Questions & Answers

Q: QuestionCan I connect this receiver to the internet?

• A:Answer Yes, you can connect this receiver to the internet to access streaming services and content over your home network.

Q: QuestionDoes this receiver have a phono input?

• A:Answer Yes, this receiver does have a phono input.

Q: QuestionWhat is the maximum sampling rate supported by this receiver?

• A:Answer The maximum sampling rate supported is 11.2 MHz (DSD).

Q: QuestionWhat is the total harmonic distortion of this receiver?

• A:Answer The total harmonic distortion is 0.08 percent.

Q: QuestionHow many HDMI inputs does this Onkyo receiver have?

• A:Answer This Onkyo receiver has 7 HDMI inputs.

Q: QuestionMy issue with home theater is that the music is louder than the voices. I have tried soundbar with subwoofer, and soundbar with subwoofer and 2 rear channels. Samsung systems. How can I set this receiver up to fix this challenge?

Asked 6 years ago by Euge.

• A:Answer Refer to P86 of the manual and use the MOVIE/TV or MUSIC buttons on the remote at the bottom right to change the listening mode. See P100 for all the MUSIC Listening modes. if the source of the music is digital then the best mode would be AllCh Stereo.

  Answered 6 years ago by PJUKNYSVerified Purchase

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Q: QuestionDoes this support 4k 120hz refresh rate?

Asked 4 years ago by David.

• A:Answer Yes it will, but you have to enable the HDMI enhanced mode first. This is done by holding down the first input selector button on the console then pressing the power button once. The indicator screen will come up and show HDMI mode: Normal > Enhanced. Once it is selected for enhanced all HDMI inputs are in this mode which allows the processing for 4K 60 hz and 120 Hz. Found this out the hard way trying to get my PS5 to work in 4K with this unit, now that it is setup works great.

  Answered 4 years ago by DorkKnightVerified Purchase

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Q: QuestionWould this receiver work with a 2 zone speaker system? I have surround sound in the living room and 6 additional speakers in 3 different rooms.

Asked 6 years ago by Babs.

• A:Answer it has 3 zones. we have 1 room with surround sound then 2 speakers outside and 2 speakers in another room. glad we upgraded.

  Answered 6 years ago by gailVerified Purchase

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Q: QuestionExcuse my ignorance but do you think this receiver is enough to power the Def. Tech. BP9080 floor speakers and the CS9060 centers speakers. Room size is 255 sq feet with 12-15 ft height ceiling. Thanks

Asked 5 years ago by E92M3.

• A:Answer The Onkyo 696 is THX Select Certified which will produce audio at reference levels in rooms approximately 2,000 cubic feet or 158 square feet. Although, your room is larger than that, reference level audio is extremely loud and most home theater users don't listen to their movies or music at anywhere close to reference level. In my opinion, the 696 will be more than capable for you. Unless you crank your movies to ungodly sound levels. With that said, if you buy from Best Buy, you can always return the receiver for something else, if you're not happy. But I think it'll do more than fine for you, especially considering the BP9080's have their own powered subwoofers.

  Answered 5 years ago by JoeyShabadooVerified Purchase

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Q: QuestionCan I utilize the video pass through on the receiver without having sound come out of the unit and just run off of TV speakers? Goal: Want to watch TV at night without waking the wife and kids when they are sleeping.

Asked 5 years ago by George.

• A:Answer There is an hdmi passthrough mode as a standby option setting that is for that purpose. The onkyo is off but the hdmi goes to the tv

  Answered 5 years ago by Musiclover

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Q: QuestionHow good/bad is Onkyo's Customer Service and is does their product manual give thorough and easy to understand setup instructions as well as explaining the pros and cons of different setups such as which is best quality, etc.?

Asked 6 years ago by lordzues4813.

