Questions & Answers

Q: QuestionWhat is the size of the box that this 65" comes in. Asking for reasons of picking it up at the store. Thanks in advance.

Asked 2 years ago by Dave.

• A:Answer Don't know the size but it fits very well in the back of a KIA Sorento. Hooe this helps.

  Answered 2 years ago by MargieVerified Purchase

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Q: QuestionHow much does the 65" Class S95B OLED weigh?

Asked 2 years ago by Drey222.

• A:Answer Drey222 - The 65" S95B weighs 57.3lbs with the stand attached, 47.8lbs without, and 75lbs in its shipping box. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionOnce I turn off the TV, I hear a slight buzz/hum sound coming from it; very faint, but you can hear it when you get close. I've read that this "just happens" with OLED's, but also read it could be "dirty power" (Q7C doesn't buzz). Anyone hear this too?

Asked 2 years ago by Pauly.

• A:Answer I purchased same TV and it was buzzing loud enough to hear from 10' away. Only buzzed when power off. Buzzed pretty consistently. Tapping the back cover where power cord plugged in changed buzz frequency. Called Samsung and they placed service order. Repair folks came out and swapped the power board (big board with lots of components) in 10 minutes. No more loud buzz, but if you are a couple of inches from back of TV there is a very slight buzz which repair folks say is not unusual. Repair folks said they've seen a few of these with bad power board. They couldn't say if the original power board had a potential failure / shorter life if it hadn't of been swapped. Love the OLED. The picture may be too good as it shows ever blemish and wrinkle, but colors are vivid and images crisp.

  Answered 2 years ago by Satisfied

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Q: QuestionWhat is the distance in inches from the front of the screen of the 65S95B TV to the front of its stand?

Asked 2 years ago by Ajacket.

• A:Answer It’s slightly more than 4 inches, perhaps 4 1/8”

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI was specifically asking the question about the SB90 if that lost the TV speakers if you plug in a sound bar ? Supposedly part of the atmos surround sound system is to include the TV with the bar they show a picture of all the sound Radiating from both.

Asked 3 years ago by TRUEQ.

• A:Answer I have the Q990B which is supposed to work directly with this TV but let me tell you. Half the time the function doesn't work or has issues plus if you connect a Blu-ray player or console it will not work. That function only works, when it works, while using the TV.

  Answered 3 years ago by ZtxeternalVerified Purchase

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Q: QuestionDoes the remote control have a sleep timer - this is very important to me.

Asked 3 years ago by Lindah.

• A:Answer It says it has on in the instructions. I don’t use it myself. .

  Answered 3 years ago by CrapcustomerserviceVerified Purchase

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Q: QuestionDoes this TV have a gloss or matte finish?

Asked 3 years ago by Mal.

• A:Answer It is Gloss. If you are planning to use it in a room with a lot of windows or light, and watch it at angles to that source, it will be a bit difficult to see. I installed blackout curtains in my living room for days where this is the case. Great picture and the screen is so bright, you don't really notice the gloss.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the best flat mount to attach the 65" S95B flush against the wall?

Asked 3 years ago by Anonymous.

• A:Answer Unfortunately, it’s the $300 Sanus wall mount. It’s the easiest one to move the tv around after the TV is mounted. The S95B is thin and when you have to move it around, you want to apply as little force as possible. All other mounts require you to use a lot of force when you shift the TV on the mount. The Sanus one requires the least amount of force and can move the TV to almost any angle.

  Answered 3 years ago by FirstAidVerified Purchase

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Q: QuestionWill the S95B have Imax Enhanced, So you can see full picture on certain Disney Streaming Imax Enhanced Marvel movies?

Asked 3 years ago by Brb.

• A:Answer Brb - When streaming Disney+ content, make sure you've selected the 'IMAX Enhanced' version from the movie listings. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionWhen can we prorder from Best Buy? I see you can pre order from Samsung and other vendors.?

Asked 3 years ago by Anonymous.

• A:Answer Hi there - Best Buy and Samsung are working together to make the S95B available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionWhy does my Samsung S95B keep losing my Apple Airpod's Bluetooth connection. I have tried multiple pairs and even another brand. I can't get a constant and clear connection.

Asked 1 week ago by NoRestart.

Q: QuestionDoes this unit have Q-Symphony capabilities?

Asked 1 month ago by HarborO.

Q: QuestionWhy won’t Hulu app load?

Asked 9 months ago by Anonymous.

Q: QuestionQN65S95BAFXZA Serial number location for the above model number

Asked 10 months ago by Hal.

Q: QuestionWhat does it mean when there is a permanent pink and green splotch in the bottom left side of the screen?

Asked 1 year ago by Karnen.

Q: QuestionI want to purchase an Open box tv but it says not available for delivery WHY if I'm willing to pay for it

Asked 2 years ago by RayRay.

• A:Answer Ir doesn’t come in a box so they could not ship it safely

  Answered 2 years ago by BraxtonGVerified Purchase

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Q: QuestionDoes this TV have a ATSC 3.0 tuner?

Asked 2 years ago by Bob.

• A:Answer Yes

  Answered 2 years ago by RonaldvVerified Purchase

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Q: QuestionThe detail in the shadows on my new Samsung 65” S95B TV is nonexistent. Shadows are very dark with no detail which is visible when playing on other TVs or iPads. Is there a setting to bring out shadow detail?

Asked 2 years ago by Bruce.

• A:Answer What version software do you have? Go to Settings>Support>Software Updates and it will tell you what your running. Also on this TV there are 4 different Picture Modes. Dynamic-Standard-Movie-Filmmaker. My software is version 1503. If yours is older....a lower number Go to Update Software. I run my 1503 in Standard for most all programs and go to Dynamic for movies only. The Movie and Filmmaker are dark and can be tweaked from what I've seen on YouTube but I dont need them cause the first two work fine for me. Lastly the Dynamic is Really bright and looks good but I have been told not to run it all the time because it can cause burn in. If what I just told you is redundant . So be it. Just tring to help. Mail me at [email protected] and let me know if this helps. Im curious.

  Answered 2 years ago by JeffCVerified Purchase

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Q: QuestionWhat is the sound quality like? doe it need a soundbar

Asked 2 years ago by elle.

• A:Answer The sound quality is great but I would get a soundbar because the q symphony is next level.

  Answered 2 years ago by AnonymousVerified Purchase

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