Questions & Answers

Q: QuestionWhat is the maximum power output of the Surface Dock 2?

• A:Answer The Surface Dock 2 has a 199W power supply.

Q: QuestionHow many USB ports does the Surface Dock 2 have?

• A:Answer The Surface Dock 2 has six USB ports in total: two USB Type-C ports on the front, and two USB Type-C Gen 2 and two USB Type-A ports at the back.

Q: QuestionWhich Surface models are compatible with this dock?

• A:Answer The Surface Dock 2 is compatible with Surface Book 3 (13.5" and 15"), Surface Pro 7, Surface Pro X, Surface Laptop 4 (13.5" and 15"), and Surface Laptop 3 (13.5" and 15").

Q: QuestionDoes the Surface Dock 2 have an Ethernet port?

• A:Answer Yes, the Surface Dock 2 has a Gigabit Ethernet port for a wired connection.

Q: QuestionWhat is the backward compatibility of this product with earlier generations of the Surface Book/Surface Pro?

Asked 5 years ago by Anonymous.

• A:Answer Great question! Surface Dock 2 is compatible with these Surface devices: Surface Book 3 13.5” and 15” , Surface Pro 7, Surface Pro X, Surface Laptop 3 13.5” and 15”, Surface Go 2, Surface Pro 6, Surface Pro (5th Gen), Surface Laptop 2, Surface Laptop (1st Gen), Surface Go, Surface Book 2.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHello. Does the Surface Dock 2 allow the use of the Surface Laptop 3 while the laptop is closed? I know it's compatible with the SL3, but I'd like to use it with the laptop closed with monitors & external keyboard and mouse connected via USB to the dock.

Asked 4 years ago by TMorgan.

• A:Answer Yes. You may have to open the laptop on Start Up or Re-Start.

  Answered 4 years ago by BestBuyBobVerified Purchase

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Q: QuestionI have a Surface Pro 7+, Can I use two VGA monitors with this doc and if so which ports are best to use and what type of adapter do I need?

Asked 3 years ago by LFHCPA.

• A:Answer I just purchased this for my surface laptop 3 and my two HP HD monitors would not work. When going to Microsoft help forum, this turned out to be a common issue with no easy solution. The product worked for some people, but others had to go into advanced settings or update the firmware, some people had to buy new cables. and for some silly reason one solution was that you had to flip the adapter cord over. All being said, if you want simple plug and play this may not be your product. I spent over an hour trying to resolve and decided that if it is this much hassle to setup then it is not worth the price. I am returning my item today or tomorrow.

  Answered 3 years ago by Mike

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Q: QuestionIs the surface dock 2 compatible with Microsoft surface pro 8?

Asked 3 years ago by ScottyZ.

• A:Answer Yes, Surface Dock 2 is compatible with Surface Pro 8.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionWill this work with the Surface Laptop Studio?

Asked 4 years ago by Jaimz.

• A:Answer Yes, Surface Dock 2 is compatible with Surface Laptop Studio.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have the new Surface Laptop 4 32gb and 1 tb SSD. Will it work with my laptop?

Asked 3 years ago by tebe48.

• A:Answer Yes, Surface Laptop 4 is compatible with Surface Dock 2.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionWill this work with a new Surface Laptop 4, Windows 11 and two external Samsung ips monitors?

Asked 3 years ago by ChrisN.

• A:Answer Yes, Surface Dock 2 supports dual 4K monitors on Surface Laptop 4.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionWill this work with my Surface Pro 3, and how many hours dos it charges? thanks

Asked 5 years ago by Shuly.

• A:Answer Unfortunately, Surface Dock 2 is not compatible with Surface Pro 3. For more information, go here: https://docs.microsoft.com/en-us/surface/surface-dock-whats-new

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes the docking station come with the power charger?

Asked 5 years ago by JC.

• A:Answer Yes, Surface Dock 2 comes with its own charger. When connecting your Surface device to Surface Dock 2 that device will then charge through Surface Dock 2.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questioni want an extra charger. does this dock 2 setup come with power cable or?

Asked 5 years ago by cageary44.

• A:Answer Thank you for asking. Surface Dock 2 comes with a 199W power supply that can be used to power any devices connected to the dock.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this docking station support two 4 K monitors?

Asked 5 years ago by bizshopper.

• A:Answer Yes, Surface Dock 2 does support 4k monitors.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat is the difference between Surface Dock 2 and the previous generation?

Asked 5 years ago by MicrosoftFAQ.

• A:Answer more watss, usb-c ports

  Answered 5 years ago by stsmith

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Q: QuestionIs this dock compatible with the new Surface Pro 9 ?

Asked 2 years ago by srdunn64.

• A:Answer Yes. Just plugged it in and it worked immediately.

  Answered 2 years ago by AnimeJunkieVerified Purchase

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Q: QuestionJust need to verify it will work with first generation 13.5" Surface?

Asked 4 years ago by Kermit.

• A:Answer Surface Dock 2 is compatible with Surface Book 3, Surface Pro 7, Surface Pro X, Surface Laptop 4 and Surface Laptop 3.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI want to get an extra power supply for this. What is the model number /sku of the power supply? It’s my understanding that there are (at least) two different power supplies. Also, do you sell extra power supplies separately? Thanks

Asked 4 months ago by Rogman.