Questions & Answers

Q: QuestionI know this is a inside cam but, is the garage a safe place for this camera?

Asked 5 years ago by Money504.

• A:Answer Inside garage I would say yes.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this camera move/rotate? I wanna use a indoor camera as a puppy camera

Asked 5 years ago by seattle222.

• A:Answer The camera can be rotated and mounted from the bottom or the side by simply moving the bottom plate. However it cannot be rotated remotely it needs to be positioned manually. The angle of view is very wide and we can see an area over 20 feet wide and 50 feet long in our condo.

  Answered 5 years ago by WhisperVerified Purchase

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Q: QuestionIf I purchase a ring doorbell to add to this, will the $3 monthly fee also cover this and additional cameras?

Asked 3 years ago by kim4735.

• A:Answer Hello Kim4735, No. If you’re currently using Ring Protect Basic and want your new device covered at the same address, you can add another Basic subscription, or upgrade to Ring Protect Plus or Pro. With Ring Protect Plus or Pro, all Ring cameras and doorbells at one address are covered automatically. More details can be found on our website: https://ring.com/protect-plans Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

  Answered 3 years ago by Ring

  
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Q: QuestionCan you mute sound entirely? Cameras will only be used indoors for security.

Asked 3 years ago by AND1983.

• A:Answer Yes, there is a setting in the app to turn the sound off.

  Answered 3 years ago by Ringo

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Q: QuestionHow much is the basic subscription where I can have motion detection recorded for future review?

Asked 5 years ago by steveo71027.

• A:Answer 3 dollars a month on a monthly payment method or 30 bucks for a yearly subscription... you save 6 bucks if you go yearly. I did.

  Answered 5 years ago by BCA2812Verified Purchase

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Q: QuestionYou can talk also to someone using this device?

Asked 6 years ago by Jeff.

• A:Answer Yes, you are able to talk to someone with this camera.

  Answered 6 years ago by Anonymous

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Q: QuestionDoes this Ring - Indoor Wireless 1080p Security Camera device support Motion Warning - i.e., it sounds an audible warning when motion is detected?

Asked 2 years ago by Andrew.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - Black

• A:Answer It does notify for motion when you set it up

  Answered 2 years ago by EllieVerified Purchase

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Q: QuestionHow much does the cloud storage subscription run?

Asked 4 years ago by Safetyfirst.

• A:Answer Hello Safetyfirst, Thank you for reaching out to find more information on the Ring Protect Plan. We offer two different plans that may fit your specific needs. Our Basic plan starts at $3 a month, or $30 a year per device. This plan covers video coverage for up to 60 days. You will have access to review, download, and share within the Ring App. Additionally, we offer a Ring Protect Plus plan which covers all devices you wish to provide video coverage to, at one location. This plan is a recurring cost of $10 a month, or $100 a year. As these are subscriptions, they are not contracts, so you are free to cancel at any time. If you would like to find more information, please follow the provided link: https://ring.com/protect-plans. Please feel free to reach out to us anytime you have any other questions or concerns. Thank you, Caitlin with Ring.

  Answered 4 years ago by Ring

  
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Q: QuestionDoes it work for 5G wifi

Asked 4 years ago by Raspy.

• A:Answer Yes, this camera works perfectly with 5G wifi

  Answered 4 years ago by kathieVerified Purchase

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Q: QuestionDoes the Ring security camera need to go thru Alexa. I want it to go to my Iphone

Asked 5 years ago by gayla.

• A:Answer This camera does not need to exclusively go through Alexa. Notifications will be sent to any phone that has the Ring app downloaded and signed in to a valid account. Alexa can be configured later once the camera has been set up in the app, but isn't mandatory.

  Answered 5 years ago by DonovanVerified Purchase

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Q: QuestionHello, Is this only compatible with Iphones? Or can i set it up with Android?

Asked 5 years ago by Anonymous.

• A:Answer It's compatible with both android and iphone. If you have a Windows 10 PC, you can download an app from the windows store.

  Answered 5 years ago by emptystreets130

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Q: QuestionI have ring cameras at home, if I want to set up another camera in a different network, will the same app pick up both cameras?

Asked 3 years ago by Techdad.

• A:Answer Hello, DJdad. Great question! Yes, you may set up multiple Ring devices at the same or different locations on different wifi networks and control them all through the Ring app. Here is a support article that details managing multiple Ring devices and locations: https://support.ring.com/hc/en-us/articles/115005039983-Managing-Ring-Devices-Using-Locations. If any additional information is needed regarding your Ring Indoor Cam question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you. Alexis, with Ring.

  Answered 3 years ago by Ring

  
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Q: Questiondoes this product make any sound alert or have any siren? Thx

Asked 4 years ago by mario.

• A:Answer Hello, Great question. No, the Ring Indoor Camera does not make a noise or have a siren. The Ring Indoor Cam is a smaller next-generation security camera specifically designed to be used indoors to bolster the security around your home. The Ring Indoor Cam features 1080p full HD resolution, two-way audio, HD video recording, and a wide viewing angle. It's lightweight, compact, and has flexible mounting options. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360032442792-Indoor-Cam-Information. If you have any additional questions or concerns, we kindly ask that you reach out to our Ring Community forum to have a more hands-on experience with other users like yourself: https://community.ring.com/.  Thank you, Jamila with Ring.

  Answered 4 years ago by Ring

  
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Q: QuestionDoes this unit have an alarm?

Asked 4 years ago by Jenny.

• A:Answer I think when you have any camera pulled up on your Ring app there is alarm icon on the screen that you can push.

  Answered 4 years ago by hamiam

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Q: QuestionI know it can be shared with multiple device, as in Me, My wife, son, daughter etc. But is there just one account shared that way so that everyone as 'admin' rights or can you make 'user' accounts that only have permission to view etc, but no changes.

Asked 4 years ago by JohnC.

• A:Answer There is a Shared User option that you add seperatley for each individual that only allows them to log in and view or 2 way talk. If you want everyone in the household for example to have admin privledges then everyone has to use the same one admin account info and password.

  Answered 4 years ago by hamiam

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Q: QuestionCan it store video for review later?

Asked 4 years ago by Nash.

• A:Answer You have to have a subscription to store video. You can have 60 days of cloud storage with one. For $100 per year, ALL of your cameras are included. Also, you can download or email all of your videos to your computer for indefinite storage.

  Answered 3 years ago by Tomas

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Q: QuestionHow long is the power cord

Asked 5 years ago by Rich.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - Black

• A:Answer Power cord is about 7 feet

  Answered 5 years ago by SpotlightsVerified Purchase

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Q: QuestionDoes this device simply plug-in or does it need to be wired?

Asked 5 years ago by Lori.

• A:Answer This device is plug in only and DOES NOT have a battery like its Stick Up Cam counterpart. It plugs in with a standard wall plug, which is included in the box.

  Answered 5 years ago by DonovanVerified Purchase

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Q: QuestionIs the live stream available as continuous (all day)? Is there an app compatible with iPhone 11 Pro Max?

Asked 5 years ago by Livestream.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - Black

• A:Answer I set mine up that it goes live feed only when there is motion. Works perfectly on my iPhone 12 Pro Max.

  Answered 4 years ago by JakeVerified Purchase

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