Questions & Answers

Q: QuestionWhat accessories are needed? What is the installation charge for this model?

Asked 3 years ago by DK.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - White

• A:Answer Installation varies on the degree of delivery. A cord/ gas-line, a vent kit and waterline is needed for full installation depending on the model. The models vary by gas or electric and with optional steam for steam dryers.

  Answered 3 years ago by TheOzz

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Q: QuestionI am trying to install a stackable washer and dryer in a closet but I can’t install a vent because the closet back goes to another closet do y’all have a dryer that doesn’t need a vent

Asked 3 years ago by Isa.

• A:Answer The electric model can be vented into the closet, but it will warm up the room. You can purchase a lint trap for this exact situation so dust does not blow onto your clean laundry.

  Answered 3 years ago by TheOzzVerified Purchase

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Q: QuestionWe just got the dryer a few weeks ago and sometimes the laundry will not be dry all the way. I'll turn it back on and instead of running for the set time, I hear the ending song and the machine turn off after a few minutes. Why is this happening?

Asked 4 years ago by Marz.

• A:Answer Read the manual. It has a diagnostic feature, but need the SmartThings app connected to be used. There may be a clog or safety reason it stops the heat. My washer sent me a message describing exactly what the problem was and bestbuy exchanged it immediately. The washer wouldn’t lie to them.

  Answered 3 years ago by TheOzzVerified Purchase

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Q: QuestionDoes this have a center agitator? None of the pics show the inside.

Asked 4 years ago by WasheQ.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - White

• A:Answer No, my dryer does not have a center agitator.

  Answered 4 years ago by MsMontaraBeach

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Q: QuestionHow much space is needed from the front of the dryer to the back wall? I have 33 1/4 " from the wall to the sliding door, would it be a tight fit or a problem opening or closing the sliding door. Thanks

Asked 4 years ago by Anonymous.

• A:Answer Mine is installed 8 inches off the wall to accommodate the vent hose. Then from the back of dryer to the front with door fully opened was 49 inches.

  Answered 3 years ago by HappicatVerified Purchase

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Q: QuestionI need to have the dryer door open from the opposite side. How do I do that?

Asked 4 years ago by windsbe.

• A:Answer My husband used the instructions that came with the dryer and switched the door hinge to the other side. On delivery my dryer door opened to the right and he switched it to open on the right as our washer is on the right.

  Answered 3 years ago by HappicatVerified Purchase

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Q: QuestionWhat type of power cord is required?

Asked 4 years ago by Jerry.

• A:Answer Search “electric dryer cord”. Bestbuy sells what you need.

  Answered 3 years ago by TheOzz

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Q: QuestionDo you take old appliances when delivering new appliances? Is there a charge?

Asked 4 years ago by Ampm.

• A:Answer $30 charge for each appliance removal, not free.

  Answered 4 years ago by Boomer

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Q: QuestionDoes this come with the fill hose if I pay for installation?

Asked 4 years ago by Sam197.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - White

• A:Answer I have Totaltech and still had to pay for the hoses

  Answered 3 years ago by JonnyBVerified Purchase

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Q: QuestionCan you purchase a dryer rack for this model? If not, what models can you use a dryer rack in?

Asked 3 years ago by BFudge.

• A:Answer Hi BFudge. Thank you for reaching out regarding your Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ if the dry rack is compatible with your dryer regarding your concern, this is not compatible. To be able to check on which dry rack is compatible, I suggest you get in touch with our Samsung Parts Team. You can reach them on this following details. J & J International, Inc. Live Help: 800.627.4368 ( Mon - Fri 9:00 AM ~ 6:30 PM EST ) Fax: 973.226.6682 Address: 8 York Avenue, West Caldwell, NJ 07006 Here is the link to further assist you. http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DC93-00374D.aspx Also, another link you might find useful is this one. Use the drying rack in your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00050804/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144318592 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this dryer sanitize clothes? Does the sanitize function kill germs and viruses?

Asked 4 years ago by cindy.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - White

• A:Answer It seems to work but I have not used a microscope to prove it. You have to hook a water line up for it to work

  Answered 3 years ago by JonnyBVerified Purchase

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Q: QuestionCan the dryer handle a king size comforter?

Asked 4 years ago by Robert.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - White

• A:Answer Yes

  Answered 3 years ago by ldh11

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Q: QuestionCan this dryer be started while away from the home? For example: with an app through your phone?

Asked 4 years ago by Bestbuyer.

• A:Answer Yes

  Answered 3 years ago by Happicat

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Q: QuestionDoes this dryer come with the Y-connector and water hose for steam function? Or will I have to purchase them separately? Thanks

Asked 4 years ago by Drew.

• A:Answer I had buy these Items Seperate but they werent as expesive as I thought. I dont know anyone elses buget but I think my extras were no more than $30-$40 all together because I purchased both at once. Bestbuy shows everything youd need for proper installation and the GeekSquad are on point with setup.

  Answered 3 years ago by RayIShappyVerified Purchase

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Q: QuestionError 9C1 on my dryer how to reset? Tried on my smart thing app but it didn’t reset.

Asked 2 years ago by Beltran.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - White

• A:Answer 9c1 Samsung dryer code

  Answered 1 year ago by Anonymous

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