Questions & Answers

Q: QuestionIs this Samsung refrigerator ADA compliant?

• A:Answer Yes, this refrigerator is ADA compliant, featuring easy-to-reach controls.

Q: QuestionDoes this refrigerator come with a warranty?

• A:Answer Yes, this refrigerator comes with a 10-year warranty on parts and a 5-year warranty on labor for the digital inverter compressor.

Q: QuestionWhat is the purpose of the Metal Cooling feature?

• A:Answer The Metal Cooling feature helps maintain a consistent temperature throughout the refrigerator by locking in cold and sealing in freshness.

Q: QuestionCan I monitor the energy usage of this refrigerator?

• A:Answer Yes, you can monitor and manage the refrigerator's power usage with the SmartThings app on your smartphone.

Q: QuestionDoes this refrigerator have an external water dispenser?

• A:Answer Yes, this refrigerator has an external water dispenser for easy access to chilled, filtered water.

Q: QuestionWhat is the total capacity of this refrigerator?

• A:Answer The total capacity of this refrigerator is 25.5 cubic feet.

Q: QuestionIs there an option to turn off icemaker in freezer and use that space as storage? Also, can I access the icemaker storage in the refrigerator?

Asked 2 years ago by Justme.

• A:Answer Yes there is an option. The product's manual can be found on this product page by selecting "From the Manufacturer", then scrolling down to the bottom of that page that appears. Based on the pdf file on page 43, you can select the Ice Maker / Filter Reset * button inside the fridge and depending on the model Type, below are the instructions. Type A model The ice maker has 3 indicators to indicate its operating status. • first indicator : You can start or stop the fridge part ice maker. • second indicator: You can start or stop making cubed ice. • third indicator: You can start or stop making ice bites. Type B, C model The ice maker has 2 indicators to indicate its operating status. • first indicator: You can start or stop making cubed ice. • second indicator: You can start or stop making ice bites.

  Answered 1 year ago by rphoenix

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWe have a narrow kitchen entry (about 29.5 inches.) Can all of the doors (including the freezer door) be removed for delivery and attached during installation?

Asked 1 year ago by Claremont.

• A:Answer Yes it will definitely fit

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the counter depth for this model SKU 6546223 RF27CG5400SRAA 30" or 36"?

Asked 1 year ago by Michael.

• A:Answer Hi Michael, No, if what you mean is the depth of the refrigerator. The depth of the fridge with hinges, handles, and doors is 31 3/4". If without hinges and doors, it is 25". And if it has a hinge and door and no handle, it is 30 1 /4". You may refer to the "Product Dimensions & Weight" section and the "Dimension" section on page 2 of the spec sheet for reference. Spec sheet https://image-us.samsung.com/SamsungUS/home/pdf/08062024/2023_RF27CG5400_CD_V7.pdf Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the dimensions for the external water/ice area? I have a large 40oz mug I need to fill.

Asked 1 day ago by Okie733.

Q: QuestionIs this Samsung refrigerator noisy

Asked 4 days ago by Barbieadm.

• A:Answer Greetings, No, this refrigerator is designed to not have much noise, however, there are normal noises that the refrigerator makes. Below is a link to learn more about usual refrigerator noises. Understand the noises coming from your Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001032/?msockid=08e6a45904c26b1f3477b061055f6aec Have a great day! -Ricardo

  Answered 3 days ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this in my garage in Florida?

Asked 1 week ago by RoseB.

• A:Answer Greetings, Yes, it can be used anywhere; you just need to see a certified technician to check voltage, frequency, plug type, and service support before using the appliance in your area. Have a great day! -Ricardo

  Answered 5 days ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this refrigerator come in white?

Asked 2 weeks ago by Babs1952.

• A:Answer Greetings, No, this fridge model is not available in white; it only comes in stainless steel. Have a great day. -John

  Answered 2 weeks ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat type of compressor is used?

Asked 2 weeks ago by Babs1952.

• A:Answer Greetings, This refrigerator uses a digital inverter compressor. Thank you and have a great day! -Ricardo

  Answered 2 weeks ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long does it take for the ice trays to fill up

Asked 3 months ago by sam.

• A:Answer Hi Sam, The ice maker can make a tray of ice in 85 minutes. ^Rodel

  Answered 3 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this refrigerator fit a 36" wide space? I have a wall on the right side with a depth of 30" and a counter on the left side. Not a problem if it sticks out beyond the 30" wall depth. Will opening the doors on the refrigerator be a problem?

Asked 4 months ago by Linda.

• A:Answer Hi Linda, Yes, the fridge will fit into a 36" wide space; however, since an additional 12 6/8 inches is required on each side for the doors to open fully, the doors opening would be limited. ^Rodel

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the dimensions of the water dispenser space?

Asked 9 months ago by Anonymous.

Q: QuestionWhen the door is open on either side how much more then the width of the fridge does it go out? I have a 36 inch space

Asked 9 months ago by Stephanie.

• A:Answer Hi Stephanie, We are glad to answer your question about this Samsung refrigerator model. I have listed below the additional distances when the door is open below: a. Width of the refrigerator with the doors closed: 35.75 inches. b. Distance between the side of the refrigerator and door handle when opened 90 degrees (single door opened): 4.25 inches. c. Distance between the side of the refrigerator and the side of the door when opened 90 degrees (single door opened): 1.87 inches. d. Distance between the side of the refrigerator and the tip of the door when fully open (single door opened): 12.75 inches. Leo

  Answered 9 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I change freezer temperature.Its too cold?

Asked 10 months ago by Gram.

• A:Answer Hi Gram, Please check page 43 of the user manual for steps on how to change the freezer temperature. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf ^Rodel

  Answered 10 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question