Questions & Answers

Q: QuestionI have this dryer .I am having trouble getting the lint out of the lint filter. it is hard to get out. usually i would take a dryer sheet and it comes right off on other Samsung dryers i had in the past but this one no. Does anyone have any answers?

Asked 2 years ago by Gail.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer yes

  Answered 2 years ago by gail

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Q: QuestionCan it be used separately without stacking with the washer?

Asked 2 years ago by Jay.

• A:Answer Yes

  Answered 2 years ago by dlrileyVerified Purchase

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Q: QuestionHow can I use this dryer in my apartment with the three prong 110v outlet.

Asked 2 years ago by B.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer No.

  Answered 1 year ago by prettyfridge

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Q: QuestionCan the door hinge be interchangeable to either side?

Asked 3 years ago by Rudy.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer Located in the Feature section. Reversible Door Choose the direction your dryer door opens to better suit your laundry room layout.

  Answered 2 years ago by EricCVerified Purchase

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Q: QuestionWhat is the depth with the door open?

Asked 3 years ago by Gipper112.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer 7.5 cubic feet

  Answered 2 years ago by DaniF

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Q: QuestionBought the version of this washer / dryer in 2015. The washer still works, the dryer no longer heats. Will this dryer stack well on top of the older washer model? Old dryer model #DV42H5200EP/A3 Old washer model #WF42H5200AP/A2 Thank you.

Asked 1 year ago by John.

• A:Answer It is my old washer that has quit working. My old dryer still works. It is a good thing that my old dryer still works. You, Best Buy, have failed to deliver my new dryer. You, Best Buy, have changed the delivery date three times. Why???

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this dryer have a wrinkle control function? My present Samsung dryer does

Asked 2 years ago by Fred.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer Thank you for raising this question, Fred. Yes, this dryer has a wrinkle prevent feature. Please check this link to your user manual for details. Turn to page 42. https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145478470) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
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Q: QuestionI do not want to Smart feature on this unit. Is this unit always enabled and constantly searching for WiFi connection? If yes, how can I disable it?

Asked 3 years ago by Lavender315.

• A:Answer No. You have to set up the smart cycle/ smart feature. But it can run without it being enabled.

  Answered 3 years ago by Nina422

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