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Questions & Answers

Your price for this item is $349.99
The comparable value price is $459.99
Page Showing 1-20 of 59 questions
  • QuestionAre there preset programs available on this microwave?

    • Answer Yes, there are six preset programs available on this microwave.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a timer?

    • Answer Yes, this microwave has a timer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the interior of this microwave easy to clean?

    • Answer Yes, the ceramic enamel interior is scratch resistant and easy to clean.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a sensor cook feature?

    • Answer Yes, this microwave has a sensor cook feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this microwave with my voice?

    • Answer Yes, you can control this microwave using voice control with Samsung Bixby, Amazon Alexa, or Google Assistant.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum airflow capacity of the vent?

    • Answer The maximum airflow capacity of the vent is 400 cubic feet per minute.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a child lock?

    • Answer Yes, this microwave has a child lock feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the door open

    Asked by Anonymous.

    • Answer It pulls open from the right side.

      Answered by ChrisK

  • QuestionCan this microwave be installed on top of a gas range and/or electric range??

    Asked by AR.

    • Answer Yes

      Answered by Anonymous

  • QuestionDoes this microwave has exhaust vent

    Asked by Hima.

    • Answer Hi Hima, Yes, this Samsung over-the-range microwave model is compatible with an outside top or back exhaust. The microwave model however does not include the duct/exhaust pipes/pieces, they are purchased separately. Leo

      Answered by Samsung

  • QuestionDoes the outside controls light up hard to see

    Asked by Anonymous.

    • Answer Greetings! No, the control panel of this Samsung microwave model does not light up. The only backlit in the control panel area is the LED display where you see the clock. Leo

      Answered by Samsung

  • Questionhow to set the clock on microwave

    Asked by millie.

    • Answer Press and hold the “Clock(3 sec)” button for three seconds and it will beep. Press the numbers for the time and then press “OK”. Then press the “Clock(3 sec)” button again to change to AM or PM then press “OK”.

      Answered by BigV77

  • QuestionWill the holes for the top mounting screws be in the same place as a previous microwave that had a width of 29 9/10 inches(vs 29 7/8 inches with this unit)?

    Asked by Josh.

    • Answer It did not our.

      Answered by KeithB

  • QuestionIn what country is this microwave oven made?

    Asked by Barry.

    • Answer Malaysia

      Answered by JaredB

  • QuestionHow do u turn off the lock off of the microwave

    Asked by Jasmin.

    • Answer Hi Jasmin, You can disable the Child Lock by touching the Child Lock button for 3 seconds. You can check the link below and see page 14 (Child Lock) for reference. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf Have a great day, -Ernest-

      Answered by Samsung

  • QuestionI can't see how to change the power level. What am I missing? Thanks.

    Asked by LAWoman.

    • Answer Put the cooking time in, press ok, put in power level (5 would be 50% power) then press start.

      Answered by DebbieC

  • QuestionHow do you set and operate at 50% power?

    Asked by Puckejr.

    • Answer Hello there, We’re glad to receive your inquiry. Let’s get you the details you need. To set and operate your microwave’s power at 50% power, you must manually enter the cooking time and then adjust the power level using the number pad. For reference, turn to page 19 of the user manual under “Power levels”: https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf Have a great day. -John

      Answered by Samsung

  • QuestionDoes the Turntable turn off?

    Asked by Rachel.

    • Answer Hello Rachel, Yes, the turntable on this microwave model can be turned off. On page 14 of the user manual, a dedicated "Turntable (On/Off)" option is indicated in the system settings, which can be accessed and controlled from the control panel. Have a great day. -John

      Answered by Samsung

  • Questionhow turn on this microwave?

    Asked by farshad.

    • Answer there is a start feature on it.

      Answered by MartaH

  • QuestionJust installed mine but I'm trying to start it and a message keeps on coming out "Door" and light is on, is there something I'm doing wrong door is closed please help

    Asked by Jorge.

    • Answer Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link for troubleshooting steps for the issue of your microwave; kindly click the embedded words. Lights comes on after closing the door. https://www.samsung.com/us/support/troubleshoot/TSG10007188/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151258013) to help our team pull up your information when you message us. Thank you. -Ricardo

      Answered by Samsung