Questions & Answers

Name: Sony - 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR
Brand: Sony
SKU: 5947110
Price: 321.99 USD
Rating: 4.6 (1467 reviews)

Sony - 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR

Model:: KD50X690E; |
SKU:: 5947110

User rating, 4.6 out of 5 stars with 1467 reviews.

Highly rated by customers for:

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Page Showing 101-120 of 219 questions

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QuestionIt's android TV?
Asked 7 years ago by Kibo.
- Answer Negative
  Answered 7 years ago by Bims
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QuestionJust purchased this sony bravia tv. Now can I download other apps.
Asked 7 years ago by MonsterMash.
- Answer Hi MonsterMash, unfortunately, installing or downloading application is not supported by this TV. Thanks! ^Ron
  Answered 7 years ago by SonyListens
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QuestionDoes this tv work with Alexa? My other Sony does.
Asked 7 years ago by Steve.
- Answer Negative. This is not a smart TV and does not provide access to Google assistant nor Alexa.
  Answered 7 years ago by Bims
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Questiondoes it have a web brower built in so i can go on the web?
Asked 7 years ago by dani.
- Answer Yes. Opera
  Answered 7 years ago by Bims
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QuestionI connected a xbox one s no problem, but the DVD player I connected (to HDMI 2) and the PS2 I connected (Component) both won't show on the screen? Does this TV handle low-def inputs?
Asked 7 years ago by britalope.
- Answer Yes, check your video settings and see if they are set to standard or enhanced and that those inputs are not turned off. If this fails, use the hdmi cable for your working xbox one and see if that fixes the problem, if so then you need new cables. If not, I would recommend you reach out to sony tech support or read the troubleshooting section of the manual the tv came with or get it from sony support online.
  Answered 7 years ago by bjett09
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QuestionHi; I have Sony-50-class-49-5-diag--led-2160p-smart-4k-ultra-hd-tv, Model:KD50X690E. But I'm in Reynosa Mexico and i Can't conect to Internet ( wifi). Can you help me to use my TV with an IP address from mexico? Gracias
Asked 7 years ago by Alex76.
- Answer Get a External Chrome cast To help with apps, etc. Check you Wifi or Cable provider If not you may need to get a Wifi Like a in home unit. Example from my Cable provider Comcast /Xfinity = my wifi is about $10
  Answered 7 years ago by Left1348
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QuestionDoes the remote work on the PS3 or PS4 to navigate for Netflix, HULU, etc?
Asked 7 years ago by Anonymous.
- Answer Hi, No, the remote control is not compatible with PS3 and PS4. Thanks! ^Ron
  Answered 7 years ago by SonyListens
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QuestionWhat should I set the tv calibration for best picture?
Asked 7 years ago by Rjda.
- Answer I recommend HDR if available. Otherwise, I would use color settings according to what you are watching, such as sports or game. After this, make sure your brightness and contrast is turned up with this set so the different shades of white and black can show more deeply. If this is too bright and color quality is bad, then you can turn the brightness and contrast down until this is not a problem for you. One last thing I would suggest after adjusting the previously mentioned settings is to make sure your color setting is turned up so colors look vivid without bleeding.
  Answered 7 years ago by PCConsoleGamer
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QuestionDoes this tv have voice control?
Asked 7 years ago by Beb.
- Answer This smart TV does not have voice control feature.
  Answered 7 years ago by CommunityAnswer
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QuestionHow wide is the stand
Asked 7 years ago by Anonymous.
- Answer 25" wide 8.5" deep
  Answered 7 years ago by VJ25
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QuestionHi Can you tell me how I can stream TV shows from my Iphone or IPad to the TV? Also, can I show pictures on my phone to the TV. I love the picture quality etc of the TV, but I can't get the smart part of it down.
Asked 7 years ago by edo.
