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Questions & Answers

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  • QuestionWhat power do you need for ring doorbell

    Asked by Bubb.

    • Answer Hi Bubb. Thank you for reaching out to us with your question. The Ring Wired Doorbell Plus (2nd Gen) requires a standard doorbell system, Ring plug-in adapter (not included), or Ring hardwired transformer (not included), with 16 or 24VAC, 10 to 40VA (with 30 to 40VA recommended for optimal performance), 50/60Hz or 24VDC 12W. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Question1) Why is a premium subscription required for the Ring-Wired Doorbell Plus (2 Gen)? 2) What does the premium subscription cost and is it an annual subscription?

    Asked by lig77.

    • Answer Hi lig77, Thank you for reaching out to us with your question. Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them. We have listed the pricing for the optional Ring Home Plans here: The Ring Home Basic Plan includes video recording for one Ring doorbell or home camera, person and package alerts, video preview alerts, and 10% off select Ring website purchases. The cost of the Ring Home Basic Plan is $4.99/month or $49.99/year. The Ring Home Standard Plan covers all home devices at one location, includes everything in the Ring Home Basic Plan, doorbell calls, extended live view, alarm cellular backup, and more. The cost of the Ring Home Standard Plan is $9.99/month or $99.99/year. The Ring Home Premium Plan covers all home devices at one location, includes everything in the Ring Home Standard Plan, smart video search, 24/7 recording, SOS emergency response, and more. The cost of the Ring Home Premium Plan is $19.99/month or $199.99/year. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring