Questions & Answers

Q: QuestionHow many wash cycles does this washer have?

• A:Answer This washer has eight preset washing cycles.

Q: QuestionDoes this washing machine have a child lock?

• A:Answer Yes, this washing machine has a child lock feature.

Q: QuestionDoes this washer have a soft close lid?

• A:Answer Yes, this washer features a premium soft-close lid.

Q: QuestionCan I troubleshoot this washer from my smartphone?

• A:Answer Yes, you can easily troubleshoot from your smartphone using Smart Care.

Q: QuestionAre there different temperature settings available on this machine?

• A:Answer Yes, there are five temperature levels available on this machine.

Q: QuestionIs there a way to keep the washer tub fresh?

• A:Answer Yes, you can keep the washer tub fresh and clean with the self clean option.

Q: QuestionMore of a question for Samsung.Have you put in Parts under agitator that dont rust anymore.And Front loader Spider brackets that just disintegrate behind drum.You-tube videos show of this w/customers fixing themselves.This is One reason I'm hesitant buyin

Asked 4 years ago by Kevin.

• A:Answer I've seen Samsung answer a few questions but they skip this one right by that should tell you the answer. Go on YouTube and check out the videos. Samsung I would suggest not skimping on these parts when they start rusting that gets into your clothes also the spider bracket disintegrating when I saw it on YouTube was unreal everything looks pretty but behind the scenes it's not.

  Answered 4 years ago by Kevin

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Q: QuestionThe Best Buy web page on this washing machine says High Eff. / low water. Is this really a washing machine with impeller machinery and gimmick agitator?

Asked 4 years ago by Rexx.

• A:Answer Thanks so much for asking, Rexx! Many users prefer the use of an agitator in their washer instead of the impeller technology. Because of this, we now offer models such as this one that have a standard agitator. These washers still use our High Efficiency technology, and therefore will still require the use of HE detergent. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you fit a comforter in this size machine to wash? also is the detergent dispenser on top or in the inside? Thank You

Asked 4 years ago by LuLu.

• A:Answer Yes. You can fit a single comforter inside and the soap dispenser is inside as well. Make sure you load the soap, clorox and fabric softener before you set the wash cycle because the lid locks you out.

  Answered 4 years ago by GrizzlyVerified Purchase

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Q: QuestionDoes this washer allow for a soak cycle? Meaning in older washing machines you used to be able to leave the lid open and the basin would fill but not spin or “wash” until the lid was closed again.

Asked 4 years ago by Sage.

• A:Answer Thanks so much for asking, Sage! On this model washer, you can press the "Start/Pause" button to pause the cycle and allow the clothes to soak. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDo this washer allow you to add more water?

Asked 4 years ago by Tammy.

• A:Answer I'm so glad you asked, Tammy! This model does feature a "Water Level" option on the control panel. This feature allows you to select from "extra high", "high", "mid", and "low" water levels for each cycle. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionis the drain hose included? the specs say no but the usual manual says the drain hose is included and only needs fill hoses

Asked 4 years ago by anaa.

• A:Answer I bought the Samsung WA44A3405AV and yes the drain hose did come with the washer. BUT no water hoses.

  Answered 4 years ago by JeffWVerified Purchase

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Q: QuestionAre you able to use powder detergent with this washer ?

Asked 4 years ago by NRIOS.

• A:Answer Hi NRIOS! For the best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.) WARNING For best results, use HE detergents only. Do not use regular detergent, organic detergent, natural detergent, or HE detergents with natural ingredients (such as vinegar, baking soda). ^Nic

  Answered 4 years ago by Samsung

  
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Q: QuestionDO I NEED TO PURCHASE AN INSTALLATION KIT WITH THIS WASHER OR DOES EVERYTHING COME WITH IT?

Asked 4 years ago by JUNE.

• A:Answer You need to buy the installation kit as well. I think it was about $29.99 for the kit when I bought mine.

  Answered 4 years ago by LexiVerified Purchase

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Q: QuestionDoes Model WA44A3205 allow you to choose your own water level after you have chosen the cycle on the cycle selector. The operations manual says you can then choose the temperature and number of rinses, but does not mention the water level.

Asked 3 years ago by Mamma.

• A:Answer Yes. I do it all the time.

  Answered 3 years ago by RayBVerified Purchase

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Q: QuestionWhat is the height of this washer with the lid open, please? Thanks!

Asked 4 years ago by Kim.

• A:Answer 58 inches with top open

  Answered 4 years ago by Bill

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Q: QuestionDoes this washing machine fit a cal king comforter in it? Does it wash clothes good?

Asked 4 years ago by MissGemini78.

• A:Answer It woks great but I wouldn’t try a comforter that size. I don’t think it would clean it well due to space constraints.

  Answered 4 years ago by Tuffgong28Verified Purchase

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Q: QuestionJust purchased this wash machine and the spin cycle doesn't seem like it goes to 700rpms. Has anyone else noticed this? On a couple of loads of laundry, we have had to run the spin/drain cycle only after the normal cycle had ended.

Asked 4 years ago by Pickleball73.

This question was asked about the related product: Samsung - 4.4 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Active WaterJet - White

• A:Answer Hi! We just purchased this particular model after a HORRID experience with a Maytag (coincidentally that one was only 93 days old and apparently had a bad motor, I couldn't believe it - after 93 days, it just stopped spinning ANY water out. The Warranty process was even worse, that's actually what led us to Samsung) and have only had it about 2-3 weeks, but so far its worked like a DREAM! It spins the clothes so well that its cut my drying time down almost in half! From everything I researched, experienced first-hand, and read up on this particular model (and after the Maytag fiasco, there was a LOT of reviews research, in particular) that is not normal and should be brought to the attention of Warranty immediately! Either via Samsung or the company you purchased it through. I'm so sorry you're having that trouble, it can be terribly frustrating! I hope you get a satisfactory resolution soon!

  Answered 4 years ago by CoolWife

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Q: QuestionWhen selecting the a Deep Fill water level, does the water fill prior to the wash cycle agitator start or like most washers does it add a little water, begin to agitate and then fill to the level asked for a little at a time. Hoping for the former....

Asked 4 years ago by DeepFill.

This question was asked about the related product: Samsung - 4.4 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Active WaterJet - White

• A:Answer Yes, it fills up and then starts agitating.

  Answered 4 years ago by BlakesterVerified Purchase

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