Questions & Answers

Q: QuestionWhat does the Shark Air Purifier filter remove from the air?

• A:Answer The Shark Air Purifier with NANOSEAL Filter captures 99.98% of large, small, & micro-sized particles from the air.

Q: QuestionWhat models are compatible with this filter?

• A:Answer This filter is compatible with Shark Air Purifier 6-Fan Models (HE601, HE602).

Q: QuestionDoes this filter help with odors?

• A:Answer Yes, this filter has an advanced odor guard that protects against household odors, VOCs, and fumes such as formaldehyde.

Q: QuestionHow long does the filter last?

• A:Answer The filter longevity is 6 months.

Q: QuestionHow long do the filters last

Asked 3 years ago by NLML.

• A:Answer We would like to let you know that we recommend changing the filter every 6-12 months. When the filter needs to be changed, the FILTER LIFE button will flash.

  Answered 3 years ago by Shark Support Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat happened to the white 6 fan filter that used to come with the unit? The gray one, though it boasts the same features, by comparison seems cheaply made but at the same price as the original. I have the HE 602 model.

Asked 2 years ago by Nessa.

• A:Answer We would like to let you know that there is 3 diferent filters available for this unit. Anti-Allergen HEPA Filter with Advance Odor Lock 6-Fan Anti-Allergen NANOSEAL Filter with True HEPA 6-Fan Anti-Allergen True HEPA NANOSEAL™ Filter with Advanced Odor Lock & Fumes Lock These can be purchased by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered 2 years ago by Shark Support Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionUnder specifications the filter longevity is listed as .5 months, is this filter only good for half of a month?

Asked 3 years ago by defectivelaptopowner.

• A:Answer Mine lasted 6 months. It says 6-12 months. I run mine all the time on auto and once a month on full for an hour.

  Answered 2 years ago by K1W1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHi, when do you think this filter be available again? I badly need to get one considering this wildfires going on here in California. Thank you.

Asked 4 years ago by Bell.

• A:Answer Buy a spare filter whenever available just to have. These are great air purifiers and people are buying filters like crazy making inventory hard to come by.

  Answered 3 years ago by Eric

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy does this filter (exact same model number) look differently than the one on the Shark website?

Asked 3 years ago by Sugrnspicy.

• A:Answer These two products have slightly varying designs, but are the same in that they filter the allergens and odors from your air and are compatible with the Shark HE601 and HE602.

  Answered 3 years ago by Shark Support Team

  Helpful (0)Unhelpful (1)ReportAnswer this question