A:AnswerHi Roberto,
Thank you so much for your question.
Sony TV models purchased in the US/Canada has a power requirement of 120 V AC, 60 Hz and 110-240 V AC, 50/60Hz for other countries. You may need a transformer/power converter to safely use this TV in a 220 V outlet.
Hope this information helps!
Watch everything with lifelike picture quality, powered by the intelligent 4K HDR Processor X1. Every scene is dynamically enhanced with over a billion colors and excellent clarity and contrast. Triluminos Pro reproduces colors with enhanced saturation and hue so everything you watch is vivid and bright.
Best regards,
Maria
A:AnswerHi tvnerd, Thank you for your question! Yes, the built-in Bluetooth function in the Sony BRAVIA 3 TV will transmit in stereo. This means you can connect compatible Bluetooth headphones, speakers, or soundbars to the TV and enjoy stereo sound. Hope this helps!
The Sony BRAVIA 3 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen.
Regards,
Sam
A:AnswerHi Robert,
Thank you for reaching out to us with your concerns. We regret to hear that you are experiencing connection issues with your Sony BRAVIA 3 TV and DAV-DZ175 home theater system. Please note that the DAV-DZ175 home theater system does not support Audio Return Channel (ARC) technology. If you are connecting a system that is incompatible with Control for HDMI or ARC, you will need an additional audio connection, such as an HDMI and Optical Audio cable. For guidance on connecting your BRAVIA TV to your home theater system via HDMI, please visit the following link: https://www.sony.com/electronics/support/articles/00231669.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 3.
Thank you for your understanding! We hope this helps you get back to enjoying your BRAVIA experience!
Sincerely,
Maria
A:AnswerHi Otonel,
The BRAVIA 3 TV is unable to display images when it is powered off. However, it does have the ability to showcase pictures as a screensaver while in standby mode. This can be achieved using the Living Decor app, which allows you to turn your TV into an elegant interior accessory featuring sophisticated images, music themes, photos, and clock functions. Additionally, by connecting the app to Google Photos™, you can display your personal photos on the TV.
Hope this information helps!
Get detailed, responsive game play with BRAVIA TV exclusive features for the PlayStation 5 console. Auto HDR Tone Mapping instantly optimizes HDR settings during your PS5 initial setup for detailed, high-contrast scenes. Auto Genre Picture Mode automatically switches the TV to Game Mode when gaming to ensure reduced input lag, and back to Standard Mode when streaming for optimized picture quality.
Best regards,
Maria
A:AnswerHi TXGma,
Thank you for reaching out to us with your concern!
The Sony BRAVIA 3 primarily supports HDMI connections. If your device is compatible with HDMI, you should be able to connect it to the TV without any issues.
Hope this information helps!
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 3.
Thank you for your patience, and we look forward to resolving this issue promptly!
Sincerely,
Maria
A:AnswerHi Carl05,
Thank you for reaching us with your concern!
Yes, you should use the 4K HDMI port on your receiver since your Sony BRAVIA 3 is rated for 4K. The 4K HDMI port will be sufficient to handle the resolution and features of your BRAVIA 3 TV, ensuring optimal performance and compatibility.
Hope this information helps!
Get detailed, responsive game play with BRAVIA TV exclusive features for the PlayStation 5 console. Auto HDR Tone Mapping instantly optimizes HDR settings during your PS5 initial setup for detailed, high-contrast scenes. Auto Genre Picture Mode automatically switches the TV to Game Mode when gaming to ensure reduced input lag, and back to Standard Mode when streaming for optimized picture quality.
Best regards,
Maria
A:AnswerHi there,
Thank you for your interest in the Sony BRAVIA 3.
If you're asking whether the Sony BRAVIA 3 TV is compatible with Blu-ray players, the answer is yes. You can connect a Blu-ray player to the TV using an HDMI cable, which will allow you to enjoy high-definition video and audio from your Blu-ray discs.
Hope this information helps!
Watch everything with lifelike picture quality, powered by the intelligent 4K HDR Processor X1. Every scene is dynamically enhanced with over a billion colors and excellent clarity and contrast. Triluminos Pro reproduces colors with enhanced saturation and hue so everything you watch is vivid and bright.
Best regards,
Maria
A:AnswerHi Steve,
Thank you for your inquiry.
BRAVIA 3 has the following dimensions:
1. Actual Width of the 55" BRAVIA 3: 48.6 inches (1,233 mm) without the stand.
2. Actual Height of the 55" BRAVIA 3: 28.07 inches (713 mm) without the stand.
3. Leg Measurements:
Distance Between the Legs: 39.4 inches (998 mm).
