Questions & Answers

Q: QuestionChat you also chat with these with other people in a party?

Asked 1 year ago by Guyguy256.

• A:Answer Hi Jake, Good question. You can chat with these INZONE Buds with other people in the party. You can connect these INZONE Buds to a console (PS5) via the USB dongle and then to Discord (if this is the one you're using) on your phone via Bluetooth for voice chat at the same time. Using the INZONE Hub, you can also set the volume balance between a game and chat and set it to prioritize chat audio only. INZONE Buds allow you to enjoy the immersive sound of PlayStation®5's Tempest 3D AudioTech for gaming with great spatial realism. They work seamlessly with PlayStation®5 consoles: see volume status, remaining battery level and microphone mute indicator on screen as you play. Hope this helps. Erin

  Answered 1 year ago by SonyListens

  
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Q: QuestionDo these have sidetone/mic monitoring?

Asked 2 years ago by MattS.

• A:Answer Thank you for your question, Matt. Yes. The Sidetone feature works when you activate Sidetone in the INZONE Hub software. If you are using the INZONE Hub software, you can adjust the level of the Sidetone function on the Sound Settings → Sidetone. Note: Sidetone is a feature that makes it easier to talk on the headphones and helps the headphone microphone pick up sounds and play your voice naturally Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Hope this helps. Erin

  Answered 2 years ago by SonyListens

  
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Q: QuestionJust opened these and the usb-C tranceiver is missing. Unable to use or connect to Ps 5 without this. Unable to return as purchased in Sept ( for Christmas thus just opened now). Is there any way to get the receiver separately?

Asked 1 month ago by Soso2.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Hi Soso2, We are sorry to hear your USB-C transceiver was missing. You can purchase the replacement part (Part No. 9-301-021-34) directly from our authorized parts partner at this link: https://sony.encompass.com/item/13444078/Sony/9-301-021-34/. Once you receive it, simply plug the transceiver into your PS5 and hold the pairing button on the earbud case for five seconds to sync them. Thanks for choosing Sony. Best regards, Eliab

  Answered 1 month ago by SonyListens

  
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Q: QuestionWill these work for the Switch 2?

Asked 6 months ago by Cedric.

• A:Answer Hi Cedric! Thank you for your interest in our Sony INZONE Buds and their compatibility with the Nintendo Switch 2. The INZONE Buds come equipped with a USB-C dongle, allowing seamless connectivity with this console. This should allow you to get audio from the Switch 2 through your INZONE Buds. For detailed information, please check this link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273052.html While the main audio should come through with the dongle, whether the microphone works for voice chat will depend on the console's compatibility with external USB audio devices. Thanks for considering Sony products. We sincerely hope this information is helpful to you! Best regards, Estefany

  Answered 6 months ago by SonyListens

  
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Q: QuestionCan these be used for gaming and chatting at the same time? Most earbuds I've used will only allow one or the other and not mix the 2

Asked 8 months ago by Gregwire.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Yes you can do both

  Answered 1 month ago by Kotic

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Q: QuestionThese are by far the best Ive experienced to date, however i have been getting complaints from teammates regarding my background noise coming thru louder than my actual voice. Do these earbuds have NC for the mic so that they dont pick up background noise

Asked 8 months ago by Redrum.

• A:Answer Unfortunately, I believe the only workaround is to use a separate mic. Most of the TWS gaming earbuds have mediocre microphones at best. Some people use an over the ear headset for the mic, or an ear-hook mic.

  Answered 6 months ago by Jmpz11Verified Purchase

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Q: QuestionAre they compatible with PS4?

Asked 8 months ago by JoeDPro.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Yes

  Answered 5 months ago by JOSE

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Q: QuestionDo inzone earbuds have a trade in value

Asked 10 months ago by Geo.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

Q: QuestionMy question still has not been answered. Can these be used with the Playstation portal?

Asked 1 year ago by Razziel.