• A:Answer I haven't had to use their customer service. You are walked through the initial setup and if you use the included microphone it will configure the best settings for your room. Just follow the step by step instructions. There are plenty of sound modes and you can fine tune to get it to your liking. Due to major differences in room configurations you should attempt to tweak settings yourself or find someone that knows how to do that. A basement family room is going to be set differently than say, an upstairs living room with carpeting or hardwood floors, drywall or plaster. The type and brand of speakers will make a difference. The amount of furniture and other items in the room affect sound. Sound-waves bounce. It's something the Dolby Atmos system uses to fill the room with sound. Onkyo will suggest general speaker placement but can't recommend for your exact space. There isn't any manufacturer that can do that out of the box. The added microphone does help get you close. One thing I did before purchasing was to go to Onkyo's website and read the full manual to make sure it had what I needed. Also check several independent reviews.

  Answered 6 years ago by Gymm

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Q: QuestionWhat type of inexpensive speakers can I purchase for 5.1 s/sound? I currently have 5 speakers and a subwoofer from my previous receiver. They were connected via wires. Can I use these speakers? What type of wire should I purchase? Thank you so much!

Asked 5 years ago by Speakers.

• A:Answer Center speaker is the most important,. Get a center speaker bar. Put extra money in that. The other speakers for this system are wired. Get as good speakers as you can afford,. Buy them used. Use 14 good gage stranded wire. Wire where. one wire has a white line to identify it. I connect that to red terminal on all the speakers and outputs

  Answered 5 years ago by Zenman

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Q: QuestionIf i use this as a multi room receiver, does the remote work from different rooms or does it need to be in the same room as the receiver? Looking to control from different rooms. Options?

Asked 5 years ago by Whydoineedanickname2019.

• A:Answer The physical remote is IR and requires direct line of sight, but through the Onkyo control app you can control the receiver wirelessly using your phone.

  Answered 5 years ago by SomeGuyVerified Purchase

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Q: QuestionWe have a total of 4 speakers on our back patio and far side of pool. Can you adjust the volume separately from the 2 speakers on the patio vs the 2 on the back side of pool? Can the zones volumes be at 2 different settings?

Asked 5 years ago by Paul.

• A:Answer Yes. There are two ways to achieve this. You can, as you suggest, use the Zone 2 outputs to run the speakers at the back of the pool and set the levels separately from the level in you main zone (Patio). However, you will have to constantly adjust the two zones as you use the system. A more functional solution would be to set your system as 4.1 in the speaker configuration menu, and then use the level adjustment setting to adjust the volumes between the 4 speakers to achieve a balanced overall level. In this way your master volume will raise and lower all four speakers, in that balanced ratio, at the same time. It would then be best to select “all channel stereo” as your listening mode. Good luck with your project!

  Answered 5 years ago by AnubisVerified Purchase

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Q: QuestionWould this receiver handle 8 speakers and 2 zones?

Asked 6 years ago by Babs.

• A:Answer Yes as long it is wired correctly. I have 4 zones and over 8 speakers. Hope this helps.

  Answered 6 years ago by SkueVerified Purchase

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Q: QuestionSo my questions is about the system: So I have an total of 8 speakers One sub, one center, two rears, two mid’s and two fronts And they all are good at Polk speakers. Is this particular system good enough for that or would you recommend better?

Asked 6 years ago by Jones.

• A:Answer It would work. I am currently running 7.2 with rears and height atmos

  Answered 6 years ago by Vaix

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Q: QuestionDoes this have eARC support? I don't see it in the specs.

Asked 4 years ago by JaylaPHNX.

• A:Answer I can confirm that it does support eARC. I have an LG CX that is paired with that receiver.

  Answered 4 years ago by JoshVerified Purchase

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Q: QuestionCan I stream music directly to this Onkyo receiver from my Apple Watch (Apple Music) by Bluetooth? If not in which model is possible.

Asked 6 years ago by AntonioCS.

• A:Answer As long as sist Bluetooth it doesn't matter from where it's coming from but it has to be based on Bluetooth I hope that answers your question

  Answered 5 years ago by NormVerified Purchase

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Q: Questionwhy does the receiver shut off after I turn music up to 55 sound level?,I,m listening to my iPad on Pandora, thru the blue tooth access which is one of the main reasons I bought it, it won’t go any higher then that before the whole unit shuts off,

Asked 5 years ago by jkaiser1.

• A:Answer Check your settings for your speakers. You may have the wrong impedance set for the speakers you are using.

  Answered 5 years ago by cjfinzup

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