Questions & Answers
- Model:
- IP3251
- |
- SKU:
- 6599390
Highly rated by customers for: Suction Power, Battery Life, Ease of use
$399.99Your price for this item is $399.99
Comp. Value: $549.99
The comparable value price is $549.99
Page Showing 21-32 of 32 questions
Q: QuestionWhat is the AW or Air Watt of this vacuum cleaner
Asked by BevP.
- A:Answer The technical information available is: 21.6 Volts, 3.75 Amps and 450 Watts. Nonehteless, the watts specified are not AW.
Answered by SharkNinja Product Expert
Q: QuestionIs the vacuum safe for all carpet heights?
Asked by Beensprout1234.
- A:Answer Not sure…we have mostly rugs and hardwoods. Works well for us.
Answered by Edwin
Q: QuestionI’ve had the vacuum for less than 3 months. It stopped working mid vacuuming and won’t turn on anymore! Please advise.
Asked by FMT.
- A:Answer We're so sorry to hear that your Shark PowerDetect is not turning on. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Answered by SharkNinja Product Expert
Q: QuestionI think my vacuum is broken. It won't change from purple to white on the dirt detection lights. Also it won't suck harder when close to baseboards like it was doing when I first used it.
Asked by Problem.
- A:Answer We're so sorry to hear that your vacuum cleaner is not working as expected. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Answered by SharkNinja Product Expert
Q: QuestionIs this product made for dual voltage, can it be used in UK with 240volt power ?
Asked by VikasV.
- A:Answer You should buy a power adapter better to avoid any product damage
Answered by JuanT
Q: QuestionIs there a spare battery.? If so part #
Asked by Babematt.
- A:Answer Yes, you can order a spare battery for your unit. The part number is XBATR640US, and it’s available on the Shark Clean website.
Answered by SharkNinja Product Expert
Q: Questioncan i use it without the "odor neutralizing" pod? It is highly scented and makes me sick, I had to put it outside but the smell still lingers in my house. I thought it would be an "odor neutralizing" filter, not highly scented.
Asked by alli353.
- A:Answer Yes. The dial must stay installed, but you can remove the cartridge if the scent is too strong. This won’t affect vacuum performance.
Answered by SharkNinja Product Expert
Q: QuestionSo where does the dirt go? To a tidy bag inside the unit, which gets thrown away? Or is it just into a larger bin from which a larger amount winds up having to get dumped into the trash, potentially creating a larger plume or larger spill?
Asked by JTJT.
- A:Answer Isn't the whole point of this one that then the contents of the dustbin in the vacuum gets automatically sucked into the base unit? Into what, is what my question is? A bag that keeps it contained when you throw it out, or just a larger plastic bin that makes dust plumes and spillage potentially larger and messier when you have to dump that bigger, dirtier thing out?
Answered by JTJT
Q: QuestionI see in spec sheet it weighs 14.48 pounds is that total with al accessories or just the stick vac as used configuration?
Asked by Brownie.
- A:Answer Yes, the listed 18.48 lb weight includes the full system with all accessories, not just the stick vacuum in use.
Answered by SharkNinja Product Expert
Q: QuestionDoes it come with power adapter?
Asked by MN.
- A:Answer On the unit it is not included a power adapter.
Answered by SharkNinja Product Expert
Q: QuestionWhat is the weight, how to do clean the filter?
Asked by Shopper.
- A:Answer The weight is 18.48 lbs for the unit and the Auto-Empty Dock. To clean filters, rinse them with water only. Allow all filters to air-dry completely for up to 48 hours before reinstalling to prevent liquid from being drawn into electric parts. Clean the pre-motor filters at least once a month and post-motor filter at least once a year. Tap off loose dirt between washes when needed. More frequent cleaning may sometimes be necessary with heavy use.
Answered by SharkNinja Product Expert
Page 2, Showing 21-32 of 32 questions
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