Questions & Answers

Q: QuestionIs the headband adjustable?

• A:Answer The headband is adjustable.

Q: QuestionCan the headset be used with a PlayStation?

• A:Answer The INZONE H5 Wireless Gaming Headset is compatible with the PlayStation platform.

Q: QuestionWhat is the warranty on the headset?

• A:Answer The manufacturer's warranty for both parts and labor on the INZONE H5 Wireless Gaming Headset is one year.

Q: QuestionWhat is the battery life of the headset?

• A:Answer The battery life of this headset is 28 hours.

Q: QuestionIs the mic removable? I would love to also use these for working out.

Asked 5 months ago by lostsyn.

• A:Answer Hi lostsyn! We understand you're interested in the INZONE H5 and its versatility, particularly for working out. In response to your inquiry, we would like to inform you that the microphone on the headset is non-removable; it features a flip-up boom design that mutes when raised but cannot be detached. For more details, please visit: https://helpguide.sony.net/mdr/2976/v1/en/contents/TP1001123163.html Given this design, the headset may not be the most comfortable or practical choice for activities such as working out. However, we do have a model specifically designed for active lifestyles: the Sony Float Run Open-Ear Wireless Headphones. Thank you for considering Sony products! Best regards, Estefany

  Answered 4 months ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo these headphones work with Microsoft teams?

Asked 2 months ago by Allissa.

• A:Answer Hi Allissa, It's a truly pleasure to hear your interest in the INZONE H5 headphones! Yes, these headphones work great with Microsoft Teams when connected to your computer with the included USB transceiver. You’ll get clear sound for calls and meetings, plus you can easily adjust the volume and chat/game balance so everything sounds just right. For detailed information about this topic, please check the following link: https://helpguide.sony.net/mdr/2976/v1/en/contents/TP1001123164.html Thanks for considering Sony products! Best regards, Estefany

  Answered 2 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello Sony team, I see that we must turn on the 360 spatial sound in the Sony inzone app but should we / can we enable the windows dolby atmos as well? Is there any difference? Thank you!

Asked 5 months ago by Ram.

• A:Answer Hi Ram, Thanks for the question! Regarding to your concern, enabling the Windows' Dolby Atmos might make a slight difference, but not something remarkable. Consider that it would modify the settings on the device but not on the headphones itself, thus it is better to control the audio settings on the INZONE Hub. Thanks for choosing Sony, have a great day! -DiegoV

  Answered 4 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this headphone have 7.1 surround & will it be great for FPS games?

Asked 5 months ago by Reacher.

• A:Answer Hi Reacher! We're happy to help you with your question about the INZONE H5. The INZONE H5 is equipped with our incredible surround sound technology, which we call "Spatial Sound". This allows you to experience truly immersive audio and pinpoint sounds with remarkable accuracy. This feature can be easily configured using the INZONE Hub software. And when it comes to FPS games, the INZONE H5 is an excellent choice. The Spatial Sound enhances your capacity to perceive crucial audio cues. Plus, the lightweight design and comfortable ear pads mean you can wear it for hours without fatigue, which we know is essential for those long gaming sessions. For further details, please visit the following links: https://helpguide.sony.net/mdr/2976/v1/en/contents/TP1001123181.html?search=spatial https://www.sony.com/electronics/support/articles/00279035?utm_source=glean Thank you for considering Sony products! Best regards, Estefany

  Answered 5 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it sound better than the Razer BlackShark V2 Pro?

Asked 10 months ago by Tizzy.

• A:Answer Hi tizzy, Thank you for the inquiry! We try not to compare our products with other brands as we are primarily focused on the quality of our own products. What we can assure you is the INZONE H5 Wireless Gaming Headset will give you an enjoyable audio experience for gaming with good sound quality, clear microphone, and long battery life. Lightweight and designed for comfort, the INZONE H5 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away. -David

  Answered 10 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre they wired and wireless

Asked 1 year ago by Specs.

• A:Answer Yes, the INZONE H5 is wireless with dongle (primary), and aux wire (for a Switch for instance) compatible. Both sound great to me.

  Answered 8 months ago by TheDarkKinghtVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)