Questions & Answers

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has night vision up to 100 feet.

Q: QuestionWhat is the maximum operating temperature of this camera?

• A:Answer The maximum operating temperature of this camera is 140 degrees Fahrenheit.

Q: QuestionWhat is the field of view for this camera?

• A:Answer This camera has a wide-angle view of 80 degrees.

Q: QuestionHow does the human detection feature work?

• A:Answer This camera uses artificial intelligence and advanced algorithms to detect human motion and send real-time alerts to your smart device.

Q: QuestionCan the spot light be disabled?

Asked 4 years ago by TomOfchus.

• A:Answer Yes, the spotlight can be disabled for one or more cameras if desired. This can be done at the DVR/NVR level or remotely via the App. This may come in handy for cameras that are installed inside the home, or during special events where you anticipate a lot of camera activity. For more information on disabling the spotlight, please refer to your product's support material on our support site, linked below. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us

  Answered 4 years ago by Night Owl

  
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Q: QuestionCan u connect 2 cell phone to the camara example Wife when shes home an my when am out working

Asked 3 years ago by Rene.

• A:Answer Yes, the remote viewing app can be shared.

  Answered 3 years ago by Night Owl

  
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Q: QuestionI'm looking for a real time camera. What i have now lags 10 seconds before the notification sounds.

Asked 1 month ago by Joey.

• A:Answer Thanks for reaching out. The Night Owl – 1080p HD Wi-Fi IP Camera with Built-In Spotlight does provide motion notifications through the Night Owl Protect App, but some delay is normal depending on Wi-Fi speed and network traffic. If you’re looking for near real-time alerts with minimal lag, we recommend one of our wired DVR or NVR systems. Since they’re hardwired, the video feed and notifications are faster and more consistent compared to Wi-Fi-only cameras.

  Answered 1 month ago by Night Owl

  
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Q: QuestionWill this work with cobra nvr system

Asked 5 months ago by Bull.

• A:Answer Thanks for your question. No, this Night Owl 1080p HD Wi-Fi IP Camera is not compatible with Cobra NVR systems. Night Owl cameras are designed to work specifically with Night Owl brand NVRs and the Night Owl Protect app, and they are not cross-compatible with other brands or platforms like Cobra. For best performance and full feature access, we recommend pairing this camera with a compatible Night Owl Wi-Fi NVR. — Night Owl SP Digital Support Team

  Answered 5 months ago by Night Owl

  
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Q: QuestionIs the video stream routed to a third party server? Is the video accessible via internet or only locally?

Asked 8 months ago by DingusMcChurtle.

• A:Answer The Night Owl 1080p HD Wi-Fi IP Camera with Built-In Spotlight offers both local storage options and cloud storage via Night Owl Protect Cloud. Video Stream Routing: The video stream is not automatically routed to a third-party server unless the user opts into Night Owl Protect Cloud. If you choose to store recordings locally, the footage remains within your network. Internet Accessibility: If configured with Night Owl Protect Cloud, the video can be accessed remotely over the internet. If using local storage only, access is restricted to devices connected to the same local network, unless remote access is manually configured through the Night Owl mobile app. Let us know if you need help with setup or configuration! Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionDoes this camera require wifi to view and record if a Micro SD card is purchased

Asked 1 year ago by Oneonly.

• A:Answer Thank you for the question and happy to help. The Micro SD card will store footage for viewing via app if no local recorder or cloud storage is used. Wi-Fi is required to view via the app or remotely. If you have a local recorder it can be viewed locally without Wi-Fi via the HDMI output from the recorder. Or if not worried about alerts, you can have the Micro SD card store footage without Wi-Fi connection and pull when needed to review with card reader and a computer or other video playback equipment. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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Q: QuestionHow does it setup?

Asked 1 year ago by Jayrodk.

• A:Answer Thank you for the question and happy to support. With this camera you have 3 options for setup. If you have a compatible Night Owl SP Wi-Fi recorder, the Wi-Fi camera will connect to a private Wi-Fi connection generated by the recorder. You may use the camera by itself and either add optional Cloud Recording or leverage a microSD card on the camera to record key events then pull and review as needed. Thanks, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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Q: QuestionIs this camera compatible with wnvr-wnip2

Asked 2 years ago by Woodman.

• A:Answer Doesnt matter.dont buy Night Owl.Total crap.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI am planning to use this at a construction site with no WiFi. Would that work using the IP WiFi?

Asked 2 years ago by Jr00.

• A:Answer Do not buy Night Owl.They suck in every way.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI HAVE NIGHT OWL1080P HD WIRED SECURITY SYSTEM WIRED DVR . IT CAME WITH 8 CAMERA'S. IT WAS PURCHASED AT THE VERO STORE FLA 6/14/2018 SO NOW I HAVE A BROKEN CAMERA, I WANT TO PURCHASE 2. I JUST CAN'T FIND A REPLACEMENT PLEASE HELP. THANK YOU

Asked 2 years ago by LEE.

Q: QuestionHow long is the AC plug in cord?

Asked 2 years ago by Jack.

• A:Answer I think about 8 ft long.For most of mine I had to cut and extend this .Never do this hot and be very careful to maintain polarity.You could wreck the camera and/ or power supply.BTW the system is average but the company and support is crap.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use this camera with a hot spot and my smartphone only

Asked 2 years ago by Kato.

• A:Answer Yes, you can use the camera with a Hot Spot and your Smartphone.

  Answered 2 years ago by Night Owl

  
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Q: QuestionHow long does the camera record once motion is detected? I have another camera from a different manufacturer and find it useless. It only records for 30 seconds.

Asked 3 years ago by Trish.

• A:Answer It depends on the system's setup. Each camera's setup can be customized.

  Answered 3 years ago by Night Owl

  
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Q: Questioncan i place this camera on the back of my house seeing as though it's wireless and I see a charging cord too ,how is that gonna work on the back of the house?

Asked 3 years ago by san.

• A:Answer I put my camera next to the window so I can service the camera easy without needing a ladder. Our camera wire is small enough that we can still shut window and plug in camera in wall outlet and still shut the window fully

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan it be used as a stand alone camera

Asked 3 years ago by Newbie.

• A:Answer Yes they can!

  Answered 3 years ago by Night Owl

  
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