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  • Questionwhere is the lint filter

    Asked by shorty.

    • Answer Hi shorty. Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles on where the lint filter is located;. Regarding your concern, it is located in the front right after you open the doo. I suggest you check this link to your user manual for the image to where the lint filter is located. Please go to page 7. https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144430736 ^Camille

      Answered by Samsung

  • QuestionHow many volts

    Asked by Anonymous.

    • Answer Hello, Thank you for reaching out and raising your question about the Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White. I understand you want to know how many volts does this product requires. We are here to help. To answer your question, most U.S. dryers require a 120 / 240 volt, 60 Hz AC-approved electrical service. Some require 120 / 208 volt, 60 Hz approved electrical service. The electric service requirements can be found on the data label located behind the door. A 30-ampere fuse or circuit breaker on both sides of the line is required. If a power cord is used, the cord should be plugged into a 30-ampere receptacle. The power cord is NOT provided with U.S. electric model dryers. You can also check this link https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf for the user's manual to know more about the product. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144605393. -Noraina

      Answered by Samsung

  • QuestionThe cooling light is on the whole load and the dryer is not producing heat. The vent is not blocked. Help!

    Asked by Jessica.

    • Answer I'm happy to help with this, Jessica! This link (https://bit.ly/37ngZXB) has instructions on what to do if the dryer is not heating properly. ^Jecca

      Answered by Samsung

  • QuestionHow do I disable the tone/chime that plays at the end of the cycle?

    Asked by Richard.

    • Answer This dryer does not offer the alarm sound on/off feature. Thank you for being a Samsung customer! ^Lena

      Answered by Samsung

  • QuestionMy drier doesn’t heat. At the start it says cooling

    Asked by Anonymous.

    • Answer Hello! I am including a helpful troubleshooting guide to support your concerns on the dryer not heating (https://bit.ly/2z3Nzi5). Thank you for choosing Samsung for your laundry needs! ^Lena

      Answered by Samsung

  • QuestionWHAT IS THE WATTS, 110 OR 220

    Asked by CHERI.

    • Answer 220 watts

      Answered by Kk32

  • QuestionHi I just bought this gas dryer and it seems that no matter what setting I put it on it takes a few cycles to dry? What setting should it be on to dry a load of clothes? Thanks Donna

    Asked by Dkowal.

    • Answer Hey Dkowal! This link (https://bit.ly/2Qd2D0B) has some great steps on what to do when your clothes are not drying. ^Jecca

      Answered by Samsung

  • QuestionI have a Samsung dryer that used to play a song when it was finished it just does a few beeps now it does not play the song was wondering why

    Asked by Dave5555dddddfdfdd.

    • Answer Press and hold Dry level button for 3 seconds will mute the melody. Press and hold again for 3 seconds will unmute.

      Answered by PalmtreeinSA

  • QuestionHi my dryer DV40J3000E will not start the lights are on and blinking but it will not start and i cleaned my filter and duct.

    Asked by Kimmykim.

    • Answer Hello KimmyKim! I have this link (https://bit.ly/2CxlpM0) that can help you determine why your dryer is not starting a cycle. ^Jecca

      Answered by Samsung

  • QuestionMy he moisture control dryer is not heating is there something I suppose to be presenting cause I bought use today don't know how to to set if I need too.my blue lights are blinking continuing when I turn it on high heat and above that is a picture of b

    Asked by Lucy.

    • Answer Hi Lucy! There's more than one thing that could be causing the dryer to not heat. Here's an article (https://bit.ly/2LVhf1j) with details about the most common causes and what to do to resolve it. ^Jecca

      Answered by Samsung

  • QuestionWill you take away old washing machine when you bring the new

    Asked by Sha.

    • Answer Yes, if you ask for set up and removal. I did and it worked out great

      Answered by Miller23

  • QuestionThe display lights flash on and off. When the dryer is on normal and drying process those two lights blink continuously. is this normal for this machine? Will this put more wear and tear on the machine?

    Asked by Diego.

    • Answer That is completely normal. It seems a little backward, but the drying, cooling and end lights all stay on. The blinking light is to show what cycle the dryer is in.

      Answered by larry

  • Questionis this dryer ventless?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White. All dryers must be exhausted to the outside in the United States. I have shared the user manual link below. Please access the link and turn to page 10 for reminders regarding exhausting of the dryer. https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144470022 Leo

      Answered by Samsung

  • Questionhow long is the manufacture warrenty?

    Asked by Anonymous.

    • Answer Not sure. I assume it is the usual 1 year

      Answered by BSYC

  • Questionwhat do I do when my dryer is just blinking after i turn it on from changing the power cord?

    Asked by val.

    • Answer Hi val. Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles on why the dryer is blinking after you turn it on. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, let me go ahead and provide you with this troubleshooting guide. Samsung dryer has blinking lights. https://www.samsung.com/us/support/troubleshooting/TSG01207446 Also, I have included the warranty for assistance. https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144643032 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionDoes dryer model DV40J3000EW have a Laundry Pedestal with Storage Drawer available?

    Asked by Anonymous.

    • Answer Not that I know of

      Answered by imstbnutz

  • QuestionMy dryer wont start and the filter light is blinking. I have cleaned all filters, how do I get it to start again?

    Asked by Imaslapu.

    • Answer Hey there! Let me help you with this. Please make sure the filter has been inserted correctly, unplug the unit for 60 seconds and then plug it back in. After doing this steps, please verify if your dryer starts properly. If this singular action remains, please get in contact through our social media platform: Facebook Messenger: http://m.me/samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Or give us a call toll-free at 1-800-SAMSUNG ^Rafael

      Answered by Samsung

  • QuestionCan this dryer be vented out the side?

    Asked by Logan.

    • Answer Yes, it should be vented to the outside.

      Answered by Mark

  • QuestionI havent purchased the dryer yet but i want to know if the door on the dryer swing out or pull down?

    Asked by Lady.

    • Answer Hi Lady, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White. The door of this dryer swings out to open. From the factory, the door opens to the right. The door can be reversed to where it can open. I have shared the user manual link below. Please access the link and turn to pages 7 and 19 on how the door opens. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144423515 Leo

      Answered by Samsung

  • QuestionIs there a way to turn off the song that plays at the end of the cycle?Is there a way to turn off the song at the end of a cycle? My son says it wakes him up, and I can't do laundry at the times of day it is most convenient for me. The song has no volume control and the manual doesn't address this.

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles if there is a way to turn off the end cycle chime. Regarding your concern as much as I want you to be able to switch it off this dryer does not have that feature. I suggest you check this link to your user manual for assistance. Please go to page 2. https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ctp/us Reference Ticket Number: 1144656450 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung