Questions & Answers

Q: QuestionHas anyone experienced extremely loud noise with this dryer? Thanks for your input.

Asked 5 years ago by joginthefog.

• A:Answer Yes, about 1 month after my warranty ran out.

  Answered 6 months ago by Anonymous

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Q: QuestionWill you have this item back in stock in new condition ????

Asked 5 years ago by Jess.

Q: QuestionCan I buy a dryer rack for dryer model DVE52M7750V?

Asked 5 years ago by MA.

• A:Answer Hi MA, Thank you for reaching out regarding your Samsung dryer if a drying rack includes Regarding your concern, this dryer does not include any drying also, this model is not compatible with a drying rack. I suggest you check this link to your user manual for assistance. Please go to page 17. https://downloadcenter.samsung.com/content/UM/201909/20190913034306770/DV7750M_DC68-03170Y-05_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144800181 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionCan this dryer be installed on an existing Samsung pedestal?

Asked 5 years ago by Alan.

• A:Answer Here is a link to the compatible pedestal for this dryer (https://bit.ly/34tniH6). Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the dryer come with a Y for the Cold water?

Asked 5 years ago by Sorgy.

• A:Answer Hi Sorgy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry - Black stainless steel. The dryer comes with the Y-connector. I have included the link for the user manual. Please click on it and turn to page 18 for provided accessories. https://downloadcenter.samsung.com/content/UM/201909/20190913033954955/DV7750M_DC68-03170Y-05_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144268795 Leo

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this use the 3 wire or the 4 wire power cord?

Asked 5 years ago by Crystal.

• A:Answer The dryer can use a 3 or 4 wire power cord. Thank you for choosing Samsung! ^Lena

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this match the DV52J8700EP/A2? Is black stainless the same color as the model listed above? Thanks

Asked 5 years ago by Color.

• A:Answer yes

  Answered 5 years ago by LizzyVerified Purchase

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Q: Questionare they energy efficient?

Asked 6 years ago by aabbccdddeeffgg.

• A:Answer Yes, this dryer is energy star rated and uses 607 kWh/year. ^Lo

  Answered 6 years ago by Samsung

  
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Q: Questionwill a plumber be required to attach the water hose meant for the stem function? will this hose be connected to the same hose this being used for the washer with a Y connecter? thanks

Asked 6 years ago by Sue.

• A:Answer The hose is easily connected using a Y connector included with the dryer. As long as your washer is close to the dryer, it’s an easy hookup.

  Answered 6 years ago by RobBVerified Purchase

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Q: QuestionI am replacing an old electric dryer which didn't have steam function. Would it be easy to connect the water hose required fo this dryer on to the water hose that is currently being used for the washer. hoping a plumber isn't required.

Asked 6 years ago by Sue.

• A:Answer Yes it has a y hook up

  Answered 6 years ago by Chachi2929

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Q: QuestionIf I'm looking at the dryer from the front, on what side of the machine is the power cord connection?

Asked 6 years ago by frawgster.

• A:Answer On the left

  Answered 6 years ago by KennethVerified Purchase

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Q: QuestionDo you dispose of existing washer and dryer? If so. what is the cost?

Asked 6 years ago by Sttip.

• A:Answer When buying a new one and having it delivered hauling away the old one is typically included. If they are still working and not *too* old you may also consider donating them to a charity. Habitat for Humanity for example picks up working appliances (as well as furniture) and then sells them at their ReStore locations.

  Answered 6 years ago by Stefan

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Q: QuestionMy dryer keeps cutting off Before the cloths are completely dry. Can you give me some directions , guidance on why this is happening or how to correct this problem. Note; even if I restart it. Within a couple of minutes. It still cut off before the d

Asked 6 years ago by Corky.

• A:Answer This happened to me as well. If you turn the settings to 'times dry' of one the settings in the orange. You can set how much time you want with timed dry.

  Answered 6 years ago by Blondy143

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Q: QuestionWhat side is the vent located on the back?

Asked 6 years ago by lkpreed.

• A:Answer Left bottom

  Answered 5 years ago by BobbersVerified Purchase

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Q: QuestionMy dryer vent connection is recessed into the wall. How much room is required behind the dryer?

Asked 7 years ago by Anonymous.

• A:Answer Sounds like u have a dryer vent box. This allows the dryer to be pushed back all the way to the wall leaving about an inch from the wall or say a power cord width. Nicely done that makes your dryer a true 27” machine install

  Answered 6 years ago by PatriotVerified Purchase

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Q: QuestionWhat is the diameter of the exhaust vent on the dryer?

Asked 7 years ago by Stebone.

• A:Answer 4 inches

  Answered 6 years ago by PatriotVerified Purchase

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Q: QuestionHow much work is necessary to vent or exhaust out of the right side?

Asked 7 years ago by Anonymous.

• A:Answer I can provide this link (http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=421489&modelname=DVE52M7750W/A3&modelcode=DVE52M7750W/A3) that has all the details we have about venting the dryer from the side. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionTwo questions 1. Is the door reversible? 2. This dryer has a steam function?

Asked 7 years ago by Vonnie.

• A:Answer Hi Vonnie! Glad you ask if your Samsung Dryer has a steam function and if the door is reversible. Yes. This Samsung Dryer has a steam function, and the door is reversible. You may visit our website under the "Benefits" tab and the "Specs" tab: https://www.samsung.com/us/home-appliances/dryers/electric/dv7750-7-4-cu--ft--electric-dryer-dve52m7750w-a3/#specs. I also shared the user manual link on pages 27 and 36: https://downloadcenter.samsung.com/content/UM/201909/20190913034306770/DV7750M_DC68-03170Y-05_EN_CFR_MES.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144806786 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionI bought the Samsung 5.2 washer in gray in 2016, can I get the matching dryer still?

Asked 8 years ago by Rob61.

• A:Answer I bought my Samsung washer in 2018 and just bought the dryer. The actual dryer for my washer was discontinued.

  Answered 6 years ago by Tammy

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