- Answer Hi edo, you may use the TV's screen mirroring feature so you can view your mobile device from the TV, please take note that this only works with Android. You may refer to page 40 of this link for more information: https://docs.sony.com/release//Manual_4725925011.pdf Thanks, -Mark
  Answered 7 years ago by SonyListens
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QuestionI have a brand new KD50X690E Sony , yesterday green light faded out and now the TV will not turn on, what do I do ? I purchased the tv from Best Buy however I moved it to my home in Belize CA
Asked 7 years ago by Scotty.
- Answer Hi Scotty, We are sorry to hear that you're having issues with your television Let's try to isolate and fix the issue by following some troubleshooting steps, kindly check the link below: https://esupport.sony.com/US/p/support-info.pl?info_id=1727&mdl=KD-50X690E&kbid=00153674 Thanks, Zac
  Answered 7 years ago by SonyListens
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QuestionDoes this tv have google play store?
Asked 7 years ago by Anonymous.
- Answer No, this model does not have the Google Play store built in.
  Answered 7 years ago by CommunityAnswer
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QuestionWhat apps are built into the tv and can I load amazon fire stick on the system or do I still have to use a separate unit .
Asked 7 years ago by Tinman.
- Answer There are twelve apps already installed including Netflix, Hulu, Pandora, YouTube, YouTube Kids and Amazon. More apps can be downloaded and an Amazon Fire TV Stick can be used.
  Answered 7 years ago by CommunityAnswer
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QuestionI am not a handy guy. Can you tell me or show me pictures on how you attach the stand? Thanks
Asked 7 years ago by edo.
- Answer You screw the metal pieces that came to the stand should take 3 screws each for both left and right Pieces. Then once it’s nice and tight you slide it in Under the tv and then make sure you line it with the holes so the screws fit should take 3 more screws on each side . If any problems you can youtube it. Was pretty simple.
  Answered 7 years ago by Mike
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QuestionWhy does my Sony 50" Smart 4K show that it is 1080p and not 2160?
Asked 7 years ago by Henry3rd.
- Answer Hi Henry3rd, the resolution will depend on its source. The source should be 4K in order for the TV to display a 4K picture. However, the TV will automatically upscale HD contents to almost 4K resolution. Thanks! ^Ron
  Answered 2 years ago by SonyListens
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Questionwhat are the dimensions?
Asked 7 years ago by walty.
- Answer Hi walty, Here are the dimensions of this TV: Dimension of TV without stand (W x H x D): 44 3/8 x 25 7/8 x 3 3/8 inch (1124 x 657 x 83 mm) Dimension of TV with stand (W x H x D): 44 3/8 x 27 x 8 5/8 inch (1124 x 685 x 216 mm) Regards, Vincent
  Answered 2 years ago by SonyListens
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Questionwill this tv screen mirror with windows 10?
Asked 7 years ago by crhh.
- Answer Yes it will mirror
  Answered 7 years ago by KentD
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QuestionIS this a touch screen? And Does it work laying flat for use in a table?
Asked 7 years ago by DnD5eGamer.
- Answer Not touch screen. This is a 50" TV -why would you want to lay it flat on a table?
  Answered 7 years ago by Geoff2404
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QuestionWhat ports are accessible on the side of the unit, with tv mounted to a wall bracket? And, which side are they on, looking at the tv from the front? If one is HDMI, is it fully functional, ie same as ones on the back?
Asked 7 years ago by Anonymous.
- Answer Hi there, kindly check on page 34 of this link for the list of available ports on the side panel of the TV: https://docs.sony.com/release//Manual_4725925011.pdf It will be on the left side if your facing the front of the TV. The HDMI ports are also fully functional. Regards, ~Ralph
  Answered 7 years ago by SonyListens
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Questions & Answers

Sony - 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR

Q: QuestionIt's android TV?

Q: QuestionJust purchased this sony bravia tv. Now can I download other apps.

Q: QuestionDoes this tv work with Alexa? My other Sony does.

Q: Questiondoes it have a web brower built in so i can go on the web?

