Questions & Answers

Q: QuestionIs it possible to get alerts when the camera detects movement?

• A:Answer Yes, you can get real-time alerts when the camera detects movement.

Q: QuestionDoes this camera work with Alexa?

• A:Answer Yes, this camera works with Alexa for audio announcements.

Q: QuestionDoes this security camera require a subscription?

• A:Answer No, a subscription is optional for this security camera.

Q: QuestionDoes this camera have a siren?

• A:Answer Yes, this camera has a siren that can be activated from the app.

Q: QuestionWhat is the video resolution of this camera?

• A:Answer The video resolution of this camera is Full HD (1080p).

Q: QuestionCan I get alerts from this camera?

• A:Answer Yes, you will get real-time alerts when the camera detects movement.

Q: QuestionDoes this camera have a night vision capability?

• A:Answer Yes, this camera has night vision.

Q: QuestionCan I turn off the camera and microphone for privacy?

• A:Answer Yes, you can turn off your camera and mic with the manual Privacy Cover.

Q: QuestionDoes this indoor camera have a siren?

• A:Answer Yes, you can sound off your powerful siren from the Ring App.

Q: QuestionCan I speak to someone through this camera?

• A:Answer Yes, you can speak to people on camera using the Two-Way Talk feature.

Q: QuestionWhat is the video resolution of this camera?

• A:Answer The video resolution of this camera is 1080p HD.

Q: QuestionCan I turn off the camera for privacy?

• A:Answer Yes, you can turn off the camera and mic with the manual Privacy Cover.

Q: QuestionCan I communicate through this indoor camera?

• A:Answer Yes, you can speak in real time with Two-Way Talk and Live View.

Q: QuestionDid this camera have a 360 view coverage area?

Asked 2 years ago by Dorima.

• A:Answer No Shows front an some on each side. Nothing in the rear.... still worth it. They do have cameras with 360 degrees video.

  Answered 2 years ago by DeniseMVerified Purchase

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Q: QuestionDoes the privacy cover open and close automatically or do you need to physically open the cover?

Asked 2 years ago by Mark.

• A:Answer You have to manually slide the cover either left or right. For privacy, you can slide the cover on front to cover the camera. It does not open or close automatically. Hope this helps.

  Answered 2 years ago by LibanVerified Purchase

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Q: QuestionCan this camera alert me when somebody/ car is in my driveway by putting the camera on the. Windowsill

Asked 2 years ago by D.

• A:Answer Yes, I have mine setting on my windowsill pointed toward the driveway and the road in front of my house. It works fine.

  Answered 2 years ago by GaryMVerified Purchase

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Q: QuestionHow many Mobile devices can I connect to the ring camera?

Asked 2 years ago by Jr909.

• A:Answer Hi Jr909. Good question. You can log into as many mobile devices as you would like with your Ring owner account, or you can grant access to shared users. A shared user cannot change system settings or account information but can view cameras and view and share videos. Access to particular cameras can be granted or denied by the owner. If you have a Ring Alarm system, the shared user can also arm and disarm the Ring Alarm system and unlock any lock they've been given access to by the owner. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionDoes it have night vision? Or a light on the camera itself to illuminate the area for better viewing?

Asked 2 years ago by Crunch.

• A:Answer This camera does have night vision. The photo is inside my garage with lights off. There is some ambient light that comes through garage door windows that makes the video better. There is no light on this model.

  Answered 2 years ago by CoycoxVerified Purchase

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Q: QuestionWhat is the monthly fee for one camera?

Asked 2 years ago by jim.

• A:Answer Hi jim. Good question. Ring Protect plans start at $3.99 per month, per device. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, alarm, and Car Cam. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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