Questions & Answers
- Model:
- IZ462H
- SKU:
- 6421820
Your price for this item is $429.99
Page
QuestionIt would really be nice to have a link to the manual. Only comes with one battery? What is the model of a spare battery and how much is it? No info on Shark site or anywhere. Strange for $350.
- Answer Yes it does only come with one battery, it lasts approximately 45 minutes on a full charge. I will be ordering an extra battery soon though. Model number printed on the battery is XSBT750. As far as I can tell, this model was just released so hopefully there will be more info soon!
QuestionWhat is the decibel level of this vacuum? Is it noisy or quiet?
- Answer It is about as loud as any powerful vacuum. To my ear no more or no less. I do not know the exact decibel level. But my pets run and hide from it.
QuestionWhat is the charging setup - does it need to be charged on a wall-mounted dock or can you just plug it in anywhere with an AC adapter while it's folded over? Can the battery be removed easily and swapped, assuming they start selling batteries separately?
- Answer We would like to let you know that you can charge the Shark® Vertex™ DuoClean® either while in the folded position, or you can remove the handheld from the wand and charge it that way. The battery on the IZ462 is easily removed by pressing a battery release button. This unit can also be charged with the battery out of the unit.
QuestionCan this vacuum be used on title floor..?
- Answer Yes there is a switch to change from hard floors to carpet.
QuestionDoes this vac convert to a hand held vacuum?
- Answer Yes it does. However it does not have strong suction when used as a hand tool. And do not bother purchasing the motorized hand tool. It does not work whatsoever.
QuestionDo you carry replacement battery for shark vertex IZ462H? Battery pack model number is XSBT 750.
- Answer We would like to let you know that you can purchase a replacement battery for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
QuestionDoes it have the capacity to turn off the beater bar, if it has one ???
- Answer We would like to let you know that the brushroll spins in both Carpet and Barefloor settings. However in Barefloor settings the brushroll spins at a slower speed.
QuestionIs it good on pet hair (cats)
- Answer Yes it’s amazing for pet hair and any kind of pet hair, works well for large messes and the suction is phenomenal.
QuestionI bought the cordless vertex. However, it will not stay in an upright position. why?
- Answer It will not stand on its own fully extended. You have to push the button that makes it fold in half. Then push top half of unit forward to locking position. It will be half as tall as it was when folded over. Only then, will it stand on its own. Also the same button is used to bend the unit, to make it flexible, so it will get under furniture and tables so you do not have to bend over. Then push back into locking position for full length
QuestionWhere can I find the serial number in the shark cordless vertex vacuum?
- Answer We would like to let you know to find the serial number on this unit you would need to remove the battery.
QuestionIs 281 Watts the suction power or the consumption power?
- Answer We would like to let you know that 281 is the wattage of the motor.
QuestionI have the shark vertex in front of me. I want to plug in the battery but cannot find where to plug cord on vacuum. Can u please tell me.
- Answer It is on the bottom of the battery. I remove my battery but don't have to to charge it.
QuestionIs a dual battery dock available for the XSBT750 batteries?
- Answer We would like to let you know that this unit does not have a charging dock for the battery. To charge the battery you plug the charger into the unit.
QuestionWill it stand upright with no help?
- Answer In the fully extended position it will need to be leaned against something as this vacuum is top heavy. But if the Multi-Flex wand is collapsed it will free stand on its own.
QuestionIs this a self powered/propelled vacuum? If not, how would you rate the ease of use on carpets and on tile or wood floors? Is it suitable for a senior?
- Answer It is not self propelled but the roller heads are powered. It is much easier to push around on my high pile shag rug than my dyson ball vacuum.
QuestionI wish this had two batteries like the previous unit that I own and use currently. Is there a bundle option with a second battery somewhere?
- Answer This updated model has only one battery because the battery can last for up to 60 minutes. I have the original DuoClean model with two batteries; the two batteries each last less than 30 minutes. Maybe that’s why there is only one battery; I do not know if there is a two-battery bundle available.
QuestionCan you order additional batteries for this?
- Answer You can purchase a battery for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.