Q: QuestionI connected a xbox one s no problem, but the DVD player I connected (to HDMI 2) and the PS2 I connected (Component) both won't show on the screen? Does this TV handle low-def inputs?

Q: QuestionHi; I have Sony-50-class-49-5-diag--led-2160p-smart-4k-ultra-hd-tv, Model:KD50X690E. But I'm in Reynosa Mexico and i Can't conect to Internet ( wifi). Can you help me to use my TV with an IP address from mexico? Gracias

Q: QuestionDoes the remote work on the PS3 or PS4 to navigate for Netflix, HULU, etc?

Q: QuestionWhat should I set the tv calibration for best picture?

Q: QuestionDoes this tv have voice control?

Q: QuestionHow wide is the stand

Q: QuestionHi Can you tell me how I can stream TV shows from my Iphone or IPad to the TV? Also, can I show pictures on my phone to the TV. I love the picture quality etc of the TV, but I can't get the smart part of it down.

Q: QuestionI have a brand new KD50X690E Sony , yesterday green light faded out and now the TV will not turn on, what do I do ? I purchased the tv from Best Buy however I moved it to my home in Belize CA

Q: QuestionDoes this tv have google play store?

Q: QuestionWhat apps are built into the tv and can I load amazon fire stick on the system or do I still have to use a separate unit .

Q: QuestionI am not a handy guy. Can you tell me or show me pictures on how you attach the stand? Thanks

Q: QuestionWhy does my Sony 50" Smart 4K show that it is 1080p and not 2160?

Q: Questionwhat are the dimensions?

Q: Questionwill this tv screen mirror with windows 10?

Q: QuestionIS this a touch screen? And Does it work laying flat for use in a table?

Q: QuestionWhat ports are accessible on the side of the unit, with tv mounted to a wall bracket? And, which side are they on, looking at the tv from the front? If one is HDMI, is it fully functional, ie same as ones on the back?

QuestionIt's android TV?

QuestionJust purchased this sony bravia tv. Now can I download other apps.

QuestionDoes this tv work with Alexa? My other Sony does.

Questiondoes it have a web brower built in so i can go on the web?

QuestionI connected a xbox one s no problem, but the DVD player I connected (to HDMI 2) and the PS2 I connected (Component) both won't show on the screen? Does this TV handle low-def inputs?

QuestionHi; I have Sony-50-class-49-5-diag--led-2160p-smart-4k-ultra-hd-tv, Model:KD50X690E. But I'm in Reynosa Mexico and i Can't conect to Internet ( wifi). Can you help me to use my TV with an IP address from mexico? Gracias

QuestionDoes the remote work on the PS3 or PS4 to navigate for Netflix, HULU, etc?

QuestionWhat should I set the tv calibration for best picture?

QuestionDoes this tv have voice control?

QuestionHow wide is the stand

QuestionHi Can you tell me how I can stream TV shows from my Iphone or IPad to the TV? Also, can I show pictures on my phone to the TV. I love the picture quality etc of the TV, but I can't get the smart part of it down.

QuestionI have a brand new KD50X690E Sony , yesterday green light faded out and now the TV will not turn on, what do I do ? I purchased the tv from Best Buy however I moved it to my home in Belize CA

QuestionDoes this tv have google play store?

QuestionWhat apps are built into the tv and can I load amazon fire stick on the system or do I still have to use a separate unit .

QuestionI am not a handy guy. Can you tell me or show me pictures on how you attach the stand? Thanks

QuestionWhy does my Sony 50" Smart 4K show that it is 1080p and not 2160?

Questionwhat are the dimensions?

Questionwill this tv screen mirror with windows 10?

QuestionIS this a touch screen? And Does it work laying flat for use in a table?

QuestionWhat ports are accessible on the side of the unit, with tv mounted to a wall bracket? And, which side are they on, looking at the tv from the front? If one is HDMI, is it fully functional, ie same as ones on the back?