Questions & Answers

Q: QuestionHow is this ceiling mount installed?

• A:Answer It can be installed to wood joists and concrete, or to truss/pipes using a U-Bolt Adaptor Accessory (MOD-AUB).

Q: QuestionWhat is the maximum weight capacity of this ceiling mount?

• A:Answer The maximum weight capacity of this ceiling mount is 264 pounds.

Q: QuestionDoes this ceiling mount come with a cable management system?

• A:Answer Yes, it has an integrated cable management system that runs through the poles with open access at both ends.

Q: QuestionDoes this ceiling mount require assembly?

• A:Answer No, assembly is not required for this ceiling mount.

Q: QuestionWhat size TVs is this ceiling mount compatible with?

• A:Answer This ceiling mount is compatible with most flat-panel TVs ranging from 32 to 60 inches.

Q: Questiondoes this ceiling mount swivel?

Asked 11 years ago by Anonymous.

• A:Answer Yes, it swivels and tilts.

  Answered 10 years ago by OKC1

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Q: QuestionThe post "Extends 5 feet" I don't need the mount point of my TV to be 5 feet below my ceiling. I want to know does the mount move up and down on the post? Or is it fixed to the bottom of the metal post requiring me to cut the metal post to size?

Asked 7 years ago by jrfromffx.

• A:Answer You definitely need to perform a level cut of the post to the desired height with a hacksaw. The T.V. bracket is meant to rest at the bottom of the post. Other than this minor design flaw, the bracket is very sturdy and flexible in a number of different ways...I highly recommend the bracket as a vertical mount solution of which there are very few good choices.

  Answered 7 years ago by JeffreyVerified Purchase

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Q: QuestionHow close to the ceiling can I get a 55" Visio LCD or a 60" Samsung plasma? My house is 210 years old so the ceilings are low so this is crucial.

Asked 9 years ago by Anonymous.

• A:Answer The bracket mounts below the top of the tv so you can mount the TV up against the ceiling of you want to.

  Answered 9 years ago by Newlife1234

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Q: QuestionI have a 40" Samsung. 38" across and 23.5 inches high. How close to the ceiling can I get my TV. My wife prefers it as close to the ceiling as possible.

Asked 8 years ago by JD.

• A:Answer Tv Will Sit Higher Than Top Of Mount So You can basically place tv right against ceiling

  Answered 8 years ago by tandrtxVerified Purchase

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Q: QuestionIs this mount ok to use outdoors?

Asked 5 years ago by MikeVan.

• A:Answer Mine has been outdoors for about 6 months. Best Buy installed it. With no direct contact to the elements, with just the precipitation that is in the air, the exposed heads of the bolts and nuts are rusting. The frame itself is fine. If possible use stainless steel instead of what came with it.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIs the down rod black?

Asked 7 years ago by Downrod.

• A:Answer yes.

  Answered 7 years ago by uberguberVerified Purchase

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Q: Questionis the height adjustable?

Asked 8 years ago by Anonymous.

• A:Answer No. unless you have a saw that can cut through the metal pipe

  Answered 7 years ago by uberguberVerified Purchase

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Q: QuestionWill Geek Squad install and set up the TV?

Asked 8 years ago by Langston.

• A:Answer Yes

  Answered 8 years ago by JeanoVerified Purchase

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Q: QuestionCan I hang this in a 5th wheel travel trailer? So it hangs down in front of the builtin space for a TV? Is a trailer's studs/supports strong enough to hold a 45" flat screen?

Asked 9 years ago by Anonymous.

• A:Answer The frame for the mount weighs quite a bit, so I'm not sure if the studs in a 5th wheel will support it.

  Answered 8 years ago by HarbineroVerified Purchase

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Q: QuestionIs the post Black or Chrome plated silver?

Asked 6 years ago by Rob.

• A:Answer The post is black for the one I purchased back in August. I don't know if they changed it since. You will have to cut the post if there is a desired height other than the full post length, so be prepared to do so. I kept mine at full length which was perfect for my application.

  Answered 6 years ago by NandoVerified Purchase

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Q: Questionwhere can i pick this product up today

Asked 7 years ago by mazz.

• A:Answer At your Best Buy store

  Answered 7 years ago by JaniceVerified Purchase

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Q: QuestionCan I flip it upside-down and mount it to the top of a shelf to hold the TV steady from behind at a fixed-tilt position, with the TV sitting on the shelf? The shelf would support the weight of the TV while the mount would keep it from falling forward.

Asked 8 years ago by amosclyde.

• A:Answer I don't think you need to flip it upside down. If I recall correctly it can tilt both directions.

  Answered 8 years ago by DeeJayVerified Purchase

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Q: QuestionCan I install the tv on potrait or landscape position ?

Asked 8 years ago by Ivan.

• A:Answer Landscape, it uses gravity to lock in the bottom clamps and mounting this in portait orientation would cause the TV to slide off.

  Answered 8 years ago by JoshVerified Purchase

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Q: QuestionHow much rotation does the ceiling plate allow? Am looking to mount this to an exposed ceiling joist and have it hang straight down, but the plate needs to attach vertically (or in the same plane as the TV). Will this work?

Asked 8 years ago by Dave.

• A:Answer This product allows to tilt in 5° increments from -5° to +20°.

  Answered 8 years ago by CommunityAnswer

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