Questions & Answers

Q: QuestionDoes this camera have a slow-motion feature for recording videos?

• A:Answer Yes, this camera has a super slow-motion movie HFR (High Frame Rate) and can capture super slow-motion movie clips at up to 960fps at 1080p.

Q: QuestionHow does the camera handle low light conditions for photography?

• A:Answer This camera has Optical SteadyShot™ technology which compensates for camera shake when shooting handheld in ultra-telephoto range or dim light.

Q: QuestionWhat is the maximum resolution that this Sony digital camera can capture?

• A:Answer This Sony Cyber-shot digital camera can capture high-resolution images up to 5,472 x 3,648 pixels.

Q: QuestionWhat type of viewfinder does this camera have?

• A:Answer This camera has an electronic viewfinder.

Q: QuestionHow many images can I take on a single battery charge?

• A:Answer This camera allows you to take 400 images on a single battery charge.

Q: QuestionCan zoom be adjusted manually or do you have to let a motor in the camera adjust the focal length?

Asked 6 years ago by Visitant.

• A:Answer It has a W/T lever near the shutter button for motorzed zoom, or you can use the ring on the lens. (Use both so the motor does most of the work and then you fine tune with the ring). In settings you can switch the inner and outer lens rings to choose which is zoom and which is focus

  Answered 6 years ago by RobInWaVerified Purchase

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Q: QuestionIs there any shutter lag? I understand that the auto focus is quite fast, but I shoot a lot of action and am a "decisive moment" sort of photographer. I'm currently shooting with a D500, but am attracted to the zoom range and features of this camera.

Asked 6 years ago by Visitant.

• A:Answer The zoom range is fantastic for telephoto. Just be aware the widest angle is a 24mm equivalent. There is no shutter lag. You may also shoot 24fps bursts to make sure you capture the right moment. The AF is so fast, it keeps the subject in focus throughout. I chose this camera over a DSLR so I don't have to worry about carrying lenses and changing lenses. I have been very happy with this camera for travel, nature and wildlife pics. I captured everything I wanted to on my overseas trip, from a wedding to hiking to family photos. It was easy to get great photos of birds and bats from a distance. Kids are the hardest to capture because they move fast. This camera always kept up with them.

  Answered 6 years ago by RobInWaVerified Purchase

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Q: QuestionI am having the worst time with this camera focusing. Also zoom does not seem 100x. I have a Sony DSC400 hx 50x zoom that zooms further. I have this extended to 600mm +4 . What should I have the button on down where it says C S DM M for zoom?

Asked 4 years ago by wannabephotographer.

• A:Answer The internet is full of people willing to share how to set up the Sony rx10 iv. To make use of Clear Image Zoom, you cannot use RAW format, just jpg. So, camera ! page 1, set the quality to extra fine so the image size would be L:20M. Make use of all the megapixels you can. Camera2 page 6/10, change the zoom setting to On:ClearImage Zoom. Now you are set. On the screen it will show that when you zoom out to 600mm, it can go more and will show x2 when you reach the max of 1200mm. From 600mm to 1200mm is when ClearImage Zoom is activated. As for the focusing, there are many different metering modes, multi, center, large spot or standard,entire screen, or highlight. Focusing mode had wide, center, flexible spot large,medium,small, expand flexible spot, or lock on AF:expand flexible spot. Experiment.

  Answered 3 years ago by sonyshooter

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Q: QuestionAre you able to do time-lapse photography either with a camera function or by adding an accessory?

Asked 3 years ago by Captain.

• A:Answer Hi Captain, Sony's commitment to customer satisfaction is our top priority. This camera does not have time lapse feature and Sony does not have accessory that can be added to the camera that can make it possible. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support)

  Answered 3 years ago by SonyListens

  
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Q: QuestionIs there a preferred Zeiss lens for this camera? Thanks!

Asked 3 years ago by JW.

• A:Answer It is a fixed lens camera not interchangeable lens, so that lens it has is the only Zeiss lens you can use.

