A:Answer Hi Ariel,
I can understand how that would feel like a waste, both in terms of your time and resources. Let us help you with your washing machine.
The minimum recommended load weight for your washing machine is 3 pounds. I have shared a Samsung link below to help with providing information about load weight.
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
In addition, if your washing machine provides a code, please visit the link shared below. There are three scenarios to choose from, select the most appropriate scenario for your situation.
Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshoot/TSG10000997
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147963669 to help our team pull up your information.
Leo
