? Does Verizon need a certain type of modem?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer https://support.eero.com/hc/en-us/articles/207987916-Setting-up-eero-with-FiOS

  Answered 8 years ago by JDUBVerified Purchase

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Q: QuestionI would likke to know what is the motion rate for the LG oled65E7 ? and the sound speakers that comes with the tv , how many watts? Do I need to add rear speakers to the system? thank you

Asked 8 years ago by chinita.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer It’s native 120HZ but trumotion 240 and has 40watts speakers

  Answered 6 years ago by Afromantiga

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Q: QuestionHi, may I use Eero with 2 providers?

Asked 8 years ago by kh.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer You will need a load balancer for that.

  Answered 8 years ago by Macrhino

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Q: QuestionThe signal in my basement is poor. My TV, Sonos and PlayStation lose the signal all the time. Is this going to help me?

Asked 8 years ago by TheTruth62.

• A:Answer I had a chronic problem in the master bedroom with the WiFi strength being lower than the rest of the house. Despite having 175 mbps, and a small one story house, the signal got blocked. Consequently, Apple TV streaming services often didn’t work. It’s been about a month and haven’t had a connectivity issue since installing. (Do make sure you have good internet speed, though, as it could be part of the problem.)

  Answered 8 years ago by Dianne

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Q: Questiondoes this model operate at gigabit speed?

Asked 8 years ago by Anonymous.

• A:Answer Depends on the speed your internet provider is supplying you with

  Answered 7 years ago by ChefmikeVerified Purchase

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Q: QuestionCan this be used with Century Link modem? I never have been able to find wifi to work with it. Wifi is included with their modem but kind of weak.

Asked 8 years ago by MikeCR.

• A:Answer Yes you should be able to. It’s a pain but unless your able to go into the modems settings and turning off the modems WiFi you’ll end up with two networks running. I ran into this with Comcast but ended up buying my own modem.

  Answered 7 years ago by HeREIGNS82Verified Purchase

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Q: QuestionIS this different from the Eero Pro? Or is the second generation the Eero pro?

Asked 5 years ago by Cully.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer The Eero pro is the base, the beacons are what you place around your house.

  Answered 5 years ago by origcinVerified Purchase

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Q: QuestionIs this compatible with the AT&T Uverse Model 5268 AC router/modem? Is install difficult? Thanks

Asked 5 years ago by Jeff.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer I don't know about your router, but I can say that the installation of the Eero was very easy and I love the unit having 2 beacons that work really well. I would highly recommend this product

  Answered 5 years ago by TerryVerified Purchase

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Q: QuestionI have a combination modem/router (NETGEAR AC1750). Am I able to use this eero system with what I have, or do I need to replace it with a stand alone modem + this eero system?

Asked 6 years ago by Tony.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer I connected my eero to the modem\router and it works just fine. I did hav e to buy an Ethernet add-on since eero only has one Ethernet port and I have an additional device (WDCloud) to plug in.

  Answered 6 years ago by ZuffograndeVerified Purchase

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Q: QuestionCan I put an eero beacon inside the garage even if it gets really hot in there? Thanks in advance.

Asked 6 years ago by Mom2.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer I don’t find the units get very warm in normal indoor use and I don’t think I’d be afraid to use it in a garage unless you live out in the dessert in direct sunlight.

  Answered 6 years ago by TiVoNerd

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Q: QuestionWill eero work with my iPhone hot spot

Asked 8 years ago by Anonymous.

This question was asked about the related product: Mesh Wi-Fi 5 System (1 eero + 2 eero Beacons), 2nd Generation - White

• A:Answer Your iPhone will turn off Wifi to create a Hotspot so no, this will not work with an iPhone hotspot.

  Answered 7 years ago by XrossfaderVerified Purchase

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Q: QuestionDoes the beacon have an ethernet port for a cable device?

Asked 8 years ago by bmag.

• A:Answer No it does not have a port. It’s more of a repeater/signal extender.

  Answered 8 years ago by Ram23Verified Purchase

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