Questions & Answers

Q: QuestionWhat is the maximum wireless range for this headset?

• A:Answer The maximum wireless range for this headset is 10 feet.

Q: QuestionDoes this gaming headset have a built-in microphone?

• A:Answer Yes, this gaming headset has a built-in microphone.

Q: QuestionDoes this headset have environmental noise control?

• A:Answer Yes, this headset has environmental noise control.

Q: QuestionWhat is the battery life of this gaming headset?

• A:Answer The battery life of this gaming headset is 70 hours.

Q: QuestionWhat kind of charging interface does the headset use?

• A:Answer The headset uses a USB-C charging interface.

Q: QuestionIs the Razer headset sound isolating?

• A:Answer Yes, the Razer headset is sound isolating.

Q: QuestionI've heard about some issues that can happen with this headset. What is Best Buy's return policy for headphones?

Asked 2 years ago by JoeLiths.

• A:Answer Non-existant If you have an issue with it any time outside of 15 days then good luck. Best buy turned me down even though the headset literally exploded. No insurance = no help

  Answered 1 year ago by AdamP

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Q: QuestionCan this headset be paired with the Nintendo Switch in handheld mode?

Asked 2 years ago by ComputerPowerUser.

• A:Answer Yes it can through bluetooth.

  Answered 2 years ago by JJimenez

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Q: QuestionDoes the mic on this headset have a sidetone feature to be able to hear my own voice? If so, is it only through the software or can it be controlled on the headset itself?

Asked 2 years ago by Geoigie.

• A:Answer Absolutely, it actually has a power sensing function as well so if the mic isnt being called into use it stops sidetoning. The software has lots of optional customization to go with with effect as well. Highly recommend.

  Answered 2 years ago by DoctorTurbo

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Q: QuestionMy headphones are less than 2 years and the peace above the earphone cup snapped when I look at the Best Buy app it says parts and labor are covered for 2 years for these headphones am I able to swap them out at Best Buy help please or get them fixed

Asked 2 weeks ago by Anonymous.

• A:Answer if you bought the 2 year protection you can just go in and swap them out for a different pair (dont get the same ones) if you didnt you have to contact manufacturer and send them in to get repaired

  Answered 20 hours ago by Panda

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Q: QuestionI need to connect to my macbook, these will work correct?

Asked 1 year ago by AJB.

Q: QuestionIs this headset compatible with Android cell phones?

Asked 1 year ago by Tony.

Q: QuestionDoes it come with a cord to plug into controllers or is it only wireless

Asked 2 years ago by Jason.

• A:Answer It comes with cord it’s Bluetooth and has the piece that plugs into system

  Answered 2 years ago by JacobCVerified Purchase

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Q: QuestionDoes this headset have a wired option?

Asked 2 years ago by Sunny.

• A:Answer the 2023 version is fully wireless, the 2020 version of the BlackShark Pro V2 has a 3.5 MM option.

  Answered 2 years ago by InfernalKiwi

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Q: QuestionDoes this headset have a mute button?

Asked 2 years ago by Anonymous.

• A:Answer Yes it has a dedicated mute button

  Answered 1 year ago by AdamPVerified Purchase

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Q: QuestionIs it compatible with the xbox series x wirelessly?

Asked 2 years ago by IsaiahMontijo.

• A:Answer No it is not.

  Answered 2 years ago by WarrenWVerified Purchase

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Q: QuestionWould this connect well to a Samsung S21 as a secondary use case after PC?

Asked 2 years ago by Anonymous505.

• A:Answer Yes, the Bluetooth is easily connected. And it sounds amazing.

  Answered 2 years ago by AustinGVerified Purchase

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Q: QuestionCan the headset work on Xbox

Asked 2 years ago by Angelo.

• A:Answer No it is not supported on Xbox.

  Answered 2 years ago by WarrenWVerified Purchase

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Q: QuestionHow good is the mic on this on a scale of 1 to 10? Does the quality vary depending on wireless / audio jack connection?

Asked 2 years ago by Crumbs.

• A:Answer It's tinny and not that great, but better than low end headphones. Nowhere near yeti mic quality. The headphones are fantastic though, sound quality and comfort is great for the price.

  Answered 2 years ago by KryptisVerified Purchase

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