Questions & Answers

Name: Sony - 65" Class X900H Series LED 4K UHD Smart Android TV
Brand: Sony
SKU: 6401205
Price: 279.99 USD
Rating: 4.5 (2259 reviews)

Sony - 65" Class X900H Series LED 4K UHD Smart Android TV

Model:: XBR65X900H; |
SKU:: 6401205

User rating, 4.5 out of 5 stars with 2259 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 156 questions

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QuestionWill the remote control my samsung sound bar? I don't want to have multiple remotes
Asked 4 years ago by TMk.
- Answer Hi TMk, Depending on the external devices, some buttons may not respond. You can operate the Sound Bar using TV remote control when connected via HDMI cable and with the Control for HDMI function enabled. The following operations can be used with the TV remote control: • Power On/Off - You can turn the TV On or Off and the Sound Bar will turn On or Off at the same time. • Volume adjustment - You can adjust the volume of the Sound Bar when it is selected in the audio output setting of the TV. Note: We can't guarantee the full operation of the TV with third-party devices. Make sure to use an ARC compatible HDMI cable. For further assistance with regards to compatibility, please refer to your sound bar's manufacturer. Thanks. -Jess
  Answered 4 years ago by SonyListens
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QuestionDoes this unit support 3D?
Asked 5 years ago by Anonymous.
- Answer no 3D is not supported
  Answered 5 years ago by Tyy5150
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QuestionWhen it comes to voltage, is this 110v only or it's 110-220v? I'm currently in a 220v only country. Thanks.
Asked 5 years ago by pfsilvas.
- Answer From Sony TV manual, the power requirement is AC 110V - 240V. So YES- it will work with you power outlet.
  Answered 5 years ago by Lazybum
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QuestionDoes this TV have Apple TV and Disney + Built in or only via screen mirroring?
Asked 5 years ago by Meme.
- Answer Hi Meme, thank you for inquiring about the XBR65X900H. The Disney+ Android app can be installed from Google Play™ Store. You can use the Apple TV app or Apple TV+ with Android TV that supports a feature AirPlay 2 which is already built-in in the 900H series. I hope this helps. Regards, Erin
  Answered 5 years ago by SonyListens
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QuestionWhat is the distance between the two extended feet. The farthest distance. I have a 49 inch tv table now. Thanks
Asked 5 years ago by Chris.
- Answer Hi Chris, thanks for inquiring about the XBR65X900H. The space of the legs is 44 1/2 inches and the height is 2.75 inches. Regards, Erin
  Answered 5 years ago by SonyListens
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QuestionMy daughter has got sticky stuff smeared all over this TV. What is the best thing I can use to clean it with?
Asked 3 years ago by Superbrown69.
- Answer Hi SuperBrown, Good question. Before your start, please make sure to unplug the power cord from the wall outlet. We recommend cleaning the LCD screen with a soft, dry cloth. For more stubborn stains, you can use a soft cloth slightly dampened with a solution of mild soap and warm water. When you clean the screen, wipe it in small circular motions from top to bottom. Immediately afterward, use a soft cloth to dry the screen. For more information, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00167099 Regards, Sam
  Answered 3 years ago by SonyListens
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QuestionCan Oticon More hearing aides be paired with the X900H bluetooth?
Asked 4 years ago by TulsaBrick.
- Answer Hi TulsaBrick, thanks for inquiring about the X900H. You can only pair Bluetooth headphones to the TV that supports the A2DP Bluetooth profile. Other Bluetooth headphones that support A2DP may work. However, we don't guarantee its operation. Regards, Erin
  Answered 4 years ago by SonyListens
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QuestionIf I have an older surround sounds system that needs to connect to an RCA jack, will this tv be compatible?
Asked 4 years ago by Kelly.
- Answer Hi Kelly, thanks for inquiring about the TV. You can connect your surround sound system to the TV using a Coaxial Digital Cable, Optical Digital Cable, or Audio cable to the Audio Output jack on your TV and connect the other end of the cable to the corresponding jacks on the A/V receiver or home theater system. Since your surround sound system needs an RCA jack, you can use a Composite with 4 pole mini-plug RCA conversion cable to connect it to the X900H. Please check this link to follow the instructions on which type of connection you want to use. https://www.sony.com/electronics/support/articles/00231652 I hope this helps. Regards, Erin
  Answered 4 years ago by SonyListens
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QuestionWILL THIS TV MAKE STANDARD DEFINITION PICTURES LOOK BETTER?
Asked 4 years ago by Anonymous.
- Answer Hi, thank you for inquiring about the TV. Yes. The picture will look better when you're watching Standard Definition. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. I hope this helps. Regards, Erin
  Answered 4 years ago by SonyListens
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QuestionA lot of buzz on the internet yesterday about Sony cancelling the VRR firmware update for the X900H. I will return this TV if it's true. Any conformation on this?
Asked 4 years ago by PineKat.
