Questions & Answers

Q: QuestionThinking of putting this in a bedroom. Does the red power shine when it's on or when it's off? Thanks

Asked 1 year ago by Wondering.

• A:Answer The red light power is soft but if you want no power light you can turn off in the menu setting

  Answered 1 year ago by AlbertRVerified Purchase

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Q: QuestionMy new 65 pioneer 4k only shows 1080p. Should be 2160p 4k. Any ideas ? Thanks, JimE.

Asked 1 year ago by Anonymous.

• A:Answer How are you connecting it? Some HDMI cables can’t support 4k.

  Answered 1 year ago by RexHVerified Purchase

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Q: QuestionDoes the remote have numbers so any chanel can be selected without scrolling up and down like some remotes? I have spectrum cable and use their remote provided with cable box currently with a Toshiba. Will the spectrum remote work with this tv?

Asked 1 year ago by Musicman.

• A:Answer Spectrum and Xumo have partnered together, so the two should work great together. The remote has numbers, but it also has a voice input (like an Alexa) that allows you to speak the name of and actor, a genre or a title, and Xumo will scan all its sources, including your Spectrum subscription, your favorite streaming apps, and On Demand, to find it.

  Answered 1 year ago by luislast

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Q: QuestionDoes this TV have a web browser ? How do launch the web browser?

Asked 2 years ago by Runner.

• A:Answer I don’t think it comes with a browser. I’ve been through the whole menu and never saw one.

  Answered 2 years ago by MastecVerified Purchase

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Q: QuestionCan you have Bluetooth on and also tv speakers same time?

Asked 1 year ago by Jackie.

• A:Answer I do

  Answered 1 year ago by WillieDVerified Purchase

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Q: QuestionHas anyone used this TV as a computer monitor? is the text on the screen readable?

Asked 1 year ago by neonexpresso.

• A:Answer We use it in the shop to watch You Tube instruction and education videos for staff. We also use it to throw up VISIO charts.

  Answered 1 year ago by JohnSVerified Purchase

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Q: QuestionDoes this have Bluetooth so I can use headphones

Asked 1 year ago by MikeinWellington.

• A:Answer Hi there! This TV is bluetooth enabled and can be connected to a wireless headphone. Pioneer Support Angela http://www.usca.pioneer-tv.com/en/index.html?c=US

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionCan u add apps to this tv

Asked 1 year ago by Carrann.

• A:Answer Hi Carann, yes you can add apps to this TV because it is a Smart TV. You can just donwload an app on it and be sure that TV is connected to the internet enable to go through. Mariepel C.| Best Buy Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionWho is the warranty for this tv through pioneer or xumo?

Asked 1 year ago by Jetran.

• A:Answer The warranty for the Pioneer 65" Class LED 4K UHD Smart Xumo TV is provided by Pioneer. It typically covers both parts and labor for one year. If you have any questions or need further assistance, please don't hesitate to reach out - Emman | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionMay I mount this on the wall or is it a fixed base?

Asked 1 year ago by Mel.

• A:Answer Hi Mel! Thank you for raising this question regarding our Pioneer - 65" Class LED 4K UHD Smart Xumo TV. You can actually mount this on the wall. This television has 4 mounting holes at the back that adheres to VESA mounting pattern: 400 x 300 mm and uses M6 x 16 to 24 mm type screws (4 pcs.). One recommended Mount is the Best Buy Essentials Model# BE-MLFM. I hope this helps. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionCan this tv be setup without internet and can it automatically connect to a hdmi input upon turning on instead of its own home screen?

Asked 1 year ago by OfflineUser.

• A:Answer Hi OfflineUser, Yes, you can set up this tv without the internet but when you connect using HDMI, you go to HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3. Pioneer Support Irene https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionWhat are the dimensions of the box it comes in?

Asked 1 year ago by Tyler.

• A:Answer 7 Inches/ WIDE/ 21 Inches/TALL/ 63 Inches/ LONG/

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionI bought this TV and having trouble getting any of my indoor antennas to work / receive any of the local channels. Anyone have any suggestions on how to solve this ?? The TV this replaced, with these same indoor type antennas locks in 40 channels,

Asked 1 year ago by WDofNC.

• A:Answer I share your frustration. There appears to be either more interference with this TV model or the ATSC tuner is flaky. That said I was able to receive all but the low power output channels I was receiving previously. Just had to try literally over 100 different antenna placements. That being said I am around 10 miles from broadcast tower and using an indoor antenna.

  Answered 1 year ago by hank

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Q: QuestionWill a standard antenna coax work on this set for free channels?

Asked 2 years ago by Beekeeper.

• A:Answer Yes, Have it connected before you 1st turn on the set for the initial setup of the tv. During the setup process you will asked if an antenna is attached, the tv will scan during the setup process.

  Answered 1 year ago by Anonymous

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Q: QuestionWhere is the ac plug in connection on the tv

Asked 3 months ago by Anonymous.

• A:Answer On the back right hand side

  Answered 2 months ago by GaryOVerified Purchase

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Q: QuestionHow can I remove or favorite over the air channels from the list?

Asked 7 months ago by Osirus.

• A:Answer Highlight the app, then press and hold the center button for options

  Answered 4 months ago by AllanNVerified Purchase

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Q: QuestionWhere exactly and how many HDMI ports exist on this tv? I am using the only 1 I can locate left hand side back of tv. TV is mounted. Perhaps they are concealed and I must remove the tv from the wall to find the others? It says there are 3.Different spots?

Asked 11 months ago by HisImperialMajesty.

• A:Answer 3

  Answered 3 months ago by ElizaGVerified Purchase

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Q: QuestionI will be placing the tv on a stand. Can you tell me how many inches apart the feet are?

Asked 1 year ago by Jeff.

• A:Answer Hello JC! The feet of the Pioneer 65" Class LED 4K UHD Smart Xumo TV (PN65-751-24U) are 52.3 inches apart. Is there anything else you'd like to know about this TV or any other product? Jeth | Support. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionSo there are no open box deals on this item right now??

Asked 1 year ago by Anonymous.