A:Answer Thank you for contacting Sony, Kb.
We are very sorry to hear about the issues you are experiencing with your BRAVIA 3 television, specifically the light black spots and areas you are noticing across the screen, especially in the corners and when viewing uniform colors like white, blue, or green. This certainly is not the clear, uniform picture quality we intend to deliver.
We strongly recommend that you contact our dedicated support specialists directly so they can professionally diagnose the cause and explore the best path to resolution. They can guide you through specific troubleshooting steps, such as adjusting picture settings, running a panel self-diagnosis, or checking for the latest firmware updates, which can sometimes mitigate these effects.
Please reach out to our team here:
Sony Support Contact: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We apologize that your new television is not meeting your expectations for picture quality, and we appreciate you bringing this to our attention.
Best regards, Gus, Sony Social Media Team