- Answer Hi PineKat, Thank you so much for reaching out! Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series. Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472 Our apologies for any confusion this may have caused! Sincerely, Erin
  Answered 4 years ago by SonyListens
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QuestionSince Sony has decided not to support VRR and ALLM as part of their Software support for HDMI 2.1 for the X900H will BestBuy honor any returns for gamers whose whole purpose in purchasing this TV was to be able to use the VRR ALLM features for games???
Asked 4 years ago by Greywolf671.
- Answer Hi Greywolf671, Thank you so much for reaching out! Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series. Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472 Our apologies for any confusion this may have caused! Please let us know if you have any questions. You can drop us an email at [email protected] with the following details: Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H Sincerely, Erin
  Answered 4 years ago by SonyListens
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QuestionThis week Sony just cancelled plans to update this TV with VRR and ALLM, prompting a lot of angry customers to return this TV. Some angry customers are outside their return window. Any idea if Best Buy will step up and take care of these customers?
Asked 4 years ago by mauigeist.
- Answer Hi mauigeist, Thank you so much for reaching out! Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series. Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472 Our apologies for any confusion this may have caused! Sincerely, Erin
  Answered 4 years ago by SonyListens
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QuestionI have a Bose SoundTouch 300 sound bar I bought in 2017. It uses ARC but not eARC. Would this tv still work with my sound bar set up?
Asked 4 years ago by Will.
- Answer Hi Will, thank you for inquiring about the TV. Absolutely. The TV will work with your soundbar's setup. Regards, Erin
  Answered 4 years ago by SonyListens
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QuestionIs the over the air (OTA) tuner ATSC 3.0 capable?
Asked 4 years ago by eastviewdan.
- Answer It's clearly NOT ACTIVE, DISAPPOINTING ......
  Answered 4 years ago by Anonymous
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QuestionHow long is warranty
Asked 4 years ago by Peanut.
- Answer TV has a store return policy that is extended by Best Buy to about January 14 for all holiday season purchases. The Manufacturer Warranty is 1 year from date of purchase. If you purchase with a credit card on credit (not debit), very often your cc company or bank or credit union also offers a 1 yr extended warranty (call and ask for details). Aside from that, you'll have to purchase an extended warranty from Best Buy's Geek Squad, which you have the option of 2 or 5 years. It's a considerable cost at about 20% of purchase price for the 2 yr ext warranty, but offers some peace of mind. The Geek Squad extended warranty is apparently very good, and they'll come to your home to do repairs or pack it up for replacement. This is a nice, convenient benefit, seeing as a large tv can be very difficult to repackage (if you even kept the original box and padding) to ship back to manufacturer for replacement or repair.
  Answered 4 years ago by MtnDude
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QuestionWhat is the best wall mount for the Sony 65X900H
Asked 4 years ago by Bigbob.
- Answer Hi Bigbob, thanks for inquiring about the TV. Please use the recommended Wall Mount Bracket model SU-WL855. The VESA® HOLE PITCH(W X H) for 65" is 11 7/8 x 11 7/8 inch / 300 x 300 mm. Regards, Erin
  Answered 4 years ago by SonyListens
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QuestionI just bought the 65” 900 H from Best Buy. Got home the box said 90H — identical TV or a bait and switch?
Asked 4 years ago by Jackj.
- Answer What's the model numbers on the TV back cover? That's the important number.....
  Answered 4 years ago by Anonymous
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Questiontwo questions: 1) Does the TV work in a country when the power is 220W/50hz ? 2) Does the model you selling is Power requirements: 110 V – 240 V AC, 50/60 Hz or (U.S.A./ Canada 120 V AC, 60 Hz) ? thanks
Asked 4 years ago by magnusonpatutu.
- Answer The safest is to buy a TV in that particular place, they are not the same .
  Answered 4 years ago by Anonymous
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QuestionDoes the Sony X900H work with Plex?
Asked 4 years ago by dane.
- Answer Hi dane, thank you for inquiring about the TV. You can add/download the Plex app from Google Play Store. Regards, Erin
  Answered 4 years ago by SonyListens
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QuestionWould like to know if thr X900H an the x90ch are the same model lots of confusion between the 2 t.v’s
Asked 5 years ago by Josh.
- Answer Hi Josh, thank you for inquiring about the TV. We apologize for the confusion. The 900H and 90CH are the same models with the same specification. Models with CH like the 90CH is sold at membership-only clubs. Regards, Erin
  Answered 5 years ago by SonyListens
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Questions & Answers

Sony - 65" Class X900H Series LED 4K UHD Smart Android TV

Q: QuestionWill the remote control my samsung sound bar? I don't want to have multiple remotes

Q: QuestionDoes this unit support 3D?

