Questions & Answers

Q: Questiondoes it work on a 230v power?

Asked 3 years ago by kevo.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer I wouldn’t know about it. I only have the traditional one 10 outlets

  Answered 3 years ago by Kenny

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Q: Questiononce a camera is activated by motion how long does the camera record before shutting off recording mode?

Asked 3 years ago by geeze.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer Hi geeze. Great question! Yes, you can specify how long your Ring Indoor Security Camera will record if there’s a motion event that you don’t respond to. The Ring Indoor Security Camera has an adjustable recording length from 50 seconds to 120 seconds. This article will explain the various options you have for recording lengths and answer some commonly asked questions: https://support.ring.com/hc/en-us/articles/360049667572-Adjust-the-Video-Recording-Length-for-Wired-Devices. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best. Nicole from Ring.

  Answered 3 years ago by Ring

  
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Q: QuestionHow many phones can be connected to one camera for multiple office people to see who’s entering the building?

Asked 3 years ago by Connection.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer I have not reached the limit yet but many can be added.

  Answered 3 years ago by NYHomeOwnerVerified Purchase

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Q: QuestionCan you use in a dark room to monitor sleeping baby or toddler?

Asked 3 years ago by Mom.

• A:Answer Yes. There is a night mode.

  Answered 3 years ago by BPlusVerified Purchase

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Q: QuestionIf you can’t get good cell service inside where you work can you change from your home Wi-Fi to your works Wi-Fi?

Asked 3 years ago by Curious.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer For cell viewing?.. yes it doesnt matter whether the cell provider is wifi or data, viewing is the same. Moving the camera itself to a different wifi area will need a wifi reconfiguring.

  Answered 3 years ago by MIKEYDKNIGHTVerified Purchase

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Q: QuestionIs this camera also compatible with Alexia?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer Yes, Alexa will notify you when there is motion detected, that's the way I have it configured, you can always turn that off.

  Answered 3 years ago by Techdad

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Q: QuestionDo you have a Indoor Camera that rund by Batteries like the Ring Cam

Asked 3 years ago by Anonymous.

• A:Answer I believe the wireless cams are indoor or outdoor applicable... i have one in, one out, and both operate flawlessly.

  Answered 3 years ago by MIKEYDKNIGHT

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Q: QuestionCan this camera be used with 5g network?

Asked 3 years ago by Catching11.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer Hello Catching11, When away from home, you can use the Ring app on wifi or while using cellular data(4G & 5G). The Ring app is compatible with smartphones using the following operating systems: iOS 12 or above Android 6.0 or above Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

  Answered 3 years ago by Ring

  
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Q: QuestionWhat is the range of WIFI ? I am 110' from my house...using in barn to monitor horses.

Asked 3 years ago by Sommerreins.

• A:Answer Mine is about 100' and it's inside a metal shop and working great. My router is in the house too so the signal is traveling over 100' and through two walls. One a metal wall.

  Answered 3 years ago by Awesome

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Q: QuestionHow can I connect device to wifi provided by apartment complex?

Asked 3 years ago by Jmu.

• A:Answer By the app when setting up.

  Answered 3 years ago by Aaryan1078Verified Purchase

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Q: Questioncan you have multiple cameras set up indoors (separate rooms), while using only one app?

Asked 3 years ago by januarytwin.

• A:Answer I have several cameras - both inside and out - and use one app. I had to upgrade my router and my internet in order for things to work correctly but I assume it was the two doorbells that caused my issues.

  Answered 3 years ago by GfromIowaVerified Purchase

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Q: QuestionCan you use the indoor security camera, without any other ring devices, with no monthly fee?

Asked 3 years ago by Curious1.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer Yes u can use it with the ring app and monitor but without a subscription fee u wont be able to save the recording so it will be now or never. Which means u can still go live with the cam and monitor and when there is a motion u can still open live and watch with no recordings on cloud !

  Answered 3 years ago by FaridVerified Purchase

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Q: QuestionCan this be mounted on the wall?

Asked 3 years ago by Anonymous.

• A:Answer Hello, Great question! Yes, the Ring Indoor Camera can be installed on a wall. The Ring Indoor Camera can be mounted anywhere indoors. It can sit on its own stand or be mounted to a wall or ceiling. For information on installing the Ring Indoor Camera, visit our support center: https://support.ring.com/hc/en-us/articles/360033567691-Ring-Indoor-Cam-Installation-Guide-. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your installation concerns. All the Best, Nicole with Ring

  Answered 3 years ago by Ring

  
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Q: QuestionCAN I DOWNLOAD THE APP JUST TO MY PHONE, DO I NEED A LAPTOP?

Asked 3 years ago by TESSIE.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer I have the app on my iPhone only and it works solid.

  Answered 3 years ago by JoeBVerified Purchase

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Q: QuestionCan this camera be used with android cell phone

Asked 3 years ago by Anonymous.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer Yes!

  Answered 3 years ago by TrophyVerified Purchase

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Q: Questionhow many people can view at a time

Asked 3 years ago by VegasRaiders.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer You can put the app on at least two phones.

  Answered 3 years ago by Elliot

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Q: QuestionCan I see the real time activity on my iPhone?

Asked 3 years ago by Nikki.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - White

• A:Answer Yes

  Answered 3 years ago by jfd1

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Q: QuestionHow many cellphones can I hook at the camera

Asked 3 years ago by LDC.

• A:Answer How ever many you want.

  Answered 3 years ago by Inkman72Verified Purchase

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Q: QuestionIs there a way to shut off the small red light on the front of this camera? Could I put electrical tape over it or would that damage the camera?

Asked 3 years ago by motor.

• A:Answer No

  Answered 3 years ago by HKhipsterVerified Purchase

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