Questions & Answers

10 Questions & 17 Answers
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  • Question
    How well do these noise cancel?   (3 Answers)

    I want to exclusively listen to my music, not have to hear the conversation beside me or peoples phones ringing or beeping. Does it cancel noise or do you have to "put the volume" up until you're nearly deaf to block everything out...

    By Anonymous December 8, 2013.

    Answers
    • Best 
      Answer

      Thank you for your question. These Sennheiser headphones are not noise canceling, but they do provide excellent noise isolation. Noise isolation blocks out outside noise, while noise cancelation cancels it. Noise canceling is ideal for extremely loud environments like planes or trains. In most cases good noise isolation headphones are less expensive, and provide a great listening environment. Sennheiser does carry a line of noise cancelling available through bestbuy.com. For additional information you can check out of website at www.sennheiserusa.com

      By Anonymous December 9, 2013.

      • Sennheiser Representative
  • Question
    Is the sale in the store too, or only Online?   (2 Answers)

    The regular price was $60, and is on sale for $40 dollars. Does this sale apply to the store too, or just online? (Bestbuy.com)

    By Anonymous December 10, 2011.

    Answers
    • Best 
      Answer

      Hello- Please call your local Best Buy for prices and promotional participation. We have attached a video to learn more about this headphone.

      By TheSennheiserSoundGuy December 12, 2011.

      • Sennheiser Representative
  • Question
    Is there a manufacturer warranty that comes with the headphones?   (1 Answer)

    If I don't buy Best Buy's warranty, is there warranty that is offered from the manufacturer? If so, how long does it last and what does it cover.

    By Anonymous May 17, 2012.

    Answers
    • Best 
      Answer

      The manufacturer's warranty is a global 2 year warranty against defects.

      By TheSennheiserSoundGuy May 29, 2012.

      • Sennheiser Representative
  • Question
    What does the best buy protection plan cover on the headphones?   (1 Answer)

    By Anonymous August 19, 2012.

    Answers
    • Best 
      Answer

      Sennheiser headphones come with a 2 year global replacement warranty. For a full description of our warranty policies you can check out our website at: http://www.sennheiserusa.com/serviceandsupport_warranty

      By TheSennheiserSoundGuy August 20, 2012.

      • Sennheiser Representative
  • Question
    Can I purchase an extension to make the cord longer?   (3 Answers)

    By Anonymous December 25, 2011.

    Answers
    • Best 
      Answer

      Yes, Best Buy carries a variety of adapters and extension cables.

      By TheSennheiserSoundGuy December 27, 2011.

      • Sennheiser Representative
  • Question
    stealth headphone model HD 419   (4 Answers)

    can the stealth over the ear headphones model HD419 be used with an ipod?

    By Chance December 2, 2011.

    Answers
    • Best 
      Answer

      Hello- It most certainly is, as it was designed for this purpose. Check out the video tour here.

      By TheSennheiserSoundGuy December 6, 2011.

      • Sennheiser Representative
  • Question
    Looking for actual specs on the noise isolation, if available. By comparison, the Sennheiser HD 280 claims 32 db.   (0 Answers)

    By BLjazzsax July 27, 2017.

  • Question
    will these work with an Apple iPhone 5 or 6   (0 Answers)

    By SenatorH June 7, 2017.

  • Question
    what is the impedance and frequency response   (1 Answer)

    By rep January 6, 2017.

    Answers
    • Answer

      The frequency response is 20-20,000 Hz. The impedance is 32 Ω.

      By CommunityAnswer January 7, 2017.

    • Question
      Do they fold up for compact carrying?   (2 Answers)

      By Anonymous September 16, 2013.

      Answers
      • Answer

        No they do not fold.

        By Slickrick9565 April 2, 2015.

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