Distance from Outside Width to the Legs: Approximately 4.6 inches on each side
Hope this information helps!
Get detailed, responsive game play with BRAVIA TV exclusive features for the PlayStation 5 console. Auto HDR Tone Mapping instantly optimizes HDR settings during your PS5 initial setup for detailed, high-contrast scenes. Auto Genre Picture Mode automatically switches the TV to Game Mode when gaming to ensure reduced input lag, and back to Standard Mode when streaming for optimized picture quality.
Best regards,
Maria
A:AnswerHi GMAN,
Thank you for you interest in the BRAVIA 3.
The weight of the Sony 55" BRAVIA 3 TV is:
35.3 lbs (16.0 kg) without the stand,
36.0 lbs (16.3 kg) with the stand, and
48.5 lbs (22 kg) for the package carton (gross weight)
Hope this information helps!
See stunning 4K picture quality rich with real-world detail and texture. 4K X-Reality PRO analyzes and refines every scene using Sony's unique 4K reference database so even content filmed in HD is upscaled to near-4K resolution.
Best regards,
Maria
A:AnswerHi Buchi,
Thank you for reaching us with your concern! If you were pertaining to the VESA Hole Pattern. for Tv wall mounts, the 55-inch BRAVIA 3 has a mounting pattern of 11.81 x 11.81 inch (300 x 300 mm).
If you need further information for this, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 3
Hope this information helps!
Experience 4K HDR color and the user-friendly streaming of Google TV with the BRAVIA 3 K55S30 55" 4K HDR Smart LED TV from Sony. The K55S30 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen.
Best regards,
Maria
A:AnswerHi Rob, Thank you for your interest in the Sony BRAVIA 3! This TV has a power range requirement of 110-240 V. Sony TV models purchased in the US/Canada has a power requirement of 120 V AC, 60 Hz and 110-240 V AC, 50/60Hz for other countries. You may need a transformer/power converter to safely use this TV in Italy or in a 220 or 240 V outlet. Hope this helps!
The Sony BRAVIA 3 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen.
Regards,
Sam
A:AnswerHi ImageHelp, Thank you for your inquiry! For displaying an image or logo on the screen via a USB drive on the Sony BRAVIA 3, the image/picture size should be 3840 x 2160 pixels. Hope this helps!
The Sony BRAVIA 3 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen.
Regards,
Sam
A:AnswerHi Tom,
Thank you for your interest with the BARVIA 3!
Regarding your question, TV's for the North American Market are assembled in Mexico.
Hope this information helps!
Experience 4K HDR color and the user-friendly streaming of Google TV with the BRAVIA 3 K55S30 55" 4K HDR Smart LED TV from Sony. The K55S30 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen.
Best Regards,
Maria
A:AnswerHi Remote, We're sorry to hear about the remote not working despite manually powering the TV on and off and unplugging/plugging it back in. To further isolate and resolve this issue, please follow these troubleshooting steps:
-Press each button on the remote control twice to make sure none of the buttons are stuck.
-Remove obstacles between the TV and the remote control.
-Remove and reinstall the batteries to ensure a good connection.
-Replace the batteries with new ones.
-Check the operation of the available buttons (on/off, volume up/down, channel, etc.) on your TV. Press the buttons on the TV itself to verify that the TV will respond and is working properly.
If the issue still occurs after you complete all of the troubleshooting steps, the remote control may need to be replaced. You can contact Sony support for further assistance. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us.
Regards,
Sam
A:AnswerHi jimbo, We're sorry to hear about the "no signal" issue you're experiencing with your Sony BRAVIA 3. To address the "no signal" issue on your TV when connected to the Verizon cable box via HDMI, you can follow these troubleshooting steps as needed:
Perform each step as needed. Check if the issue is resolved after each step is performed.
-If you haven't done so already, ensure your cable box is turned on and not in standby mode. Try turning your cable box off and then back on.
-Power reset your cable box:
Unplug your cable box from the wall outlet or power strip.
Wait one minute, then plug it back in and turn it on.
Note: If the device is plugged into a power strip or surge protector, remove and plug it directly into the wall outlet. If the issue is resolved, the problem may be with the power strip or surge protector and not the device or TV.
-After performing a power reset, make sure the correct input is selected on your TV.
-Check with your cable service provider to see if you could be experiencing a service outage in the area.
-Perform a power reset of your TV, and then make sure the correct input is selected on your TV.
-If you have another source device, connect it to the same TV input to help determine if there is a problem with the cable box.
If another device receives a signal from that port but not the cable box, your cable box may be defective. Contact your service provider for assistance.
If none of these steps resolve the issue, please contact us. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us.
Regards,
Sam
