Questions & Answers

Q: QuestionThe first time I pulled in and tried to use the mouse keyboard I was able to put in my pin to unlock my pc but then the cursor disappeared and the keyboard quit working and hasn’t worked since, I’ve tried on multiple pc’s. What could the issue be?

Asked 1 year ago by Maggot.

• A:Answer Maybe try with a different mouse/ keyboard and make sure all of the drivers are up to date

  Answered 1 year ago by Ath3433

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Q: Questiondoes this work with Surface Pro 7+

Asked 1 year ago by Bree12.

• A:Answer Yes it does.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWill this keyboard and mouse work with a

Asked 2 years ago by Cromebook.

Q: QuestionIs this Microsoft - Desktop 850 Full-size Wireless Keyboard and Mouse Bundle - Black compatible with windows 2007?

Asked 2 years ago by Raj.

• A:Answer it will work on any usb port

  Answered 2 years ago by ElectricmanVerified Purchase

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Q: QuestionWhat to do if the dongle is lost?

Asked 2 years ago by Zohrain.

• A:Answer for the price, just buy a new keyboard.

  Answered 2 years ago by ElectricmanVerified Purchase

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Q: Questionwill this keyboard work with samsung galaxy s8 plus?

Asked 2 years ago by TheCopyMan.

• A:Answer If that is smart phone, likely not. It needs full size usb port to plug the wireless transmitter/receiver into

  Answered 2 years ago by CDphotoVerified Purchase

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Q: QuestionDoes this work on Xbox?

Asked 2 years ago by anonymous.

• A:Answer Yes it will

  Answered 2 years ago by ChaseMVerified Purchase

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Q: QuestionIs this mouse and keyboard good for windows 11

Asked 2 years ago by Monkey.

• A:Answer Yes. All the function keys work with 11.

  Answered 2 years ago by VinceBVerified Purchase

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Q: Questioni purch6ased a wireless keyboard 8g50 microsoft model 1455 and i put new batteries in it still isnt turning5 on. i also g5ot a HP ch6romeOS and my keyboard isnt typying5 rig5h6t

Asked 3 years ago by oscar.

• A:Answer Haven't had any problem as of yet with battery! Keep up the excellant work!

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: QuestionIs this keyboard and mouse compatible with Lenevo PC?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by TomCVerified Purchase

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Q: QuestionTop row of special keys not working, even though the "Fn" button along with its keys are functioning properly.

Asked 3 years ago by Jim.

• A:Answer NO problems with my unit!

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: QuestionIs this compatible with the Samsung Galaxy Chromebook Two?

Asked 3 years ago by Boo.

• A:Answer Have never used it, always use the keyboard that came with computer and have found no confusion on how to use it!

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: QuestionIs there a skin cover for this keyboard that would help people with low vision?

Asked 3 years ago by jamm.

• A:Answer Never had to even think about it!

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: Questionii it compatible with the Toshiba laptop?

Asked 3 years ago by Anonymous.

• A:Answer Yes.

  Answered 2 years ago by Brian

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Q: Questionmy dongle keeps going in and out what kind of dongle can I replace it with?

Asked 3 years ago by Anonymous.

• A:Answer What's a Dongle?

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: Questioni pad compatible?

Asked 3 years ago by Agapanthus.

• A:Answer Works perfectly on my desk top, have never use it! Use the keyboard that came with my Surface Pro!

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: QuestionIs this set compatible with a Lenovo PC?

Asked 3 years ago by sjolleyn8.

• A:Answer yes,that's what yes , that's what I have

  Answered 2 years ago by NicoVerified Purchase

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Q: QuestionHow long is the product warranty, the mouse is no longer working? Purchased in September 2021.

Asked 3 years ago by Warranty.

• A:Answer Can't remember how long the warrenty, but Best Buy has been able to look it up and if needed has recommended updating it, love that provision. takes the worry of cost to repair my unit away!

  Answered 2 years ago by HankGreenbergVerified Purchase

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Q: QuestionIs this a low-quality keyboard intended to be disposable? I have owned this combo for 1 year and it isn't holding-up well. Some key labels have worn-off and one of the rubber footpads lost adhesion. The mouse has had a squeaky scroll wheel since day 1.

Asked 3 years ago by JoeG.

• A:Answer No problem with my unit, just love it being trouble free!

  Answered 2 years ago by HankGreenbergVerified Purchase

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