A:AnswerThanks for the follow up! The RF24FSEDBSR is Samsung's largest capacity counter depth French Door available, though the RSG257 counter depth side by side model can fit a bit more (24.1 cubic feet vs. 23.5 cu ft for the new French Door model). Released this month (May 2013), the RF24FSEDBSR is the only new counter depth-size model, though several other full size models have launched recently, as well. The finish is real stainless steel, which is considered a premium finish, and will be consistent with Samsung's full line-up of stainless steel appliances.
The large capacity of this and other Samsung fridges is attributable, in part, to the thin wall construction and special insulation that was introduced with the RFG297 several years ago. Other than the features you mentioned and the counter depth size, the biggest difference between the RF24FSEDBSR and the RFG297HDRS is the middle Flex Zone Drawer, making the former a "4-Door" model compared to the "3-Door" design of the latter. Neither of these models has the Dual Ice feature, though the newer model does have the upgraded Ice Master ice maker which can produce up to 10 lbs of ice per day.
The Cool Select Pantry is a feature in the RFG297HDRS and several other 3-Door French Door models. This independently-controlled drawer within the fridge compartment has 3 settings: Deli, Fresh and Chilled. The Flex Zone Drawer in the 4-Door model has 4 settings (Meat/Fish mode, Cold Drinks, Deli/Snack or Wine/Party Dishes), and can be accessed without having to open the fridge conserving energy and making it convenient for both adults and kids.
I hope this answers all your questions. We appreciate your consideration!
Ms. Samsung
A:AnswerThe middle drawer has 4 settings to choose from:
42 degrees - Wine Party
37 degrees - Deli Snacks
33 degrees - Cold Drinks
29 degrees - Meat Fish
We keep the temp at 37 degrees and store all of our cheese, sandwich meats and snacks in it. It is wonderful for our kids. There are 2 vegetable/fruit bins in the main compartment of the refrigerator with humidity bar settings on them. I also have the Rubbermaid vegetable keeper containers to keep things fresher longer. I hope this helps.
A:AnswerThanks for the question. The letters after the "/" in the model number of Samsung appliances are part of the model code used for internal purposes, and doesn't indicate a difference in features or specifications. It's common for the "/AA", for example, to be left off the end of the model number in most cases.
- Ms. Samsung
A:AnswerThanks for the question. The interior of the RF24FSEDBSR counter depth 4-Door French Door refrigerator is 33" wide (wall-to-wall) by 16-1/4" deep (rear wall to front of shelf). The Flex Zone Drawer interior measures 28" wide by 14" deep. I hope you find these dimensions to be sufficient for storing your veggie trays and pizza boxes!
We appreciate your interest in Samsung!
Ms. Samsung
A:AnswerThanks for the question. There seems to be some misunderstanding. While the counter depth RF24FSEDBSR does not have the ability to dispense sparkling water, it does have a through-the-door ice and water dispenser that provides filtered still water. There are a number of photos of the RF24FSEDBSR (SKU #8391062) on this website, as well as on Samsung's site.
At this point in time, the only model that has the ability to dispense sparkling water (in addition to ice and filtered still water) is the full-depth RF31FMESBSR (SKU #8391105). I've included links to both of these models, which I hope helps to clear up the confusion.
We appreciate your interest!
Ms. Samsung
A:AnswerYes! I removed them and it has improved the drawer space immensely! 1. Empty contents of the drawer. 2. Open the drawer and lift up on each side to take out the white plastic insert - the “guts” of the drawer. 3. Set it upside down on a flat surface and you will see that the border around the top (which is now on the bottom as it is upside down) is clipped on. It needs to be removed so that you can pull out the annoying rods. So, I used several flat head screw drivers and very very carefully kept going around as there are many clips - carefully pry them until you can get that border piece separated. Once separates, place the top border piece aside and now you need a Phillips screw driver to unscrew the bolt in each corner that has the plastic track that the rods run on. Unscrew them, lift the track up and jimmy the rod pieces out. Replace the plastic track that goes all around and rescrew. Now get that top trim piece back and carefully coax it over the drawer again. ...you just have to be super careful with unclipping and reclipping the top trim of the drawer, so don’t rush it and use several flat head screw drivers. Very doable with some patience and very worth it.it might help if you let the drawer come to room temp as the plastic will be more malleable. I just loaded my stuff back into the drawer and it is way way better!!! Sorry, I don’t take any pics as I was doing it, I didn’t know of it would work, but when you pull the white bucket of the drawer out and turn it upside down I think it will make sense. Worth the effort.
A:AnswerYes, the model number is RF23HSESBSR/AA
36" Wide, 23 cu. ft. Counter-Depth French Door Refrigerator with Sparkling Water Dispenser (Stainless Steel)
A:AnswerTo remove the ice bin from the RF24FSEDBSR, press the button on the upper right side of the ice maker while lifting the bin up from the front edge then pull it out toward you. An illustration can be found at the bottom of page 21 in the User Manual.
Thanks for the question,
Ms. Samsung
A:AnswerThanks for your interest in the RF24FSEDBSR. This model is available only in real stainless steel. Counter depth Samsung models that are available in black include the 23 cubic foot 3-Door French Door RF23HCEDBBC and the 22 cubic foot RS22HDHPNBC Side by Side. There are also a number of full depth models available in black, including the 31 cubic foot RF31FMEDBCC 4-Door model.
- Ms. Samsung
A:AnswerHi there Moll4! We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. Thank you for being a Samsung customer ^Lena
A:AnswerI'd like to help with this. The following link discusses how to prevent frost in your ice maker. The same things that cause this can also cause ice to be wet or slushy. - https://bit.ly/2RRIH3W ^Jecca
