A:AnswerThank you for your question! The BG650 is typically sold at Wholesale / Club locations whereas the BG652 is the national model. These two monitors offer the same specifications and features. The BG652 does include a USB 3.0 cable in the box, whereas the BG650 does not. Hope this helps.
A:AnswerThank you for your question! Dimensions for the 32-inch monitor (without stand) are 713.0 x 439.7 x 181.5 mm. Dimensions for the 27-inch monitor (without stand) are 615.8 x 384.4 x 165.6 mm.
A:AnswerThank you for your question! You may want to reach out to Samsung Service so we can better understand the issue with your remote and offer troubleshooting assistance. In the meantime, you can use the SmartThings app to control some of the features built-in to your new monitor. The SmartThings app is available on both Android and iOS. I hope this helps!
A:AnswerThere are settings that you can change using the remote that it comes with when you boot it up it tells you the buttons and its a bit tricky to setup. As I reviewed it is a hard setup but perfect afterwards.