Q: QuestionWhen it comes to voltage, is this 110v only or it's 110-220v? I'm currently in a 220v only country. Thanks.

Q: QuestionDoes this TV have Apple TV and Disney + Built in or only via screen mirroring?

Q: QuestionWhat is the distance between the two extended feet. The farthest distance. I have a 49 inch tv table now. Thanks

Q: QuestionMy daughter has got sticky stuff smeared all over this TV. What is the best thing I can use to clean it with?

Q: QuestionCan Oticon More hearing aides be paired with the X900H bluetooth?

Q: QuestionIf I have an older surround sounds system that needs to connect to an RCA jack, will this tv be compatible?

Q: QuestionWILL THIS TV MAKE STANDARD DEFINITION PICTURES LOOK BETTER?

Q: QuestionA lot of buzz on the internet yesterday about Sony cancelling the VRR firmware update for the X900H. I will return this TV if it's true. Any conformation on this?

Q: QuestionSince Sony has decided not to support VRR and ALLM as part of their Software support for HDMI 2.1 for the X900H will BestBuy honor any returns for gamers whose whole purpose in purchasing this TV was to be able to use the VRR ALLM features for games???

Q: QuestionThis week Sony just cancelled plans to update this TV with VRR and ALLM, prompting a lot of angry customers to return this TV. Some angry customers are outside their return window. Any idea if Best Buy will step up and take care of these customers?

Q: QuestionI have a Bose SoundTouch 300 sound bar I bought in 2017. It uses ARC but not eARC. Would this tv still work with my sound bar set up?

Q: QuestionIs the over the air (OTA) tuner ATSC 3.0 capable?

Q: QuestionHow long is warranty

Q: QuestionWhat is the best wall mount for the Sony 65X900H

Q: QuestionI just bought the 65” 900 H from Best Buy. Got home the box said 90H — identical TV or a bait and switch?

Q: Questiontwo questions: 1) Does the TV work in a country when the power is 220W/50hz ? 2) Does the model you selling is Power requirements: 110 V – 240 V AC, 50/60 Hz or (U.S.A./ Canada 120 V AC, 60 Hz) ? thanks

Q: QuestionDoes the Sony X900H work with Plex?

Q: QuestionWould like to know if thr X900H an the x90ch are the same model lots of confusion between the 2 t.v’s

Best-selling TVs

QuestionWill the remote control my samsung sound bar? I don't want to have multiple remotes

QuestionDoes this unit support 3D?

QuestionWhen it comes to voltage, is this 110v only or it's 110-220v? I'm currently in a 220v only country. Thanks.

QuestionDoes this TV have Apple TV and Disney + Built in or only via screen mirroring?

QuestionWhat is the distance between the two extended feet. The farthest distance. I have a 49 inch tv table now. Thanks

QuestionMy daughter has got sticky stuff smeared all over this TV. What is the best thing I can use to clean it with?

QuestionCan Oticon More hearing aides be paired with the X900H bluetooth?

QuestionIf I have an older surround sounds system that needs to connect to an RCA jack, will this tv be compatible?

QuestionWILL THIS TV MAKE STANDARD DEFINITION PICTURES LOOK BETTER?

QuestionA lot of buzz on the internet yesterday about Sony cancelling the VRR firmware update for the X900H. I will return this TV if it's true. Any conformation on this?

QuestionSince Sony has decided not to support VRR and ALLM as part of their Software support for HDMI 2.1 for the X900H will BestBuy honor any returns for gamers whose whole purpose in purchasing this TV was to be able to use the VRR ALLM features for games???

QuestionThis week Sony just cancelled plans to update this TV with VRR and ALLM, prompting a lot of angry customers to return this TV. Some angry customers are outside their return window. Any idea if Best Buy will step up and take care of these customers?

QuestionI have a Bose SoundTouch 300 sound bar I bought in 2017. It uses ARC but not eARC. Would this tv still work with my sound bar set up?

QuestionIs the over the air (OTA) tuner ATSC 3.0 capable?

QuestionHow long is warranty

QuestionWhat is the best wall mount for the Sony 65X900H

QuestionI just bought the 65” 900 H from Best Buy. Got home the box said 90H — identical TV or a bait and switch?

Questiontwo questions: 1) Does the TV work in a country when the power is 220W/50hz ? 2) Does the model you selling is Power requirements: 110 V – 240 V AC, 50/60 Hz or (U.S.A./ Canada 120 V AC, 60 Hz) ? thanks

QuestionDoes the Sony X900H work with Plex?

QuestionWould like to know if thr X900H an the x90ch are the same model lots of confusion between the 2 t.v’s