Questions & Answers

Q: QuestionHow does this qled compare to the LG Oled tvs? Also, what about screen burn in on the Qled?

Asked 4 years ago by Rod.

• A:Answer Hi Rod - A QLED TV is a Quantum Dot-based TV, and that Quantum Dot material is what makes QLED TVs different from conventional ones. QLED TVs use Quantum Dots which are inorganic, durable, stable and allow for excellent color and brightness. Meanwhile OLED TVs use a controversial organic material that leaves them susceptible to image retention. The Q60A is powered by Quantum Dot Technology. QLED TVs’ durability lies in Samsung’s use of inorganic Quantum Dots. Unlike display technologies based on organic materials, Quantum Dots do not degrade over time. This allows QLED TVs to offer exceptional picture quality that not only lasts much longer than other displays but is guaranteed to be burn-in free for 10 years by our Q-Guarantee. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is causing this tv to look bad in dim lighting? I'm seeing reviews about people saying bleed thru at night in dark scenes ruins this tv? Why is this?

Asked 4 years ago by JAYb.

• A:Answer Hi JAYB, this TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode. For example, NATURAL reduces eye strain for a comfortable viewing experience; MOVIE is suitable for watching TV or movies in a dark room; DYNAMIC makes the picture brighter and clearer in bright viewing environments; FILMMAKER shows the image as defined by the source content. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV have Next Gen tuner ATSC 3.0?

Asked 4 years ago by Samster.

• A:Answer Hi tryingitout, the QN90A has a built-in digital tuner (ATSC 3.0/ClearQAM) for receiving digital broadcasts. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you stream tv from a iPad or iPhone to this model?

Asked 4 years ago by DJH.

• A:Answer DJH - You can use Apple AirPlay to mirror your iOS devices to the Q60A TV. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionAttached is a picture of screen separating from the frame of TV. This is after appx 70 days at our home. Is this an issue with this tv? Seems odd that the screen wouldn't have been designed to snap into something. Needless to say, will be returning tv.

Asked 4 years ago by ctrain.

• A:Answer The same thing g happened to my TV- less than 6 months old. Frustrating to learn this is clearly a well done defect…

  Answered 3 years ago by Anonymous

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Q: QuestionCan this tv be wall mounted?

Asked 4 years ago by Suescst.

• A:Answer Hi Suescst! The 70" Q60A features a VESA mounting pattern of 400 x 300 for compatibility with a wide range of universal mounting solutions. To mount the Q60A, you will need 4 M8 Screws, 11-13mm length, 1.25mm depth. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the 70" have built in Alexa?Kn

Asked 4 years ago by XKEXKE.

• A:Answer XKEXKE - The Q60A TV does indeed feature built-in voice assistants (Alexa, Bixby and Google Assistant). ^Gina

  Answered 4 years ago by Samsung

  
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Q: Questioncan you add apps like peacock and discovery + the newer apps

Asked 4 years ago by raidernation.

• A:Answer Hi granturka, The Q60A TV has a built-in App Store which allows you to choose from and download hundreds of apps such as discovery+, fuboTV, HBO Max, ESPN and many more. We are continuously adding more premium content and new services to our Smart TV platform. Some apps will require that you have a separate subscription. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this TV worth the extra money?

Asked 4 years ago by Ruffshot.

• A:Answer Hi Bill, the Q60A model features 100% Color Volume with Quantum Dot Technology which gives you 100% Color Volume in the DCI-P3 color space, the format for most cinema screens and HDR movies for television. With the Quantum Processor Lite 4K, all your content is transformed to stunning 4K. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat's different with this tv and the other Qled TV's most BestBuys will have right now? Is it just that it comes in a 70" size?

Asked 4 years ago by JAYb.

• A:Answer Hi JAYB, the Q60A is the first model in our 4K QLED lineup. It does come in the widest variety of sizes. When stepping up to the Q70A, you get Ambient+ Mode, Motion Xcelerator Turbo+ which allows you to see action scenes, sports, and gaming with minimized motion blur. You can check out our 2021 lineup here: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&browsedCategory=pcmcat1552503373763&id=pcat17071&iht=n&ks=960&list=y&qp=brand_facet%3DBrand~Samsung&sc=Global&sp=-displaydate%20skuidsaas&st=pcmcat1552503373763_categoryid%24abcat0101001&type=page&usc=All%20Categories ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I use Bluetooth headphones and tv speakers together

Asked 2 years ago by Anonymous.

Q: QuestionThey just sent me a message on this samsungtv but as usual all the tv's I want I cannot get here. They told me to take another look and I did. Still is unavailable.

Asked 2 years ago by Rumbles.

Q: Questiondose this TV have bluetooth & Wifi ?

Asked 2 years ago by Anonymous.

• A:Answer Yes, it has both.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionMy TV is set up on the stand that comes with the TV but the TV leans forward. Can this be fixed?

Asked 2 years ago by Anonymous.

• A:Answer I am not sure why will it lean forward. Ours is fine. I would suggest to check the orientation of the stand one more time. Thanks

  Answered 2 years ago by SachinVerified Purchase

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Q: QuestionDoes this tv look bent on the wall. I got this tv about a week ago and I got it mount d and it looks bent forward in the bottom left corner. The tv works fine for now but when I look at the side of the tv from my kitchen it looks bent.

Asked 2 years ago by Blanche.

Q: QuestionI bought the Samsung Q60A and noticed the bottom is very warm or almost hot. Can feel heat coming off the TV. Is this normal? Ive never had a TV let heat off like this before.

Asked 3 years ago by Kimm.

Q: QuestionWhat is the width between the two legs?

Asked 3 years ago by Hawk.

Q: QuestionDoes this TV have eARC?

Asked 3 years ago by Anonymous.

• A:Answer Yes it does. HDMI 2.

  Answered 3 years ago by Petro

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Q: QuestionIs the 55” Q60A suitable for outside shop use?

Asked 3 years ago by John.