Questions & Answers

138 Questions & 260 Answers
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  • Question
    how is the battery life on this camera?   (8 Answers)

    i plan on taking one to an amusement park and was wondering if i would need a spare battery.

    By Anonymous June 19, 2015.

    Answers
    • Best 
      Answer

      Hi there! Approximate recording time with the battery pack: Continuous recording time = 115 min, Typical recording time = 55 min. -Anthony

      By SonyListens June 20, 2015.

      • Sony Representative
  • Question
    Can you connect a external microphone to this camera?   (6 Answers)

    Can I connect a external microphone to this camera for better audio capturing and if so, is there a delay between the audio capture and video capturing?

    By ILoveSony July 1, 2015.

    Answers
    • Best 
      Answer

      No, it does NOT have an external microphone jack. In the spec tab of this products listing it says it does , but that is wrong. I am returning my camera for this reason. I contacted customer service,and we together called Sony to verify, and they did infact let me and the Best Buy customer service rep know that it DOES NOT have the input. They should be updating the listing soon. but if you need to use this camera for more than recording your kids birthday parties and need audio of a standard higher than the HACK level video, you will need a Field Audio Recording setup that will have to be added in post production editing. Although this camera can achieve a High Definition video performance with a good lighting setup, it's audio capabilities are EXTREMELY limited and this camera should only be used on a personal level not professional or even someone tying to emulate a professional. Please Please please take that into account before buying !!

      By Tommy September 17, 2015.

    • Question
      How long (time) does card hold in HD   (6 Answers)

      How long (time) does card in HD vidio

      By Anonymous May 11, 2015.

      Answers
      • Best 
        Answer

        Hi, the recording time would depend on the capacity of the card you're using. To know the expected recording time for different cards, please click the link. helpguide.sony.net/cam/1440/v1/en/contents/TP0000557913.html?search=card. Thanks_Mitch

        By SonyListens May 12, 2015.

        • Sony Representative
    • Question
      can you attach a tripod to this camcorder ?   (6 Answers)

      By Anonymous July 22, 2015.

      Answers
    • Question
      How good is it when recording sports?   (6 Answers)

      Just wondering how good it would do recording sports?

      By Anonymous June 25, 2015.

      Answers
      • Best 
        Answer

        I mainly use it for surfing videos and it works great. The camera man is on the beach is able to get into the action with it zoomed in.

        By Alan D. September 22, 2015.

      • Question
        is it youtube friendly   (2 Answers)

        By gonzalo December 1, 2015.

        Answers
        • Best 
          Answer

          Yes, this camera is Youtube friendly.

          By CommunityAnswer December 3, 2015.

        • Question
          How easy is it to make a DVD from what you recorded on the camera?   (2 Answers)

          By Anonymous November 9, 2015.

          Answers
          • Best 
            Answer

            Hi, the built-in USB cable stowed in the hand strap is very convenient for extra-quick charging and connection to a PC. You can use the supplied software the PlayMemories Home to burn your videos easily to a disc. For more information regarding this software, please visit this site: https://us.en.kb.sony.com/app/answers/detail/a_id/55214/p/36919%2C37505%2C37553%2C95219/c/65%2C66/kw/What%20is%20playmemories%20Home. I hope this helps, Dave

            By SonyListens November 9, 2015.

            • Sony Representative
        • Question
          Do i need an SD card to record videos and stuff?   (3 Answers)

          By Anonymous April 9, 2016.

          Answers
          • Best 
            Answer

            Yes. Grab one for $15 or less at stores not named Best Buy if you don't find a viable option there.

            By LAX4LIFE April 17, 2016.

          • Question
            how long does a 32gb disk last   (2 Answers)

            How long can you record on a 32gb disk

            By wild bill February 5, 2016.

            Answers
            • Best 
              Answer

              Hi wild bill, the expected recording time of movies when saving on a memory card is shown as follows. AVCHD: 60p Quality (*)/50p Quality (**): [Dual Video REC] is set to [Off]: 2 h 30 min (2 h 30 min) Highest Quality : [Dual Video REC] is set to [On]: 2 h 35 min (2 h 35 min) [Dual Video REC] is set to [Off]: 3 h (3 h) High Quality : [Dual Video REC] is set to [On]: 3 h 25 min (3 h 25 min) [Dual Video REC] is set to [Off]: 4 h 5 min (4 h 5 min) Standard : [Dual Video REC] is set to [On]: 5 h 25 min (4 h 20 min) [Dual Video REC] is set to [Off]: 7 h 20 min (5 h 30 min) Long Time : [Dual Video REC] is set to [On]: 7 h 50 min (7 h) [Dual Video REC] is set to [Off]: 12 h 50 min (10 h 30 min) For more information, please check out this manual: http://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557913.html?search=Memory Dave

              By SonyListens February 5, 2016.

              • Sony Representative
          • Question
            I cannot get the camcorder to connect with my computer. I've tried everything and am ready to return it. Who out there can help me?   (1 Answer)

            By ChatKat September 28, 2016.

            Answers
            • Best 
              Answer

              Hi ChatKat! You need to install PlayMemories Home to your computer. Please visit this link for complete details: http://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557783.html. -Anthony

              By SonyListens September 29, 2016.

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