Questions & Answers

Q: QuestionWhat is the storage capacity of this flash drive?

• A:Answer The storage capacity of this flash drive is 128GB.

Q: QuestionDoes this flash drive support automatic backup?

• A:Answer Yes, this flash drive offers an automatic backup function.

Q: QuestionWhat kind of connector does this flash drive use?

• A:Answer This flash drive uses a Lightning connector.

Q: QuestionDoes this flash drive have password protection?

• A:Answer No, this flash drive does not have password protection.

Q: QuestionAre there different file formats supported by this drive?

• A:Answer Yes, this drive supports a variety of file formats like wmv, avi, mkv, mp4, and mov.

Q: QuestionIs this flash drive backward compatible with USB 2.0?

• A:Answer Yes, the flash drive is backward-compatible with USB 2.0.

Q: QuestionI'd like to transfer all video footage from my iPhone 6 Plus onto this flash drive. Then I plan on putting all video footage onto dvds, so I can watch it whenever I'd like. Will i be able to select what content gets transferred to flash drive??

Asked 8 years ago by Chels.

• A:Answer Yes, I just tried this. When you insert the drive into your phone, tap the “Copy Files” option on the middle of your screen. On the next screen, tap “Copy photos from Phone.” The third screen displays all photos and videos on your phone. To select individual photos or videos, tap each thumbnail picture once (or tap “Select All”). After you make your selections, tap the red “Copy to iXpand Drive Button. The “Select Destination” screen lets you choose an existing folder or create a new one on the iXpand drive. After copying, you may then choose to keep or delete your pictures from your phone.

  Answered 7 years ago by GoingToTheDogs51Verified Purchase

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Q: QuestionThe iXpand 128GB device comes with both USB and lightning connectors. Does that mean iphone pictures can be stored to the device and then disconnected from the iphone, and connected to a USB port for transfer to a Windows PC?

Asked 9 years ago by Bitty.

• A:Answer Yes.

  Answered 9 years ago by EsCee999Verified Purchase

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Q: QuestionI have Microsoft word on my iPad. And I transfer documents between my computer and my iPad using one drive. Can I use this flash drive to store and transfer these documents between my computer and my iPad

Asked 9 years ago by Anonymous.

• A:Answer Yes, you most definitely can!

  Answered 9 years ago by TheBlueNaia

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Q: QuestionWill this work on a iphone 11 Pro Max and also on the computer/Laptop connections?

Asked 5 years ago by Kevin.

• A:Answer Yes, and I have the same phone as you. No problems connecting to PC. Just be careful that you select the proper settings when setting up app on your phone. I prefer to move files manually. Occasionally the app has issues recognizing the drive. I do like having the backup though. I got for photography and videos.

  Answered 5 years ago by KikoMonsterVerified Purchase

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Q: QuestionDoes Sandisk make a 256gb ixpand Usb 3.0/lightening Flash Drive? If they do, what does it cost? Does anyone make that?

Asked 9 years ago by doc.

• A:Answer yes , i just saw it on the best buy website for 249.99 dollars

  Answered 9 years ago by Anonymous

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Q: QuestionAfter I transfer stuff fom my phone onto this, I plan on deleting them from my phone to free up space. Can I then plug this back into my phone to view the photos and videos stored on it without downloading them back onto my phone?

Asked 6 years ago by mountngrl80.

• A:Answer Yes and if you want to post a pic or video or print just save it back to your phone and post or print

  Answered 6 years ago by TechGirl

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Q: QuestionIs this compatible with the iPhone X

Asked 7 years ago by Jr2002.

• A:Answer Yup, works amazing

  Answered 7 years ago by YeshaiBVerified Purchase

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Q: QuestionWhy is this limited to only 7200 photos? I currently have over 14000 photos on my 128GB iPhone 6+ and I am quickly running out of memory.

Asked 9 years ago by Dogphotog.

• A:Answer I have a brand new IXpand 128G and I have backup a little over 120 videos and over 9600 photos and it’s working fine. I have an iPhone 6

  Answered 7 years ago by Roj20Verified Purchase

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Q: QuestionIs this device suitab for iPhone 6 Plus

Asked 9 years ago by Lalee.

• A:Answer Yes, I use it with my iPhone 6 Plus. It works great for music, photos, and video.

  Answered 9 years ago by TheRightAnswer

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Q: QuestionDoes this connect(fit) an Iphone 4S?

Asked 9 years ago by Sam.

• A:Answer No

  Answered 9 years ago by DipakVerified Purchase

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Q: QuestionIs it possible to transfer PSD files from ipad to pc with this? It not, it is useless to me. I want to transfer .jpeg and.PSD (photoshop files) from my Ipad pro 9.5 to my windows 8.1 pc.

Asked 5 years ago by Casscass.

• A:Answer Hi, please be informed that you can select the ".PSD" file in the Photoshop app or in the app where it is available and then use the "Share/ Open in" feature of the iPadOS/ iOS to copy/ open the ".PSD" file in the iXpand Drive Application. By following this method you should be able to copy the ".PSD" file in the iXpand Drive. After that you can connect the iXpand Drive to your Windows PC and copy the ".PSD" file in your Windows PC.

  Answered 5 years ago by SanDisk Team

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Q: QuestionCan I use this to store pictures from my computer? If so, will it take the pictures off my computer?

Asked 5 years ago by Chips.

• A:Answer Yes, you can store files on the SanDisk® iXpand USB 3.0 Flash Drive as it is a plug and play storage device when connected to a computer.

  Answered 5 years ago by SanDisk Team

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Q: QuestionDoes this work with the new Iphone SE??

Asked 5 years ago by KelF.

• A:Answer Yes, it will work with any Apple device with a "Lightning Connector". Just plug it in and it will prompt you to download their App. Answer a few questions, and everything you selected, gets transferred to the flash drive. The only issue I have, is that things are not copied in the same order that you have them on your device. So that makes pictures or files hard to find. AND, all your Pics & files are Re-NAMED too. Not Good! I have not yet tried to put files & pics BACK on my iPad, so I don't know if they go back, in the same format.

  Answered 5 years ago by MundilliniVerified Purchase

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