Questions & Answers

Q: QuestionWhat does the Mysa Smart Thermostat need to connect to my home network?

• A:Answer The Mysa Smart Thermostat requires a home Wi-Fi network operating on 802.11 b/g/n at 2.4 GHz.

Q: QuestionWhat kind of heaters is this thermostat compatible with?

• A:Answer This thermostat is compatible with high/line voltage electric heat such as electric baseboard heaters, electric fan-forced in-wall heaters, self-contained hydronic baseboard heaters, and in-ceiling radiant heaters.

Q: QuestionDoes this smart thermostat have a touch screen?

• A:Answer Yes, this smart thermostat features a touch screen.

Q: QuestionWhat is the voltage type that this thermostat supports?

• A:Answer This thermostat supports line voltage.

Q: QuestionHow many wires does the Mysa Smart Thermostat require?

• A:Answer This thermostat requires 4 or more wires for installation.

Q: QuestionCan I control the Mysa Smart Thermostat with my phone?

• A:Answer Yes, you can control the thermostat using an Android or iOS device with the Mysa app.

Q: QuestionCan I control this thermostat with my voice?

• A:Answer Yes, the Mysa Smart Thermostat works with Alexa, Google Assistant, and Apple HomeKit voice assistants.

Q: QuestionHow long is the manufacturer's warranty for this smart thermostat?

• A:Answer This thermostat comes with a 2-year warranty for both parts and labor.

Q: QuestionDoes this thermostat require a hub to connect to Wi-Fi?

• A:Answer No, this thermostat has built-in Wi-Fi and does not require a separate hub to connect.

Q: QuestionIs the Mysa Smart Thermostat compatible with Apple HomeKit?

• A:Answer Yes, it is compatible with Apple HomeKit, allowing you to control it with your Apple devices.

Q: QuestionDoes this thermostat have a touch screen?

• A:Answer Yes, the Mysa Smart Thermostat features a touch screen for easy control.

Q: QuestionWith this thermostat work to replace a single pole thermostat?

Asked 1 year ago by David.

• A:Answer Yes, Mysa does replace a single pole thermostat! However, please note a minimum of 4 wires are required - these should be available within the gang box.

  Answered 1 year ago by Mysa Team

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Q: QuestionCan these control a smart plug? I want to control a circulating pump plugged into a smart plug when the thermostat senses the set on temperature. Like a furnace.

Asked 2 years ago by Timr4140.

• A:Answer Hello there! Mysa does not directly control smart plugs, but could be used with Google Home, Amazon Alexa, or Apple Homekit to create an automation based on this :)

  Answered 2 years ago by Mysa Team

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