Questions & Answers

Q: QuestionHow does this scanner handle dust and scratches on film?

• A:Answer The scanner uses an infrared channel to automatically remove dust and scratches from scanned images.

Q: QuestionWhat is the resolution of this scanner?

• A:Answer This scanner has a resolution of 7200 dpi.

Q: QuestionDoes this scanner work with Windows computers?

• A:Answer Yes, this scanner is compatible with both Windows and Mac computers.

Q: QuestionWhat is the dynamic range of the Plustek scanner?

• A:Answer The Plustek scanner has a dynamic range of 3.6.

Q: QuestionI have many canisters of "undeveloped" 35 mm film. Can I pull the film from the canister and run through this scanner? Or do I have to have it "developed" first?

Asked 5 years ago by Film.

• A:Answer The film must be processed (developed) before scanning.

  Answered 4 years ago by PlustekUS

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Q: QuestionHi - I don’t see any images of inserting 35mm film into the device as I do with slides. Is there a tray on some sort of holder for film?

Asked 7 months ago by imbilllove.

• A:Answer The scanner comes with a 35mm slide holder and a 35mm film holder. You can see photos of both holders on our website: https://plustek.com/us/products/film-photo-scanners/opticfilm-8200i-ai/

  Answered 7 months ago by Plustek US

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Q: QuestionWill this scanner work with my MacBook Air, bought in 2022?

Asked 8 months ago by Eric.

• A:Answer Yes this scanner will absolutely work with your MacBook Air! If you have any additional questions, you can contact us via chat at Plustek.com. Or give us a call at 714-670-7713.

  Answered 8 months ago by Plustek US

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Q: QuestionHow many slides does the tray hold and how many slides can be processed simultaneously.

Asked 1 year ago by AloftWalt.

• A:Answer You can only scan one slide at a time. The tray holds four slides.

  Answered 1 year ago by Plustek US

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Q: QuestionIn a review, the person said that the downside is that you need to run this with a CD in your computer. My computer doesn't have a slot for a CD. How would this run?

Asked 3 years ago by EllenR.

• A:Answer The software is downloadable from the SilverFast website. Plus you can get a free upgrade to SilverFast 9!

  Answered 3 years ago by Plustek US

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Q: QuestionWill this scan other film sizes?

Asked 4 years ago by Bob.

• A:Answer Yes, if the film is small enough to fit in the holder

  Answered 4 years ago by DougVerified Purchase

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Q: QuestionWill it scan a black and white 35 mm negative and turn it into a psotive?

Asked 4 years ago by sagreenwood.

• A:Answer Yes it will scan B&W negatives, but the IR scan to correct dust and scratches will not work due to the high silver content of B&W film.

  Answered 4 years ago by Admaniac

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Q: QuestionIs this powered by regular household current or batteries?

Asked 4 years ago by Ichiro.

• A:Answer Regular household current.

  Answered 4 years ago by Dakota2265

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