Questions & Answers

Q: QuestionWill the installer help download the remote control app?

• A:Answer Yes, the agent will help download the appropriate remote control app.

Q: QuestionHow many smart light bulbs will the installer setup?

• A:Answer The installer will install up to 10 smart light bulbs.

Q: QuestionDoes this service include light switch installation?

• A:Answer No, this service does not include light switch installation or replacement.

Q: QuestionHow long does it take to complete the smart lighting service?

• A:Answer The estimated time to complete the smart lighting service is 70 minutes.

Q: QuestionWhat is the duration of the workmanship warranty for this service?

• A:Answer The workmanship warranty for the smart lighting setup service is 90 days.

Q: QuestionCan the smart lighting be controlled using a voice assistant?

• A:Answer Yes, you can learn how to control smart lights with a voice assistant.

Q: QuestionWhat kind of Lights are you Installing and Where Exactly? I see from the picture it looks like a LED String under the couch. You also say Smart Lighting Bridge to home network, what Exactly does that mean? Can you only install 6 lights? Can you send info?

Asked 9 years ago by Chopper.

• A:Answer An example of smart lights would be Philips Hue. They would install up to 6 smart lights for this price and then you could get additional add-on lights installed for a small charge.

  Answered 9 years ago by AnnaBeth

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Q: QuestionDoes Geek Squad replace/repair led strip lights/Backlights inside TV?

Asked 4 years ago by BT.

• A:Answer Excellent inhome service

  Answered 2 years ago by Greeting

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Q: QuestionDoes Geek Squad install smart lighting on a 96-inch TV?

Asked 6 months ago by rp4521.

Q: QuestionDoes the Geek Squad install chandaliers?

Asked 4 years ago by ollie.

Q: QuestionHey, does Geek Squad instal rock lights on a vehicle?

Asked 4 years ago by Anonymous.

Q: QuestionDoes Smart Lighting Setup include Smart Light Switches Installation?

Asked 4 years ago by David.

• A:Answer They don’t do anything that requires them to touch electrical wiring. They can plug stuff in and help set it up, but not attach the wires to the switches.

  Answered 3 years ago by KrupVerified Purchase

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Q: QuestionI purchased LED tape lights for the ceiling of a girls bedroom. Name is UTILITECH #0709208. These led lights came in a roll and a remote which changes colors but very little instructions. Can a Geek Squad member install the lights for me?

Asked 5 years ago by SHAY.

Q: QuestionWhat is the delivery and installation charges fo a 50" mounted tv

Asked 5 years ago by Janie.

Q: QuestionThe description says up to 10 bulbs. I need the Philips - Hue Play LED Bar Light, Model: 7820230U7, SKU:6298635 installed does this cover that? Does the smart lighting setup also cover the Hue light strips. I have tried calling but no one answers.

Asked 5 years ago by JNY516.

• A:Answer FYI I did schedule this w GEEKSQUAD, waited about 3 weeks for the appointment, the Tech arrived and had zero clue about Phillips Hue or the Hue LED LED BAR lights so he cancelled, next appointment is not until Mid OCT. Totally unacceptable. I will just do it myself

  Answered 5 years ago by JNY516

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Q: QuestionCan you troubleshoot the electrical wiring in Lutron Caseta light switches? One of mine stopped working despite current running through it. I'm wondering whether I should hire an electrician or can the Geek Squad handle electrical wiring installations?

Asked 7 years ago by Anonymous.

• A:Answer Generally switches are not that hard to change. Be sure to turn off breaker to turn off power. Then remove face plate, then pull switch out of the box. Take a picture of the switch and the wires for easy reconnect. Take the picture to Lowe's or Home Depot and go to the electrical area of the store. If you have trouble selecting the right switch ask for help. Connect wires to the new switch per the picture you took earlier.

  Answered 7 years ago by BaseballVerified Purchase

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Q: QuestionLooking at Lutron Caseta, but I don't know the amount of switches or type I need. There are several lights with multiple switches and I don't know if it will work with that type of setup. Can the Geek Squad do an evaluation of what I need at home?

Asked 7 years ago by Albert.

• A:Answer Hi Albert - Sure thing! We should be able to send someone out to check your home out and give you some advice. Just head over to our Consultation page at https://www-ssl.bestbuy.com/usw/consultation/leads or call us at 1-800-548-0828 to see if we can get this set up for you.

  Answered 7 years ago by GeekSquadSupport

  
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Q: QuestionI purchased the HUE lighting system with 6 bulbs Can these lights be put on a timer with the HUE app? Id like my lights to go on and off at specific times rather than by voice activation. Can this happen?

Asked 7 years ago by minoi.

Q: Questionhttp://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118 I read about your 100$ smart lightning setup. What are the fees, if I had a 7 or 8th smartbulb? What would be the pricepoint for extra smartbulb to install in the house?

Asked 8 years ago by michaeljackson.