Questions & Answers

Q: QuestionDoes this product work while moving such as an Rv or Boat?

Asked 3 months ago by SLR.

• A:Answer With the mobile service plan, Starlink can be used while attached to a moving vehicle. You may experience occasional brief disconnections or slower speeds due to obstacle such as trees or overpasses.

  Answered 2 months ago by JustinMVerified Purchase

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Q: QuestionCan I use this kit while traveling on an RV?

Asked 3 months ago by Daveed.

• A:Answer Yes

  Answered 3 months ago by TracyZVerified Purchase

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Q: QuestionCan this specific Kit be used anywhere in the world (Asia, Africa) or is it made for the USA?

Asked 3 months ago by eSIM.

• A:Answer Yes

  Answered 3 months ago by KimberlySVerified Purchase

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Q: QuestionIs the cable included or does that need to be purchased separately?

Asked 3 months ago by Shelly.

• A:Answer It comes with the Starlink kit

  Answered 3 months ago by TracyZVerified Purchase

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Q: QuestionCan I turn on and off my service agreement?

Asked 3 months ago by Rico628.

• A:Answer Yes, depends on the plan your choice

  Answered 3 months ago by KimberlySVerified Purchase

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Q: QuestionCan I use the starlink mini in my RV with DC power?

Asked 3 months ago by Waylo.

• A:Answer Yes

  Answered 3 months ago by KimberlySVerified Purchase

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Q: QuestionHow many LAN ports avaliable on router? Can a NAS (music server) and my PC (windows 10 desktop) be connected without a switch? Thanks, Hico.

Asked 3 months ago by HICO.

• A:Answer 2 ports on the router.

  Answered 2 months ago by InternetDesertVerified Purchase

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Q: Questioncan the monthly service plan fee be paused?

Asked 3 months ago by djc.

• A:Answer Yes, depends on your plan

  Answered 3 months ago by KimberlySVerified Purchase

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Q: QuestionI travel for work can I bring this with me and set it up and have wifi wherever to game on my ps5 or use my phone ?

Asked 3 months ago by Roaddog.

• A:Answer I believe it is portable as long as you bring all the wires and everything with you. I’m thinking when I move to Florida taking it down there.

  Answered 3 months ago by LindaMVerified Purchase

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Q: QuestionWill I be able to switch back and fourth from the Residential plan to the Roam Plan?

Asked 4 months ago by Core.

Q: QuestionWhat are the plans options

Asked 4 months ago by Gus.

• A:Answer Residential, Roam, and Boats. Residential is best used for a home or stationary residence. Roam, is best suited for on the go use with a van or motor home. Boats, is best suited for boats whether on a lake, river, or the ocean. Roam and Boat plans can be used in motion, but residential plans require a stationary satellite.

  Answered 2 months ago by JustinMVerified Purchase

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Q: QuestionHii i am a sailor i work on foreign going international vessels 🚢 can i use starlink in middle of ocean if yes what’s the plan cost what’s the procedure to use it in the middle of sea

Asked 4 months ago by Anonymous.

• A:Answer Roam Unlimited $165/month Coastal cruising, nearshore boaters Mobile Priority 50GB $250/month Offshore boaters needing connectivity Mobile Priority 1TB $1,000/month Yacht owners, liveaboards

  Answered 3 months ago by DaarkenVerified Purchase

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Q: QuestionHow long is the cable in the standard kit?

Asked 4 months ago by Tomp.

• A:Answer About 49 ft.

  Answered 4 months ago by JAMESWVerified Purchase

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Q: QuestionWe will be using this for our RV. Will this work in any location or is it location specific? Thanks

Asked 4 months ago by AJ.

• A:Answer I'm in a rv and I have everything outside right now, and are getting good results with it. I just haven't had time to run cable into it to move the router inside.

  Answered 4 months ago by JAMESWVerified Purchase

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Q: QuestionWhat is the standard cable length provided?

Asked 4 months ago by Anonymous.

• A:Answer 50 foot from router to dish.

  Answered 4 months ago by PoorCustomerServiceVerified Purchase

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Q: QuestionHow do I activate equipment?

Asked 4 months ago by Anonymous.

• A:Answer You have to disconnect it and they aet you up and let you know when to proceed.

  Answered 4 months ago by MarkMVerified Purchase

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Q: QuestionCan this be installed on a camper? And how do I charge it

Asked 4 months ago by Bea.

• A:Answer It uses 120 volt outlet and it can be setup on your camper. You need to intall their software on your phone to line it up.

  Answered 4 months ago by MarkMVerified Purchase

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Q: QuestionHow much is the monthly subscription fees for the Internet

Asked 4 months ago by Anonymous.

• A:Answer you can pick your own range it really is the best, from around 60 a month and up, i pay 120 unlimited and i love it, im stationary not mobile, they are several plans to fit your budget.

  Answered 4 months ago by ClawhammerVerified Purchase

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Q: QuestionDoes this system work on a boat while moving?

Asked 4 months ago by Anonymous.

• A:Answer Yes

  Answered 4 months ago by JasonShrawder

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