• A:Answer Hi Razziel, Thank you for your question. Unfortunately, no. The Sony INZONE Buds cannot be paired wirelessly with the PlayStation Portal as the Portal does not support Bluetooth audio connections. However, you can connect the Sony INZONE buds directly to your PS5 via the USB transceiver. For more details, please refer to this link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273051.html Hope this helps! Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionDo these come with additional ear pieces sizes per earbud? Also as far as comfortable do they tent to fall out?

Asked 1 year ago by Michael.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Hi Michael, Thanks for the inquiry. Yes, the earbuds come with extra ear pieces. In order not to fall out, change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Regards, -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionSo are these better then there other earbuds that are the same price and are headphones better for sound quality then ear buds?

Asked 1 year ago by ManBearPig.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Thanks for all the answers I ended up with the pulse elite headset I like it better then some only thing is my head is a little small I guess because it slides forward if I look down

  Answered 1 year ago by Anonymous

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Q: QuestionAre these compatible with the iPhone specifically the 13 pro max

Asked 1 year ago by Yoshi.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer mine work with my iphone as long as I have the dongle plugged in but you can't just connect them over bluetooth.

  Answered 1 year ago by AwkwardPanda

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Q: QuestionCan I use them as earbuds in the gym?

Asked 1 year ago by Frank.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer These earbuds are specifically for gaming

  Answered 11 months ago by GAMING

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Q: QuestionCan you stream your phone via bluetooth and play games via 2.4 at the same time?

Asked 2 years ago by Inkey.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Hi Inkey, Thanks for the inquiry. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Unfortunately, the WFG700N has no multi-point connectivity. You won't be able to use both phone and video game at the same time. Thanks and regards, -Craig

  Answered 2 years ago by SonyListens

  
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Q: QuestionCan you use this with ps5

Asked 2 years ago by Des.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Yes, they’re primarily for ps5 although they also work for PC. I’ve bought 4 pairs for family I game with on ps5 for Christmas and they all love them. There’s advanced settings you can tinker with by setting them up with a pc but all 4 people I bought them for say they’re perfect for ps5 right out the box.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHello, Are these compatible with Bluetooth with iPhones/ipads?

Asked 2 years ago by BobB.

• A:Answer No. You need a USBC outlet to connect the dongle.

  Answered 2 years ago by JasonB

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Q: QuestionCan you use on both Xbox one and ps5?

Asked 1 year ago by Ken.

This question was asked about the related product: Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White

• A:Answer Hi Ken, Thank you for reaching out with your question! We're happy to provide some clarity on the compatibility of the Inzone wireless earbuds. While these earbuds are primarily designed to optimize your gaming experience on the PlayStation 5 console, they also offer versatility for use with other systems. To connect the Inzone earbuds to different devices, you will need to utilize the included USB-C adapter. For devices that do not have a USB-C port, simply plug the USB-C adapter into a USB-C to USB-A adapter, which will allow you to connect to standard USB ports. This way, you can enjoy high-quality audio and seamless wireless connectivity across multiple platforms. If you have any further questions or need assistance with setup, please feel free to ask. We’re here to help you get the most out of your gaming experience! Regards, -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan the usb c dongle be plugged into a usb adapter to use if pc doesn’t have a usb c port?

Asked 2 years ago by Armand.

• A:Answer Hi Armand, thank you for your question. The Inzone wireless earbuds can work with other systems, you would need to plug the included USB c adapter into USB c to A USB adapter. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Hope this helps. Erin

  Answered 2 years ago by SonyListens

  
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Q: QuestionI see that they are compatible with the ps5. But Are they compatible with the PSP as well?

Asked 2 years ago by Jay.

• A:Answer Hi Jay, Thanks for your question. Yes, the INZONE Buds work with PS5. Please check the Help Guide by visiting our support website for more details. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Hope this helps. Erin

  Answered 2 years ago by SonyListens

  
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