Questions & Answers

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has three HDMI inputs in total.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring capabilities.

Q: QuestionDoes this TV have built-in voice assistant?

• A:Answer Yes, this TV has Google Assistant built-in.

Q: QuestionWhat HDR format does this TV support?

• A:Answer This TV supports HDR 10+ format.

Q: QuestionHow many batteries are included with the remote control?

• A:Answer There are two batteries included with the remote control.

Q: QuestionIs this TV considered a smart TV?

• A:Answer Yes, this TV is smart capable.

Q: Questiondoes it have an output for a soundbar? i think the output would be called the 'optical audio'. the image of all the inputs/inputs do not show one that would fit my soundbar (what i presume to be the 'optical audio'), but the item specs say it has it...?

Asked 8 months ago by chris.

• A:Answer Yes it does both optical and hdmi arch

  Answered 8 months ago by LeviCVerified Purchase

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Q: QuestionThe specs say that the stand width is 29 inches, but that does not seem accurate based on the photos. Can you verify the actual width of the stand. I have a 36" TV stand so I am trying to find a TV that will fit on it.

Asked 4 months ago by Desperado.

• A:Answer I have the 55" T7 and it's stand sits at 35 1/2 inches, and I believe it said that it's stand was 29". So maybe take with a grain of salt.

  Answered 2 months ago by Anonymous

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Q: QuestionIs it normal that the ARC port stopped working the 2nd time being used? Packing this piece of garbage right away, back you go

Asked 4 months ago by Lfarkas09.

• A:Answer This is definitely unusual. In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionDoes it have built in Google Chromecast?

Asked 6 months ago by Kitkat.

• A:Answer Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible devices. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionDoes this TV have an ATSC 3.0 (nextgenTV) tuner?

Asked 7 months ago by Mike.

• A:Answer Like most TVs in 2025, we are using the universally adopted ATSC 1.0 tuner on this 55 inch model. We have used the ATSC 3.0 tuner on some models for those select few who can benefit from the limited rollout of this broadcast in the foreseeable future. Hope this helps! Thank you, TCL Customer Support

  Answered 7 months ago by TCLExpert

  
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Q: QuestionDoes it have a built-in DVD player?

Asked 8 months ago by Don19600.

• A:Answer This TCL TV does not feature a built-in DVD player. This TCL TV does features various inputs that can be used to connect external devices like a DVD player. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: QuestionDoes this tv have 3D capabilities when using 3D movies played on 3D Blu-ray player?

Asked 1 day ago by Tee3D.

• A:Answer This TV is not designed to support 3D content. Hope this helps! Thank you, TCL Customer Support

  Answered 1 day ago by TCLExpert

  
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Q: QuestionHow long is the power cord

Asked 4 days ago by Brandon.

• A:Answer The power cord is approximately 58 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 4 days ago by TCLExpert

  
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Q: QuestionWhat is the refresh rate

Asked 6 days ago by Anonymous.

• A:Answer This TCL TV features a 60Hz refresh rate. Hope this helps! Thank you, TCL Customer Support

  Answered 6 days ago by TCLExpert

  
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Q: QuestionDoes the essential wall mount work for this TV?

Asked 1 week ago by Kubly.

• A:Answer This 55 inch TCL TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionCan you download an Amazon fire TV app

Asked 2 weeks ago by Duane.

• A:Answer Yes you can

  Answered 4 days ago by LadoriaMVerified Purchase

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Q: QuestionMY 92 yr old mom has HEARING LOSS. SHE HAS TV STETHOSCOPE STYLE EARS (SENNHEISER) SET 840. WHICH NEEDS A PIN OUTPUT FOR AUDIO. DOES THIS SET HAVE SUCH A PORT? SO THE TV WOULD NEED TO BE A FEMALE PORT TO ACCEPT THE PIN STLE PLUG.

Asked 2 weeks ago by david.

• A:Answer This TCL TV does not have a pin output for audio. Hope this helps! Thank you, TCL Customer Support

  Answered 2 weeks ago by TCLExpert

  
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Q: Questioncan I add philo app

Asked 3 weeks ago by bigm.

• A:Answer The Philo TV streaming app is one of the many available streaming apps on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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