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  • Question
    Why does one of the pictures show it on the computer desk with no cords plugged into the electricity nor a laptop so other devices can wirelessly access it? The only cord is charging something.   (6 Answers)

    By Gracie November 25, 2016.

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    • Best 
      Answer

      Let's start by reiterating that this is NOT a wireless device but a device being displayed without wires. Welcome to the wonderful world of promotional advertising where things need to look as appealing as possible regardless of functionality. In this case, the photo is selling you on the fact that you can plug your phone into the front of the drive to charge or interact with it via the built-in USB (*feature*). Cables running out the back and disappearing behind the desk would draw your attention away from this feature and remind you that, yes, this DOES, indeed, cause desktop clutter and that you'll need an open plug on a power bar or outlet to power it and a USB plug on your computer for data. Honestly, I'm surprised they didn't cut the power cable off of the lamp, too.

      By Shadowfax November 26, 2016.

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  • Question
    Will it work with a PS4?   (3 Answers)

    By B20 January 14, 2017.

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    • Best 
      Answer

      It will work if you have the 4.5 (or higher ) system software update

      By RacingX February 11, 2017.

    • Question
      Is this compatible with Xbox One?   (4 Answers)

      By Faolan September 2, 2016.

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        Answer

        Yes, should work w/no hitches, although it will take 500 gigs away from your external drive to download the operating system compatibility for it, I have AWD 5 terabyte external hard drive and this is something that is never mentioned the fact that when you buy a large over 2 terabyte hard drive that in order to transfer all of the content seamlessly it has to essentially download a clone of the operating system from the console and that takes up some serious space but 8 terabytes you'll never ever have to worry about space even if you have three to four people on your console

        By CHAPEL September 3, 2016.

      • Question
        I have a Desktop with Win. 7 & 16GB Ram, (4) 2 TB HDs (Drives C, D, H & J) with this External HD, is there a way to partition it so I can copy all drives over to this one drive. Then transfer the programs I use over to a New Desktop with Win. 10?   (3 Answers)

        By Mark May 17, 2017.

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          Sure. To make partitions you just need a partition program, and there are plenty of free and paid programs available if you search online. It's been about 3 years since the last time I used one, so I don't feel informed enough to make a suggestion, but there are guides and lists that explain the pros and cons of many partition programs. However, for the purposes of transferring to a new computer you should check Microsoft's guide for doing so. Some of your drives probably don't have program referenced files, so you can move their contents however you want, but programs and their files may need to be reinstalled if drive letters (and therefore file addresses) change.

          By Westrim May 21, 2017.

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      • Question
        I assume this will work with a PC that only has USB 2.0 ports. Is this correct?   (5 Answers)

        By Arthur September 9, 2016.

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          Yes, this will work with USB 2.0, but will transfer data at the slower USB 2.0 rate.

          By RangerDave September 16, 2016.

        • Question
          What is the RPMs for this drive?   (3 Answers)

          By JustAGuy August 24, 2016.

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            5900rpm (estimate)

            By Bart August 29, 2016.

          • Question
            Does it have a solid-state drive?   (5 Answers)

            By Gracie November 25, 2016.

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              This is a standard magnetic rotational platter drive. A SSD drive with 8TB of storage would cost upwards of $15,000.

              By TechGURU November 26, 2016.

            • Question
              Can I Hook This Hard Drive Up To My MacBook By A Usb?   (5 Answers)

              By j October 14, 2016.

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                Answer

                Yes...I have a MacBook Pro and use this drive to store music via USB

                By SteveL November 27, 2016.

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            • Question
              What RAID level? Does it use drive mirroring in case one drive fails?   (5 Answers)

              By IanS November 26, 2016.

              Answers
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                Answer

                This is a single unit drive enclosure so there is no RAID redundancy.

                By TechGURU November 26, 2016.

              • Question
                The 2 USB ports in the front are they USB 3.0 or USB 2.0?   (5 Answers)

                By fargo71 October 25, 2016.

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                  Answer

                  If you ar plugged into a usb3 port, then these are usb 3ports. If you plug the device into a usb 2 port, they become usb 2 ports and they may or may not work correctly when plugged into a usb2port

                  By Craig October 29, 2016.

                  • My Best Buy® Elite Member

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