  Answered 3 years ago by Anthonyg1681Verified Purchase

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Q: QuestionDoes the RX10 Mk4 have a life expectancy associated with the number of shutter clicks?

Asked 5 years ago by Mike.

• A:Answer I own this camera and always use the electronic shutter option. Why? Because at 24 shots/sec. high speed bursts, I would wear out the mechanical shutter in a year or two! Importantly, the RX10 MK4's electronic shutter has a nice-functioning software that virtually eliminates the dreaded "rolling shutter" effect!

  Answered 4 years ago by Gary

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Q: QuestionSo I understand the more memory your card can hold the longer your time to record extends. What is the highest GB this camera could hold? Thanks

Asked 7 years ago by Sam.

• A:Answer I use the SanDisk 256GB Extreme Pro SD card. It’s fairly priced and provides writing and reading speeds near 95MB/s. It’s a card I recommend for almost every camera that costs under $2000, because of it’s great price to performance ratio. You get one of these and it’s yours for years. The speed makes it perfect for whatever you’re doing; fast bursts with large megapixel cameras, 4K video, let alone Full HD. It comes in 16GB, 32GB, 64GB, 128GB and 256GB sizes. It is hands down the best choice for the Sony RX10 IV!

  I would recommend:

  • 

    SanDisk - Extreme Pro 256GB SDXC UHS-I Memory Card

    User rating, 4.91 out of 5 stars with 66 reviews.

    (66)

  Answered 6 years ago by ClarkersVerified Purchase

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Q: Questionwhere can i look at the manual before i pirchase the camera?

Asked 3 years ago by Anonymous.

• A:Answer The user manual for this camera can be downloaded in PDF format from the Sony website. Also, there are several books written about the camera that help to explain the numerous settings available. I purchased one written by Alexander S. White that I've downloaded to my iPad so I can refer to it when necessary. The camera can be complex. Its capabilities are beyond my needs, but it met all my requirements for what will probably be my forever camera.

  Answered 3 years ago by GaryVerified Purchase

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Q: QuestionHow much does this camera weigh?

Asked 6 years ago by Gin.

• A:Answer Hi Gin, The camera weighs: -2lb 5.1oz (1050 g) (Body Only) -2lb 6.7oz (1095 g)(Battery and SDXC Card are included). You may refer to this link for more information (Weights and Measurements): https://docs.sony.com/release//SPECS/DSCRX10M4B_mksp.pdf ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questionare all accessories included?

Asked 2 months ago by Anonymous.

Q: Questioni need extra batteries and a multiple battery charger

Asked 10 months ago by esco.

• A:Answer Hi esco, Sony's commitment to customer satisfaction is our top priority. The battery model that you will need for this camera is Sony NP-FW50. Thank you for choosing Sony. -Linda 1-25-25 Sony Social Support

  Answered 10 months ago by SonyListens

  
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Q: QuestionWhat comes with the camera? Strap? Charger? Battery? Anything?

Asked 11 months ago by katybean2.

• A:Answer When I bought it in 2024, included Strap, Charger, and Battery. The product description on the website should usually have that information.

  Answered 9 months ago by JKS2020Verified Purchase

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Q: QuestionDoes the purchase of this camera include the battery and charger?

Asked 1 year ago by MJR.

• A:Answer Hi MJR, Sony commitment to customer satisfaction is our top priority. Yes, battery and micro-USB cable for charging is supplied in the box For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 9-13-2024 Sony Social Support

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat is a good memory card that keeps the lag time as low as possible (after taking pictures and then having to wait till you can take next shot). My current memory card (San disk Extreme Pro 170mb/s) still leaves about a 3-4 second lag time. Thanks!

Asked 2 years ago by Itsevie.

• A:Answer Hi Itsevie, Sony commitment to customer satisfaction is our top priority. To reduce buffer on your DSCRX10M4 camera, we recommend using a memory card with higher read and write speeds. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 11-11-2023 Sony Social Support

  Answered 2 years ago by SonyListens

  
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