Questions & Answers

Q: QuestionHow long does the battery last on a single charge?

• A:Answer The camera battery lasts for approximately 3 to 6 months on a single charge.

Q: QuestionWhat is the operating temperature range for this camera?

• A:Answer This camera can handle extreme weather and temperatures ranging from -4 degrees fahrenheit to 122 degrees fahrenheit.

Q: QuestionWhat is the field of view for this camera?

• A:Answer This camera has an ultra-wide 140 degree field of view.

Q: QuestionWhat is the night vision distance of this camera?

• A:Answer The night vision on this camera has a range of up to 30 feet.

Q: QuestionCan I speak to a person through the camera?

• A:Answer Yes, the camera has two-way audio, so you can hear and speak to people.

Q: QuestionHow do I activate the spot lights to come on?

Asked 4 years ago by Chicagoboy.

• A:Answer Hello. You have to turn the spotlight on in the app (it is under “Night Vision” in “Camera Settings”). There is a warning that it will run down your battery more quickly, however.

  Answered 4 years ago by Nluv6983Verified Purchase

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Q: QuestionWill this camera work on your older system ? we have the doorbell camera and indoor camera that work great on older system FYI. Thank-you, Don

Asked 4 years ago by MooseinUtah.

• A:Answer Per their support site: SYSTEM REQUIREMENTS The SimpliSafe Wireless Outdoor Security Camera is compatible with the Generation 3 SimpliSafe Base Station and Keypad*. A Wi-Fi network that supports 2.4GHz and is secured with a WPA2 password is required for SimpliSafe security systems to function. *If you have an Original SimpliSafe system, upgrade to our latest generation today and receive a 50% discount on all your new devices.

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionWill this camera have any issues connecting to my simplisafe system via Google Mesh Wifi?

Asked 3 years ago by HowardT.

• A:Answer The Wireless Outdoor Camera shouldn't have trouble with Google WiFi.

  Answered 3 years ago by Michelle

  
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Q: QuestionDo you also have to purchase the SimplySafe Security System?

Asked 4 years ago by Fran.

• A:Answer Yes you do.

  Answered 4 years ago by LegomanVerified Purchase

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Q: QuestionDo you need the SimpliSafe base station for these cameras?

Asked 4 years ago by JEV5.

• A:Answer Yes

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionIs there any way to hard wire these instead?

Asked 3 years ago by MelB.

• A:Answer no there’s not, they’re wireless and battery charged. you can get a solar panel separately and connect the two so you don’t have to charge the battery.

  Answered 3 years ago by LinaVerified Purchase

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Q: Questiondoes this outdoor camera need any wire hookup at all. i thought the mount needed to be hardwired into an outlet?

Asked 3 years ago by BigBully.

• A:Answer No wiring required. Has a long life battery inside. Just needs to be mounted within Wi-Fi range.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this need motion to set it off or can it record without motion?

Asked 4 years ago by Diad.

• A:Answer The exterior camera typically records when it senses motion (depending on the settings selected within the App). But, you can access the mobile application (with any internet connection) and both view the camera and begin recording. The mobile app will also let you speak through the camera (if you choose).

  Answered 4 years ago by TheDuke

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Q: QuestionHow long does it record for?

Asked 1 year ago by Anonymous.

Q: QuestionCan an indoor camera (wireless) be used outside in a sheltered area and does it sense motion and will it work in a dark area?

Asked 1 year ago by Anonymous.

Q: QuestionIs this camera compatible with Google Pixel Pro 6

Asked 1 year ago by LEMCAT.

• A:Answer The SimpliSafe Wireless Outdoor Camera is part of the complete SimpliSafe Home Security system. The SimpliSafe app is compatible with any device so long as you're able to update to Android 9 or higher.

  Answered 1 year ago by Michelle

  
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Q: QuestionIf you can hook up a solar panel you should be able to hook it up to a wall outlet power source correct Model:SCM301SKU:6475657

Asked 1 year ago by Duke.

• A:Answer Yes, that's right. The Solar Panel plugs into the Wireless Outdoor Camera with a regular USB-micro connection. We do also have a Power Adapter sold separately, which plugs into the camera with a watertight seal so it can be installed outside in the elements.

  Answered 1 year ago by Michelle

  
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Q: QuestionIs simple safe outdoor camera need subscription

Asked 1 year ago by Anonymous.

• A:Answer You need the service if you want it to record when activated.if you have the system you can hook it up without being able to record and it will send notice when motiion detected. You can use the system without the monitoring service.i think this the case but you should look into it more.

  Answered 1 year ago by chazzVerified Purchase

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Q: QuestionDoes this have to be drilled in, or can I use command strips?

Asked 1 year ago by Anonymous.

• A:Answer We do strongly recommend that you screw the Outdoor Camera's mounting bracket into your wall. Even outdoor-rated Command Strips would not be strong enough to secure the camera in place.

  Answered 1 year ago by Michelle

  
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