A:AnswerFor this 65 inch TCL Roku TV, there are actually 2 different options for feet placement. At the wider position, the feet spacing to fit on a stand is 51.4 inches. At the more narrow position, the feet spacing to fit on a stand is 21.7 inches. You would simply choose whichever option would best fit your home setup. Additionally, the stands now include an Easy Cable Management feature that makes it simpler to organize your cables. Hope this helps! Thank you, TCL Customer Support
A:AnswerIf online streaming and Blu-ray’s display fine, and it is only cable that is grainy, then it’s probably not a bad tv. You’re displaying a low resolution image (cable) on a high resolution tv. Essentially all cable is still 720p or 1080i (which is half the vertical resolution as 1080p) and it's generally compressed quite a bit in order to accommodate more channels. What you're seeing is due to the original signal being already pretty terrible and then upscaling that lower resolution content to high resolution 4K screen.
You’re on the right track with trying an new HDMI cable. Look for one that is ultra high speed certified. It might help some with your issue. Also check your cable box settings to see if it is set to 1080 resolution. But in the end cable will almost never be as clear on a 4K tv as streaming.
A:AnswerThis panel does not have a HDMI 2.1 port so the bandwidth will not support 4k@120 FPS. If you are going to invest in a PS5/Xbox, get a panel with a 2.1 input.
A:AnswerCurrently, our Roku based TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
A:AnswerFor this 65 inch TCL Roku TV, there are actually 2 different options for feet placement. At the wider position, the feet spacing to fit on a stand is 51.4 inches. At the more narrow position, the feet spacing to fit on a stand is 21.7 inches. You would simply choose whichever option would best fit your home setup. Hope this helps! Thank you, TCL Customer Support
A:AnswerAll new TCL Roku TVs come with a standard one-year part and labor warranty. You can visit https://support.tcl.com/us/03-tcl-tv-warranty-information for more specific warranty questions. An extended warranty would be more of a personal preference/decision. Hope this helps! Thank you, TCL Customer Support
A:AnswerThere are a total of 4 mounting holes. 2 of them have screws in them, and should be removed. We recommend using the appropriate M6 screws that come in most mounting bracket screw kits. This TCL Roku TV uses a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support
A:AnswerTCLs exciting new 6 Series not only uses our exclusive mini LED backlight for amazing brightness, but also has a fast 120Hz native panel, which, not only helps it deliver clear, crisp smooth action when watching movies or your favorite sport, but also helped it achieve the honor of being the first TV in the world to have a THX Certified Game Mode. Hope this helps! Thank you, TCL Customer Support
A:AnswerBoth of these TVs fantastic options. Both of these series are 4K UHD, have HDR and Dolby Vision support, have a Roku operating system, wide color gamut, auto-game mode, an edge-to-edge glass display, QLED technolog, mini-LED technology, CCZ, etc. The new 6-Series also features eARC, Variable Refresh Rate, and THX Certified Game Mode. You can also visit www.tcl.com/us/en/products/home-theater/6-series and scroll down to "Compare All Models" to see all models compared. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe standard for minimum viewing distance is 1.5x the diagonal screen measurement (A.k.a. Screen Size). So, for a 65", it would be 65 + 32.5 = 97.5", or 8' 1.5".
A:AnswerOnly one Audio output can be used at any given time. The HDMI ARC port cannot be used at the same time as the Optical port for simultaneous audio output. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe majority of our customers report a great experience with this TV. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps! Thank you, TCL Customer Support
A:AnswerOur customer’s security and concerns are always a top priority for us. With this said, our TVs that feature Roku operating systems are not affected by the referenced issue. If you have any additional questions or concerns and need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
A:AnswerIn order to use the smart features of this TCL Roku TV, you would need to complete the guided setup. This includes connecting to the Internet via WiFi, creating a Roku account (completely free), and activating the TV (completely free). There are no fees to simply use the Roku OS. TCL Roku TVs have access to thousands of streaming channels, and over 500,000 movies and tv episodes to fulfill almost any streaming need. This TV also includes 4 HDMI ports to connect external devices, such as that of a Firestick. Hope this helps! Thank you, TCL Customer Support
A:AnswerAll HDMI ports on this model support these features.
In Settings > Inputs, you can select what HDMI mode to use, as well as enable the option to use VRR when available. The system defaults to “Auto” for the mode, but may give the optimal option for the connected device.
A:AnswerWith the new update coming out, this TV should indeed soon support AirPlay and HomeKit. You can visit https://support.roku.com/article/360057488733 for more information. Hope this helps! Thank you, TCL Customer Support